for biomedical informatics at the University of Pittsburgh. He established a well-funded program of informatics research and directed the enterprise-wide effort to develop and deploy integrated advanced information resources across the health sciences center. Dr. Friedman’s research has focused on how to build information and knowledge resources that make clinicians, biomedical researchers, and health professional students better at what they do—and how to study the effects of these resources. He has also studied and written about how institutions can organize to make optimal use of their information and knowledge resources.

Dr. Friedman has authored or co-authored over 150 articles in scientific journals. He is the author of a well-known textbook on evaluation methods for biomedical informatics. He is a past president of the American College of Medical Informatics and was the 2005 chair of the Annual Symposium of the American Medical Informatics Association. He currently serves as associate editor of the Journal of the American Medical Informatics Association.


Dawn Gauthier, M.I.S., is a Web usability designer at PeaceHealth, a nonprofit six-hospital system based in Bellevue, Washington. From 2002 to 2006 she led the design and development of the Web-based Shared Care Plan personal health record (PHR), widely recognized for trailblazing many innovative and patient-centered PHR concepts. She also participated in an AHRQ-funded study on how patient-owned PHRs could be used to help maintain accurate medication lists across a community. More recently she has led the introduction of user-centered design and user experience to PeaceHealth’s Web application development lifecycle. Ms. Gauthier holds a Master of Information Science degree, specializing in human-computer interaction, user-oriented information architecture, and interactive design, from Indiana University in Bloomington, Indiana. She currently resides in Bellingham, Washington, with her husband and passionately advocates for user-centered design in all health care processes, with an emphasis on patient needs and their privacy.


Linda Harris, Ph.D., leads the Health Communication and ehealth Team in the U.S. Department of Health and Human Services, Office of Disease Prevention and Health Promotion (ODPHP). In this role she supervises the management of the National Health Information Center, a congressionally mandated source of health information for the public (healthfinder.gov). Prior to her arrival at ODPHP, Dr. Harris was a senior health communication scientist at the National Cancer Institute, Division of Cancer Control and Population Sciences where she managed health communication technology research projects, including health systems research in collaboration with the VA. She has over 20 years of experience manag-



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