and such jobs “don’t pay well.” She asked how to direct public policy and public attention to the need to provide benefits and a living wage to direct care workers.
Cappelli concluded the session by noting that its value “to help us understand the various choices that are made that shape skill requirements and skill demands.” He specifically noted the importance of choices about the level of service that is provided and employer choices about how to organize and reward work.
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4 Skill Demands of Service Work ."
Research on Future Skill Demands: A Workshop Summary . Washington, DC: The National Academies Press,
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