. "1 The Business Case for Quality Improvement." Creating a Business Case for Quality Improvement Research: Expert Views, Workshop Summary. Washington, DC: The National Academies Press, 2008.
The following HTML text is provided to enhance online
readability. Many aspects of typography translate only awkwardly to HTML.
Please use the page image
as the authoritative form to ensure accuracy.
Creating a Business Case for Quality Improvement Research: Expert Views - Workshop Summary
However, transparency is also critical internally within organizations, for people must feel comfortable acknowledging that they can harm patients, a mind-set that must be supported by organizational leadership. Fritch agreed, adding that consumers must be made aware of improved quality and have consistent access to such information.
