Robert W. Palmatier is a Visiting Professor at Northwestern University’s Kellogg School of Management, having recently received the Ph.D. degree in marketing from the University of Missouri. He retired in 2000 as the President & Chief Operating Officer of C&K Components, Inc., in Watertown, Massachusetts. The company develops, manufactures and markets electromechanical switches in three countries and is the second largest manufacturer of electronic switches in the United States. Prior to C&K, Dr. Palmatier worked for Raychem Corporation where he served as General Manager of the European PolySwitch Division, Director of European Commercial Sales, Director of Worldwide Marketing, Director of Worldwide Strategic Planning, and North American Sales & Marketing Manager among other positions. He has also served as a Lieutenant onboard nuclear submarines in the United States Navy and is a licensed Professional Electrical Engineer. Dr. Palmatier also holds a Bachelors and Masters in Electrical Engineering from Georgia Institute of Technology and an MBA from Georgia State University. Dr. Palmatier served as a member of the 2003 Wright Centers of Innovation NRC panel.
Dr. Tora K. Bikson, a senior behavioral scientist at RAND Corporation since 1976, is recognized for her research on the introduction of advanced communication and information technologies and their effects in varied contexts of use. She has recently completed a project to define organizational needs and identify best practices for creating, managing and distributing digital documents among United Nations organizations. In previous projects for clients including the National Science Foundation, the World Bank, the OECD, the Markle Foundation, and others, she has addressed such issues as the factors that affect the successful transfer and implementation of new technologies in ongoing communities of practice, how innovations influence intra- and inter-organizational structures and processes, their impact on task performance and social outcomes, and their policy implications. Dr. Bikson has co-authored four recent books addressing issues of data management and communication. She holds Ph.D. degrees in philosophy (University of Missouri) and psychology (UCLA). She has chaired RAND's Institutional Review Board since 1986. Dr. Bikson has also served on special task forces, panels and committees concerned with digital information and communication media for the National Academy of Engineering, National Academy of Sciences, National Academy of Public Administration, and the Social Science Research council.