|10:30-11:45||State Insurance Exchanges Impact on Consumers|
How do consumers understand health insurance concepts, or do they?
The challenge of health insurance language
Health Literacy Relevance to Health Insurance Exchanges
Why is health literacy relevant to health insurance reform, generally?
Facilitating correct choices through health literacy interventions
Current Best Practices in Developing Materials and Communicating with Consumers
Lessons learned from SHIP on individual counseling