The committee’s fifth recommendation calls on the DNI to implement scientific evidence-based protocols for ensuring that analysts and customers understand one another.

To implement this recommendation, the committee offers three immediate actions: (1) develop and evaluate standard protocols for communicating the confidence to place in analytic judgments; (2) evaluate the efficacy of current methods for requesting analyses in terms of how well they convey customers’ intentions to analysts; and (3) evaluate the impact of internal review processes on how well the resulting reports convey analysts’ intended meaning.