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Appendix B Workshop Agenda Understanding What Works in Health Literacy Across a State: A Workshop UCLA Sunset Village Covel Commons Grand Horizon Room November 30, 2010 8:30–8:45 Welcome and Introduction George Isham, M.D., M.S., Chair Institute of Medicine Roundtable on Health Literacy 8:45–9:00 Opening Remarks and Introduction of Keynote Speaker Alfred E. Osborne, Jr., Ph.D., M.B.A., M.A. Senior Associate Dean Anderson School of Management, UCLA 9:00–9:20 Keynote: Welcome and Overview of the Role of the University in Improving Health Literacy Statewide Eugene Washington, M.D., M.P.H. Vice Chancellor, UCLA Health Sciences Dean, David Geffen School of Medicine 9:20–10:15 State-Based Models to Improve Health Literacy 9:20–9:40 The Road to Regional Transformation: The North Carolina Experience Pam C. Silberman, Dr.P.H. President and CEO North Carolina Institute of Medicine 85

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86 IMPROVING HEALTH LITERACY WITHIN A STATE 9:20–9:40 The Iowa Experience: Creating a Shared Vision for Health Literacy in Iowa Mary Ann Abrams, M.D., M.P.H. Center for Clinical Transformation Iowa Health System 9:40–10:15 Discussion 10:15–10:40 BREAK 10:40–11:00 The Missouri Experience Arthur Culbert, Ph.D. President and CEO Health Literacy Missouri 11:00–11:20 Louisiana Statewide Health Initiative Terry Davis, Ph.D. Professor Louisiana State University 11:20–12:00 Discussion 12:00–1:00 LUNCH 1:00–2:30 The Role of the University in Improving State Health Literacy 1:00–1:20 How the University Can Advance State Health Literacy Dean Schillinger, M.D. Professor of Clinical Medicine University of California, San Francisco 1:20–1:40 Workforce Training and Preparedness. Carol Mangione, M.D., M.S.P.H. Barbara A. Levey, M.D., & Gerald S. Levey, M.D., Endowed Chair Professor of Medicine and Health Services University of California, Los Angeles

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87 APPENDIX B 1:40–2:00 How Health Literate Service Changes the Way in Which Things Are Done Darren DeWalt, M.D., M.P.H. (NOTE: Speaker was unable to attend the workshop so this subject was not covered.) Associate Professor University of North Carolina at Chapel Hill 2:00–2:30 Discussion 2:30–2:45 BREAK 2:45–4:30 Improving Health Literacy at the Community Level 2:45–3:05 New York City Mayor’s Initiative on Health Literacy Rima Rudd, M.S.P.H., Sc.D. Senior Lecturer on Society, Human Development, and Health Director of Education Programs Department of Society, Human Development, and Health Harvard School of Public Health 3:05–3:20 MiVIA Cynthia Solomon Chief Executive Officer FollowMe, Inc. 3:20–3:40 Empowering Parents, Benefiting Children, Creating Strong Foundations for Health: Improving Health Literacy Through the Head Start Program Ariella Herman, Ph.D., M.S. Research Director Health Care Institute Anderson School of Management University of California, Los Angeles 3:40–4:00 Health Literacy at the UCSD Student-Run Free Clinic Project and Fellowship in Underserved Health Care Ellen Beck, M.D. Director UCSD Student-Run Free Clinic Project and Fellowship in Underserved Health Care Director Medical Student Education and Clinical Professor, Department of Family and Preventive Medicine, UCSD School of Medicine

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88 IMPROVING HEALTH LITERACY WITHIN A STATE 4:00–4:30 Discussion 4:30–4:45 Recap of the Day’s Discussion George Isham 5:00–7:00 Reception and Presentation Covel Commons Terrace 5:30 The Intersection of Public Health and Health Literacy Jonathan Fielding, M.D., M.P.H. Director, Los Angeles County Department of Public Health County Health Officer, Los Angeles County