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Use and Deployment of Mobile Device Technology for Real-Time Transit Information (2011)

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Suggested Citation:"REFERENCES." National Academies of Sciences, Engineering, and Medicine. 2011. Use and Deployment of Mobile Device Technology for Real-Time Transit Information. Washington, DC: The National Academies Press. doi: 10.17226/13323.
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Suggested Citation:"REFERENCES." National Academies of Sciences, Engineering, and Medicine. 2011. Use and Deployment of Mobile Device Technology for Real-Time Transit Information. Washington, DC: The National Academies Press. doi: 10.17226/13323.
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Suggested Citation:"REFERENCES." National Academies of Sciences, Engineering, and Medicine. 2011. Use and Deployment of Mobile Device Technology for Real-Time Transit Information. Washington, DC: The National Academies Press. doi: 10.17226/13323.
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54 REFERENCES 1. Parker, D.J., TCRP Synthesis 73: AVL Systems for Bus Transit: Update, Transportation Research Board of the National Academies, Washington, D.C., 2008, p. 7 [Online]. Available: http://onlinepubs.trb.org/online- pubs/tcrp/tcrp_syn_73.pdf. 2. European Commission, Selected Validation Results from the Transport Sector of the Telematics Applications Pro- gramme (TAP), Telematics Applications Programme (1994–1998), Fourth Framework Programme for RTD&D, Brussels, Belgium, Sep. 2000. 3. Maclean, S.D. and D.J. Dailey, “Wireless Internet Access to Real-Time Transit Information,” Transportation Research Record: Journal of the Transportation Research Board, No. 1791, Transportation Research Board of the National Academies, Washington, D.C., 2002, pp. 92–98. 4. Maclean, S.D. and D.J. Dailey, “Real-Time Bus Informa- tion on Mobile Devices” [Online]. Available: http:// www.its.washington.edu/pubs/itsc-01-mybus.pdf. 5. ITS Research Program, MyBus Description [Online]. Available: http://www.mybus.org/ [accessed April 30, 2010]. 6. Knoop, L. and T. Eames, Public Transport Technology in the United Kingdom: Annual Survey 2008, Report RTIG- PR010-D001-1.2, prepared for the Real Time Information Group, Feb. 2009. 7. Jariyasunant, J., D.B. Work, B. Kerkez, R. Sengupta, S. Glaser, and A. Bayen, “Mobile Transit Trip Planning with Real–Time Data,” CD-ROM, 89th Annual Meeting of the Transportation Research Board, Jan. 10–14, 2010, pp. 2–3. 8. Frankenberg, M., “Real Time Journey Planner Informa- tion: Multiple Output Channels in Austria,” presented at the 2009 ITS World Congress, Presentation 3478, Session IS16, Stockholm, Sweden, Sep. 21–25, 2009. 9. SCOTTY mobil, ÖBB, Bracknell, Berks, United King- dom [Online]. Available: http://www.oebb.at/en/ Mobile_services/SCOTTY_mobil/index.jsp. 10. Ross, J., “VBB’s Overall Travel Planner with Real Time Information in Berlin–Brandenburg,” Verkehrsverbund Berlin–Brandenburg, Proceedings of 2009 ITS World Congress, Stockholm, Sweden, Sep. 21–25, 2009. 11. Ross, J., “VBB’s Comprehensive Travel Planner with Real Time Information in Berlin–Brandenburg,” pre- sented at the 2009 ITS World Congress, Stockholm, Swe- den, Sep. 23, 2009. 12. Bjersing, U., “Harmonizing Public Transport Informa- tion in a Region with Multiple Operators—A Compari- son of Different Methodologies and Some Service-Orientation Aspects,” Proceedings of the ITS World Congress 2009, Stockholm, Sweden, Sep. 21–25, 2009. 13. Böhm, M., N. Prikoszovits, and H. Fiby, “In-Time: Inter- modal and Interoperable Traveller Information for Large Cities,” Proceedings of the 2009 ITS World Congress, Stockholm, Sweden, Sep. 21–25, 2009. 14. Vance, A., “Microsoft Starts Over in Phone Software,” New York Times, Feb. 15, 2010 [Online]. Available: http:// www.nytimes.com/2010/02/16/technology/16phone. html?emc=eta1. 15. “New Cell Phones” [Online]. Available: http://www. new-cell-phones.org/. 