Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs (2008)
Board on Health Care Services (HCS)

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. "5 Implementing the Standard of Care." Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs. Washington, DC: The National Academies Press, 2008.

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Cancer Care for the Whole Patient: Meeting Psychosocial Health Needs

BOX 5-2

Example of Patient Handout on Sources of Help in Managing Cancer and Its Treatment

If you need more information about your cancer and its treatment, you can call:

The National Cancer Institute. Information specialists can answer many questions about cancer, including most recent treatment advances.

By telephone Monday through Friday, 9:00 AM to 4:30 PM within all time zones across the United States: 1-800-4-CANCER (1-800-422-6237) and 1-800-332-8615 (TTY for the hearing impaired) (both toll free)

Service in English and Spanish

Questions can also be sent via e-mail to: cancergovstaff@mail.nih.gov

A “live” help service is available to answer general questions about cancer and provide help in navigating the NCI website at https://cissecure@nci.nih.gov/livehelp/welcome.asp#

The American Cancer Society

By telephone 24 hours a day, every day: 1-800-ACS-2345 and 1-866-228-4327 (TTY for the hearing impaired) (both toll free)

By the Internet at: http://www.cancer.org/asp/contactUs/cus_global.asp

If you need practical help, such as finding wigs or transportation or assistance with financial problems, you can call:

The American Cancer Society (same as above)

CancerCare

By telephone Monday through Thursday, 9:00 AM to 7:00 PM Eastern Standard Time, and Friday, 9:00 AM to 5:00 PM Eastern Standard Time (no weekend phone service): 1-800-813-HOPE (1-800-813-4673) (toll free)

By the Internet at: http://www.cancercare.org

If you would like to talk to someone about your concerns about having cancer or other concerns or talk with others who are living with cancer, you can call:

The American Cancer Society (same as above)

CancerCare (same as above)

emotional support, and decision-making and problem-solving assistance to people with cancer and other chronic illnesses (e.g., asthma, HIV, heart disease) and caregivers of persons with memory disorders and dementia. The design of the program is based on the results of literature reviews, needs assessment surveys typically involving several hundred patients and families,