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Apter, AJ, Paasche-Orlow MK, Remillard JT, Bennett IM, Ben-Joseph EP, Batista RM, Hyde J, Rudd RE. 2008. Numeracy and communication with patients: they are counting on us. J Gen Intern Med 23(12):2117.

Baker DW. 2006. The meaning and measure of health literacy. J Gen Intern Med 21:878-883.

Baker DW, Gazmararian JA, Williams MV, Scott T, Parker RM, Green D, Ren J, Peel J. 2002. Functional health literacy and the risk of hospital admission among Medicare managed care enrollees. Am J Pub Health 92(8):1278-1283.

Baker DW, Wolf MS, Feinglass J, Thompson JA, Gazmararian JA, Huang J. 2007. Health literacy and mortality among elderly persons. Arch Int Med 167(14):1503-1509.

Bailey SC, Pandit AU, Yin S, Federman A, Davis TC, Parker RM, Wolf MS. 2009. Predictors of misunderstanding pediatric liquid medication instructions. Fam Med 41(10):715-721.

Bennett IM, Chen J, Soroui JS, White S. 2009. The contribution of health literacy to disparities in self-rated health status and preventive health behaviors in older adults. Ann Fam Med 7(3):204-211.

Berkman ND, DeWalt DA, Pignone MP, Sheridan SL, Lohr KN, Lux L, Sutton SF, Swinson T, Bonito AJ. 2004. Literacy and Health Outcomes. AHRQ Publication No. 04-E007-1. Rockville, MD: Agency for Healthcare Research and Quality.

Bickmore TW, Mitchell SE, Jack BW, Paasche-Orlow MK, Pfeifer LM, Odonnell J. 2010. Response to a relational agent by hospital patients with depressive symptoms. Interact Comput 22(4):289-298.

Chin MH, Walters AE, Cook SC, Huang ES. 2007. Interventions to reduce racial and ethnic disparities in healthcare. Med Care Res Rev 64(5 Suppl):7S-28S.

Cooper LA, Hill MN, Powe NR. 2002. Designing and evaluating interventions to eliminate racial and ethnic disparities in health care. J Gen Intern Med 17:477-486.

Czaja SJ, Charness N, Fisk AD, Hertzog C, Nair SN, Rogers WA, Sharit J. 2006. Factors predicting the use of technology: findings from the Center for Research and Education on Aging and Technology Enhancement (CREATE). Psychol Aging 21(2):333-352.

Czaja SJ, Sharit J, Nair SN. 2008. Usability of the Medicare health web site. JAMA 300(7):790-792.



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References Apter, AJ, Paasche­Orlow MK, Remillard JT, Bennett IM, Ben­Joseph EP, Batista RM, Hyde J, Rudd RE. 2008. Numeracy and communication with patients: they are counting on us. J Gen Intern Med 23(12):2117. Baker DW. 2006. The meaning and measure of health literacy. J Gen Intern Med 21:878­883. Baker DW, Gazmararian JA, Williams MV, Scott T, Parker RM, Green D, Ren J, Peel J. 2002. Functional health literacy and the risk of hospital admission among Medicare managed care enrollees. Am J Pub Health 92(8):1278­1283. Baker DW, Wolf MS, Feinglass J, Thompson JA, Gazmararian JA, Huang J. 2007. Health literacy and mortality among elderly persons. Arch Int Med 167(14):1503­1509. Bailey SC, Pandit AU, Yin S, Federman A, Davis TC, Parker RM, Wolf MS. 2009. Predictors of misunderstanding pediatric liquid medication instructions. Fam Med 41(10):715­721. Bennett IM, Chen J, Soroui JS, White S. 2009. The contribution of health literacy to disparities in self­rated health status and preventive health behaviors in older adults. Ann Fam Med 7(3):204­211. Berkman ND, DeWalt DA, Pignone MP, Sheridan SL, Lohr KN, Lux L, Sutton SF, Swinson T, Bonito AJ. 2004. Literacy and Health outcomes. AHRQ Publication No. 04­E007­1. Rockville, MD: Agency for Healthcare Research and Quality. Bickmore TW, Mitchell SE, Jack BW, Paasche­Orlow MK, Pfeifer LM, Odonnell J. 2010. Response to a relational agent by hospital patients with depressive symptoms. Interact Comput 22(4):289­298. Chin MH, Walters AE, Cook SC, Huang ES. 2007. Interventions to reduce racial and ethnic disparities in healthcare. Med Care Res Rev 64(5 Suppl):7S­28S. Cooper LA, Hill MN, Powe NR. 2002. Designing and evaluating interventions to eliminate racial and ethnic disparities in health care. J Gen Intern Med 17:477­486. Czaja SJ, Charness N, Fisk AD, Hertzog C, Nair SN, Rogers WA, Sharit J. 2006. Factors pre ­ dicting the use of technology: findings from the Center for Research and Education on Aging and Technology Enhancement (CREATE). Psychol Aging 21(2):333­352. Czaja SJ, Sharit J, Nair SN. 2008. Usability of the Medicare health web site. JAMA 300(7):790­ 792. 6

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