to better understand their medications and treatment plans. Redesign of work to take advantage of ubiquitous information access and communication may be much more effective than automating existing work processes in an attempt to eliminate errors and effort.

Organizations should seek and develop technologies that present new information in the context of other information available about the patient and relevant biomedical knowledge. The combination of new biomedical technologies, together with increased access to data through health care IT, is increasingly overwhelming health professionals’ ability to make sense of individual findings. “Alert fatigue” is an example. New approaches are needed to present information in context so that patterns and choices stand out.