and inventory control of these materials. The committee has identified a set of key metrics to be tracked for successful closure.
The large number of parameters and associated metrics to be tracked and reported over the course of the closure of chemical agent disposal facilities will result in the generation of significant amounts of information. In managing the closure operations, management should divide the parameters and metrics into two levels: the program level and the project level. The committee did not attempt to address task-level activities. However, the Army and its closure contractors should do so to track the key parameters identified and the corresponding metrics.
Program management is the process of managing one or more related projects, often with the intention of improving an organization’s performance. The management of the site and the CMA is concerned with the aggregate result or end use. Typically, a program approach is broken down into projects that reflect the overall objective. The emphasis for the program management staff involves coordination and prioritization of resources across projects as well as supervision of links between the projects and the overall costs and risks of the project. Closure and deconstruction activities require the possession or acquisition of an understanding of the unique aspects of these operations, and therefore the parameters and metrics must reflect such an understanding. At the program level, the intent is to focus more on the leading metrics in the hopes of anticipating future issues.
The key difference between a program and a project is the finite nature of the project. A project is designed to deliver an output or deliverable, and its success will be determined in terms of delivering the right output at the right time and at the right cost. Project-level metrics will primarily be the responsibility of the contractors, both prime and subcontractors, to track the results and manage accordingly. The project-level metrics will be more heavily weighted to lagging metrics and focused on continuous improvement.
NRC (National Research Council). 2009. Evaluation of Safety and Environmental Metrics for Potential Application at Chemical Agent Disposal Facilities. Washington, D.C.: The National Academies Press.