REFERENCES

Badger, W., and J. Smith. 2006. Great Leadership Skills and Traits: The Faculty’s Secret Enabler. Proceedings of the 2nd Specialty Conference on Leadership and Management in Construction, Grand Bahamas, May 4-6.

CII (Construction Industry Institute). 2007. Implementing CII Practices—The Implementation Planning Model: Steps to Success. Austin, Tex.: CII.

Heerwagen, J.H. 2002. “A balanced scorecard approach to post-occupancy evaluation: Using the tools of business.” In Learning from Our Buildings: A State of the Practice Summary of Post-Occupancy Evaluation. Washington, D.C.: National Academy Press.

Horey, J. 2004. Technical Report 1148, Competency Based Future Leadership Requirements. Arlington, Va.: U.S. Army Research Institute for the Behavioral and Social Sciences.

IFMA (International Facility Management Association). 2007. Certified Facility Manager Credentials. Accessed on August 13, 2007, at <www.ifma.org/learning/fm_credentials/forms/cfmbrochure.pdf>.

Mathys, N.J., and K.R. Thompson. 2006. Using the Balanced Scorecard: Lessons Learned from the U.S. Postal Service and the Defense Finance and Accounting Service. IBM Center for the Business of Government. Available online at <www.businessofgovernment.org>.

NAE (National Academy of Engineering). 2004. The Engineer of 2020: Visions of Engineering in the New Century. Washington, D.C.: The National Academies Press.

NRC. 2004. Investments in Federal Facilities: Asset Management Strategies for the 21st Century. Washington, D.C.: The National Academies Press.

OPM (Office of Personnel Management). 2002. Handbook of Occupational Groups and Families. Classification and Job Grading Standards. Washington, D.C.: OPM.

OPM. 2007. Human Capital Assessment and Accountability Framework Resource Center. Available at <//www.opm.gov/hcaaf_resource_center/>. Accessed May 17, 2007.

PPS (Partnership for Public Service). 2006. Back to School: Rethinking Federal Recruiting on College Campuses. Washington, D.C.: Partnership for Public Service.

Rose, C., and M.J. Nicholl. 1997. Accelerated Learning for the 21st Century: The Six-Step Plan to Unlock Your Master-Mind. New York, N.Y.: Delacorte Press.



The National Academies | 500 Fifth St. N.W. | Washington, D.C. 20001
Copyright © National Academy of Sciences. All rights reserved.
Terms of Use and Privacy Statement