Public Response to Alerts and Warnings on Mobile Devices: Summary of a Workshop on Current Knowledge and Research Gaps

The following HTML text is provided to enhance online readability. Many aspects of typography translate only awkwardly to HTML. Please use the page image as the authoritative form to ensure accuracy.

1	OVERVIEW AND CONTEXT: THE COMMERCIAL MOBILE ALERT SERVICE, THE WARNING PROCESS, AND PUBLIC RESPONSE	1
	Commercial Mobile Alert Service (CMAS),	2
	Research on Effective Alerts and Warnings and Implications of the Research for CMAS,	6
	Misconceptions About Responses to Alerts and Warnings,	11
	Observations of Workshop Participants,	12
2	CURRENT USE OF TEXT MESSAGES FOR ALERTS AND WARNINGS: EXPERIENCES AND LESSONS LEARNED	14
	Subscription,	15
	Message Content,	16
	Use of Multiple Methods to Ensure Receipt and to Cope with Network Congestion,	17
	Operational Issues,	18
	Education of the Public,	19
	Observations of Workshop Participants,	20
3	COMMUNICATING DURING A CRISIS	21
	Crisis Communication Versus Risk Communication,	21
	Old Media Versus New Media,	22
	Use of Social Media to Fill Communications Gaps,	24
	Synergistic Use of Multiple Media,	24

Free PDF Access

Free Resources

Related Titles

Public Response to Alerts and Warnings on Mobile Devices: Summary of a Workshop on Current Knowledge and Research Gaps (2011)
Computer Science and Telecommunications Board (CSTB)

Citation Manager

Contents

Free PDF Access

Free Resources

Related Titles

Public Response to Alerts and Warnings on Mobile Devices: Summary of a Workshop on Current Knowledge and Research Gaps (2011) Computer Science and Telecommunications Board (CSTB)

Citation Manager

Contents

Public Response to Alerts and Warnings on Mobile Devices: Summary of a Workshop on Current Knowledge and Research Gaps (2011)
Computer Science and Telecommunications Board (CSTB)