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Creating a Business Case for Quality Improvement Research: Expert Views: Workshop Summary (2008)

Chapter: References

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Suggested Citation:"References." Institute of Medicine. 2008. Creating a Business Case for Quality Improvement Research: Expert Views: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/12137.
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References Ash, J. S., M. Berg, and E. Coiera. 2004. Some unintended consequences of information technology in health care: The nature of patient care information system-related errors. Journal of the American Medical Informatics Association 11(2):104-112. Bates, D. W., J. M. Teich, J. Lee, D. Seger, G. J. Kuperman, N. Ma’Luf, D. Boyle, and L. Leape. 1999. The impact of computerized physician order entry on medication error prevention. Journal of the American Medical Informatics Association 6(4):313-321. Han, Y. Y., J. A. Carcillo, S. T. Venkataraman, R. S. B. Clark, R. S. Watson, T. C. Nguyen, H. Bayir, and R. A. Orr. 2005. Unexpected increased mortality after implementa- tion of a commercially sold computerized physician order entry system. Pediat- rics 116(6):1506-1512. Koppel, R., J. P. Metlay, A. Cohen, B. Abaluck, A. R. Localio, S. E. Kimmel, and B. L. Strom. 2005. Role of computerized physician order entry systems in facili- tating medication errors. Journal of the American Medical Association 293(10):1197- 1203. Leatherman, S., D. Berwick, D. Iles, L. S. Lewin, F. Davidoff, T. Nolan, and M. Bisognano. 2003. The business case for quality: Case studies and an analysis. Health Affairs 22(2):17-30. Mangione-Smith, R., A. H. DeCristofaro, C. M. Setodji, J. Keesey, D. J. Klein, J. L. Adams, M. A. Schuster, and E. A. McGlynn. 2007. The quality of ambulatory care delivered to children in the United States. New England Journal of Medicine 357(15):1515-1523. McCauley, K. M., M. B. Bixby, and M. D. Naylor. 2006. Advanced practice nurse strate- gies to improve outcomes and reduce cost in elders with heart failure. Disease Management 9(5):302-310. Naylor, M. D., D. A. Brooten, R. L. Campbell, G. Maislin, K. M. McCauley, and J. S. Schwartz. 2004. Transitional care of older adults hospitalized with heart failure: A randomized, controlled trial. Journal of the American Geriatrics Society 52(5):675-684. Titler, M., J. Dochterman, D. M. Picone, L. Everett, X. J. Xie, M. Kanak, and Q. Fei. 2005. Cost of hospital care for elderly at risk of falling. Nursing Economics 23(6):290-306. 48

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Creating a Business Case for Quality Improvement Research focuses on issues related to improving the science supporting health care quality and eliminating communication barriers that prevent advances in the field. In 2007, the Institute of Medicine convened a workshop designed to identify the economic and business disciplines that encourage sustained efforts to improve the quality of health care. Workshop presenters and participants included representatives from academia, government and industry.

A business case for quality improvement depends heavily on the progress made in the following areas: systems change and leadership, data transparency, funding, enhanced training programs and ongoing dialogue between industry officials, patients and their families. They identified a major barrier to these efforts as the nationwide institutional reluctance to invest in quality improvement and documentation of outcomes, due largely to limited resources and competing priorities as to how these resources are spent in the industry. Too often priorities are placed on creating highly-visible technology-driven programs, with less emphasis in meeting the needs and expectations of the patients. In Creating a Business Case for Quality Improvement Research, a diverse group of stakeholders identifies and assesses these and other challenges to attain a better understanding of how to create a high-value health care system for the general population.

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