16. “Mobiledia: Phones” [Online]. Available: http://www. mobiledia.com/. 17. “Mobile Operating System,” Wikipedia [Online]. Avail- able: http://en.wikipedia.org/wiki/Mobile_operating_ system. 18. Routes to New Networks: A Guide to Social Media for the Public Transportation Industry, Final Report, prepared by National Center for Transit Research and Kidd Trans- portation Group, for the Florida Department of Transpor- tation, Nov. 2009, p. 62 [Online]. Available: http://www. nctr.usf.edu/pdf/77810guidebook.pdf. 19. “Mobiledia, Cell Phone Glossary” [Online]. Available: http://www.mobiledia.com/glossary/page7.html. 20. “SMS Tutorial: What Makes SMS Messaging So Suc- cessful Worldwide?” [Online]. Available: http://www. deve lope r shome.com / sms / sms _ t u t o r i a l . a s p? page=smsIntro2. 21. Soghaier, M. and J. Reitzin, “How to Choose an SMS Vendor: A 30 Point Vendor Selection Checklist,” mobileStorm, White Paper, Oct. 2009, published by mobileStorm Inc., Los Angeles, Calif., 2009, p. 1. 22. Meng, F.-Y., Y.-C. Hong, and Y.-H. Yi, “The SMS Based Forecasting System of Public Transport Arrival Time,” Session 2004/2005, prepared for the Faculty of Informa- tion Technology, Multimedia University in Partial Ful- fillment for Bachelor of Information Technology, Information System Engineering, Faculty of Information Technology, Multimedia University, Mar. 2005. 23. “Mobile Web Applications: Usability Factors,” Usability Factors.blogspot.com [Online]. Available: http://www. slideshare.net/vishalvaidya/usability-factors-mobile- web-apps-usability-factors-0209 [accessed May 18, 2010].

55 24. “Traveline, Mobile Phone Services” [Online]. Available: http://traveline.info/mobile.html. 25. “NextBuses,” Search for a bus stop [Online]. Available: http://NextBuses.mobi/. 26. Feature Sheet, “Text Messaging|On-Demand SMS for Transit,” updated April 2010, ©2010 GovDelivery. 27. “Mobile Guide for City Travellers in Public Transport: Real-Time Information on Buses or Trams to Passengers’ Mobile Phones,” Brochure, VTT Technical Research Centre of Finland, Espoo [Online]. Available: http:// www.vtt.fi/files/services/ipr/mobile_guide_for_city_ travellers.pdf. 28. Traffic Management Centres, “Mobile Travel Informa- tion Services for the Public” [Online]. Available: http:// www.niches-transport.org/fileadmin/NICHESplus/Con- ceptSheets/NICHES__ConceptSheet_3.2.pdf. 29. Tsuchiya, R., Y. Sugiyama, and R. Arisawa, “A Route Choice Support System for Use During Disrupted Train Operation,” Proceedings of 2008 ITS World Congress, New York, N.Y., Nov. 16–20, 2008. 30. Benedyk, R., “Operational Reliability in SMS Routing,” TEKELEC [Online]. Available: http://www.ieee-cqr. org/2008/Day%201/Session%201/4%20Robbie%20 Benedyk.pdf. 31. 3G Americas, “3G Americas Viewpoint on the Potential of SMS/MMS to 9-1-1 Public Safety Systems,” White Paper, April 2009 [Online]. Available: 3G%20Ameri- cas%20Viewpoint%20on%20SMS%20to%209-1-1.pdf. 32. Meng, X., P. Zerfos, V. Samanta, S.H.Y. Wong, and S. Lu, “Analysis of the Reliability of a Nationwide Short Mes- sage Service,” INFOCOM 2007, 26th IEEE International Conference on Computer Communications, Anchorage, Alaska, May 6–12, 2007. 33. Mühl, G., A. Ulbrich, K. Herrmann, and T. Weis, “Dis- seminating Information to Mobile Clients Using Publish- Subscribe,” IEEE Internet Computing, May–June 2004, IEEE Computer Society, 1089-7801/04, pp. 46–53. 34. Caulfield, B. and M. O’Mahoney, “Factors Which Influ- ence the Preferences for Real-Time Public Transport Information,” Association for European Transport and Contributors, London, U.K., 2007. 35. Caulfield, B. and M. O’Mahony, “A Stated Preference Anal- ysis of Real-Time Public Transit Stop Information,” Journal of Public Transportation, Vol. 12, No. 3, 2009, p. 10. 36. Cham, L., G. Darido, D. Jackson, R. Laver, and D. Sch- neck, “Real-Time Bus Arrival Information Systems Return-on-Investment Study,” Final Report, prepared for Federal Transit Administration, Washington, D.C., Aug. 2006, pp. 22–24. 