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Allard, K. (2002). Somalia Operations: Lessons Learned. Honolulu: University Press of the Pacific.

Bartel, C.A., and R. Saavedra. (2000). The collective construction of work group moods. Administrative Science Quarterly, 45(2), 197-231.

Bateson, M.C. (1997). Compromise and the rhetoric of good and evil. In R. Rubinstein and M. LeCron Foster (Eds.), The Social Dynamics of Peace and Conflict: Culture in International Security (pp. 35-46). Dubuque, IA: Kendall/Hunt.

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Bodie, G.D., and B.R. Burleson. (2008). Explaining variations in the effects of supportive messages: A dual-process framework. In C. Beck (Ed.), Communication Yearbook 32 (pp. 354-398). New York: Routledge.

Boromisza-Habashi, D. (2007). Freedom of expression, hate speech, and models of personhood in Hungarian political discourse. Communication Law Review, 7, 54-74.

Brett, J. (2007). Negotiating Globally: How to Negotiate Deals, Resolve Disputes, and Make Decisions Across Cultural Boundaries. San Francisco: Jossey-Bass Business and Management.

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Burleson, B.R., (1994). Comforting messages: Features, functions, and outcomes. In J.A. Daly and J.M. Wiemann (Eds.), Strategic Interpersonal Communication (pp. 135-161). Hillsdale, NJ: Erlbaum.

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