10:30-11:45 State Insurance Exchanges Impact on Consumers
10:30-10:50

How do consumers understand health insurance concepts, or do they?

Lynn Quincy

Senior Health Policy Analyst

Consumers Union

10:50-11:10

The challenge of health insurance language

Yolanda Partida

Director, National Program Office

Hablamos Juntos

 
11:10-11:45 Discussion
 
11:45-1:00 LUNCH
1:00-2:15

Health Literacy Relevance to Health Insurance Exchanges

1:00-1:20

Why is health literacy relevant to health insurance reform, generally?

Frank Funderburk

Director, Division of Research

Center for Medicare and Medicaid Services

1:20-1:40

Facilitating correct choices through health literacy interventions

Rima Rudd

Department of Society, Human Development and Health

Harvard School of Public Health

 
1:40-2:15 Discussion
 
2:15-2:30 BREAK
2:30-3:30

Current Best Practices in Developing Materials and Communicating with Consumers

2:30-2:50

Lessons learned from SHIP on individual counseling

Marilyn Maultsby

Director, Division of SHIP Relations

Center for Medicare and Medicaid Services



The National Academies | 500 Fifth St. N.W. | Washington, D.C. 20001
Copyright © National Academy of Sciences. All rights reserved.
Terms of Use and Privacy Statement