individuals are heavy users. The committee noted that the closure managers at their June meeting consistently referred to the eRoom and often asked for certain specific documents to be uploaded so that all sites could have access to them. As with the lessons learned, use of the eRoom is for the most part from the bottom up in terms of personnel. There appears to be less indication of a proactive use of the eRoom as a design tool or by the Chemical Materials Agency management as a means of promoting consistent sets of information among similar documents. The eRoom would perhaps be more useful if the contractor had a system that was more aggressive in “pushing” information in the documents to users. The concept of timely access to lessons learned was described above, and this same concept also needs to be considered in any use of the eRoom during closure, particularly by subcontractors active in closure activities.

Finding 4-6. The eRoom is a very powerful information sharing and management tool, both for developing new documents and for allowing users to find information that is pertinent to a particular issue or problem.

Recommendation 4-6a. The committee strongly supports the concept of the eRoom and encourages its use as often as possible.

Recommendation 4-6b. The committee suggests that the Army and its contractor examine current eRoom usage and, if appropriate, develop procedures to increase its usage, including the development of new documents and determining who should have access during closure and dismantling activities.

NRC (National Research Council). 2002. Evaluation of Chemical Events at Army Chemical Agent Disposal Facilities. Washington, D.C.: National Academy Press.