He is an adjunct professor in the George Mason University certificate program in facility management and has presented courses for the International Facility Management Association and the Association of Higher Education Facilities Officers (APPA) on facility management technologies and the definition of facility management core competencies. He serves on the advisory board of Brigham Young University’s facility management degree program. His consulting services include evaluation of the effectiveness of facility management organizations and resource analysis for government and industry. He is a frequent contributor to the “Asset Management” column in APPA’s Facility Manager. Mr. Whittaker holds a B.S. in civil engineering from the University of Vermont and a master’s in civil engineering from the University of Colorado.


Norbert W. Young, Jr., is president of the McGraw-Hill Construction Information Group, where he is responsible for building relationships with owners, key design firms, and construction firms and for partnering with the product development, technology, sales, marketing, and production functions. Before joining McGraw-Hill, Mr. Young spent 8 years with the Bovis Construction Group, where he was president of Bovis Management Systems, which provided construction and project management services for both private and public sector clients. He was instrumental in creating an integrated approach to delivering preconstruction services, which became the standard for Bovis’s operations in the United States. He started his career as an architect and gained 12 years’ experience in a wide range of building types and projects. He is a member of the Urban Land Institute, the American Institute of Architects, the International Alliance for Interoperability, and the International Development Research Council. He has lectured nationally on such topics as project delivery approaches, managing the risk of the design and construction process, and outsourcing trends. Mr. Young holds a bachelor of arts degree from Bowdoin College and a master’s degree in architecture from the University of Pennsylvania.



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