This scant evidence base shows that telehealth technologies, including telephone and two-way messaging, are feasible means of providing at least part of CRT for some patients. No studies evaluated the use of telemedicine, as defined by the Centers for Medicare & Medicaid Services as two-way audio and video interactive communication. Overall evidence is insufficient to clearly establish whether telehealth technology delivery modes are more or less effective or more or less safe than other means of delivering CRT. However, when combined as part of a broader CRT program, telehealth technologies, including telephone calls, can contribute to outpatient treatment programs with comparable results to inpatient programs for selected individuals.


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