clinical arm of the Woodruff Health Sciences Center of Emory University, Emory Healthcare is the largest, most comprehensive health system in the state of Georgia. Ms. Cantrell earned her bachelor’s degree in nursing from Brenau University and worked as a registered nurse in multiple capacities before becoming involved in health care information technology. She went to Emory in 1994 as director of Patient Services Information Systems for the Emory University Hospital and then moved the following year to become a senior business analyst in the Emory Healthcare Information Services Department. Ms. Cantrell was promoted to director of client and application services in 1996, named executive director of Emory Healthcare Information Services in 1998, and was promoted to chief information officer in 2000. Ms. Cantrell recently earned her master’s degree in organizational management from Capella University.

David C. Classen, M.D., M.S., is an associate professor of medicine at the University of Utah and an active consultant in infectious diseases at the University of Utah School of Medicine in Salt Lake City, and he is also a senior partner at CSC. He served as chief medical resident at the University of Connecticut. He is board certified in internal medicine and infectious diseases. He was the chair of Intermountain Healthcare’s clinical quality committee for drug use and evaluation and was the initial developer of patient safety research and patient safety programs at Intermountain Healthcare. In addition he developed, implemented, and evaluated a computerized physician order entry program at LDS Hospital that significantly improved the safety of medication use. He was a member of the IOM committee that developed the National Healthcare Quality Report and was also a member of the IOM committee on patient safety data standards. He chaired the QUIC (federal safety taskforce)/Institute for Healthcare Improvement (IHI) collaborative on improving safety in high-hazard areas. Dr. Classen was co-chair of the IHI’s collaborative on perioperative safety and the surgical safety collaborative. He was also a faculty member of the IHI/National Health Foundation Safer Patients Initiative in the United Kingdom. In addition, Dr. Classen is a developer of the “Trigger Tool Methodology” at IHI, used for the improved detection of adverse events, which is currently being used by more than 500 different health care organizations throughout the United States and Europe. Dr. Classen also leads the development and publication of the new compendium of strategies for the prevention of health care-associated infections jointly released by the Infectious Disease Society of America, the Society of Healthcare Epidemiology, The Joint Commission, the American Hospital Association, and the Association of Practitioners of Infection Control. He currently co-chairs the National Quality Forum’s (NQF’s) patient safety common formats committee and is an advisor to the Leapfrog Group and has developed and implemented the



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