quantitative data that can be used for planning and implementing cost-effective maintenance and repair programs and strategies and for better understanding the programmatic effects of maintenance on mission delivery and on building users’ health, safety, and productivity (Findings 12 and 15).
GAO (General Accounting Office). 1998. Deferred Maintenance Reporting: Challenges to Implementation. Report to the Chairman, Committee on Appropriations, U.S. Senate. AIMD-98-42. Washington, D.C.: Government Printing Office.
NRC (National Research Council). 1990. Committing to the Cost of Ownership: Maintenance and Repair of Public Buildings. Building Research Board, National Research Council. Washington, D.C.: National Academy Press.