37. Common Short Code Administration, “Obtaining a CSC” [Online]. Available: http://www.usshortcodes. com/csc_obtain_a_csc.html. 38. “Simplifying the Open Transit Data Debate: A Compre- hensive Guide to Providing Real-Time Information to Your Passengers,” Feb. 8, 2010 [Online]. Available: http://www.mentoreng.com/blog/index.php/2010/02/ simplifying-the-open-transit-data-debate-a-comprehen- sive-guide-to-providing-real-time-information-to-your- passengers/. 39. Madera, C., “New York’s Transit Authority Embraces Open Data,” May 6, 2010 Open Cities column [Online]. Available: http://americancity.org/columns/entry/2281/. 40. “MBTA Makes Bus Data Available,” New England Cable News website, Sep. 9, 2010 [Online]. Available: http:// www.necn.com/09/09/10/MBTA-makes-bus-data-avail- able/landing.html?blockID=307317&feedID=4213. 41. Rizos, A.C., “The Emerging Social Equity Implications of Transit Traveler Information Systems,” Draft Thesis Summary, Oct. 26, 2009. 42. Dilworth, D., “California Transportation Agency Finds Cost Savings in Mobile Program,” Dec. 1, 2009 [Online]. Available: http://www.dmnews.com/california-transpor- tation-agency-finds-cost-savings-in-mobile-program/ article/158750/. 43. Robertson, G., “Travel Information Changes People’s Journeys,” Proceedings of the 2009 ITS World Congress, Stockholm, Sweden, Sep. 21–25, 2009. 44. Ross, J., “VBB’s Public Transport Information Services for Disabled and Mobility Impaired People,” presented at the 2009 ITS World Congress, Stockholm, Sweden, Sep. 25, 2009. 45. Dziekan, K., “Customer Perceptions and Behavioural Responses to IT-Based Public Transport Information,” KTH Infrastructure, Stockholm, Sweden, 2004. 46. Chen, D., et al., “My Ride—A Real Time Pilot for the CMU Shuttle,” Heinz College, Carnegie Mellon Univer- sity, Pittsburgh, Fall 2009, PowerPoint presentation, p. 13. 47. Lewin, W., “How to Mobilize Your Social Media: Your Entire Social-Network Audience Is Not on a Computer,” Oct. 1, 2009 [Online]. Available: http://adage.com/digi- talnext/article?article_id=139347. 48. Sewell C., “M.T.A.’s Twittering Emerges Out of No. 1’s Troubles,” City Room column, New York Times, Aug. 31, 2009 [Online]. Available: http://cityroom.blogs.nytimes. com/2009/08/31/mtas-twittering-emerges-out-of-no-1- line-woes/?emc=eta1. 49. Ferris, B., K. Watkins, and A. Borning, “OneBusAway: A Transit Traveller Information System,” Proceedings of Mobicase 2009, San Diego, Calif., Oct. 26–29, 2009.

56 50. Fiedler, M., H. Nottehed, P. Nordstrom, and M. Jern- backer, “The Smart Mobile Travel Guide,” Proceedings of the 2009 ITS World Congress, Stockholm, Sweden, Sep. 21–25, 2009. 51. Tveit, O., S. Simonsen, and B. Bang, “Real-Time Infor- mation Covering Bus Interchanges—Managing the Information Requirement,” Proceedings of 2008 ITS World Congress, New York, N.Y., Nov. 16–20, 2008. 52. Nordic Road and Transport Research, “The AKTA Proj- ect: Facilitates Everyday Life for Visually Impaired Per- sons” [Online]. Available: http://www.nordicroads.com/ website/index.asp?pageID=365. 53. Kaufman, S.M., “Parallel Developments in Customer Information Demand and Intelligent Transportation Sys- tems,” Proceedings of the 2009 ITS World Congress, Stockholm, Sweden, Sep. 21–25, 2009. 54. “Telling Time with Open Realtime Data,” Dec. 14, 2009 [Online]. Available: http://headwayblog.com/2009/12/14/ telling-time-with-openrealtime-data/. 55. Cabinet Office, Whitehall, London, U.K. [Online]. Avail- able: http://www.cabinetoffice.gov.uk/chartermark/new_ standard.aspx [accessed May 7, 2010]. 56. “Mobile Ticketing Poised for Massive Growth, Thanks to NFC,” Mobile Marketing Watch, Feb. 3, 2010 [Online]. Available: http://www.mobilemarketingwatch.com/juni- per-mobile-ticketing-poised-for-massive-growth-thanks- to-nfc-5173/ [accessed May 17, 2010]. 57. Williams, A., “Economy, Standards Stand in the Way of NFC,” Monday, April 20, 2009, NFCNews [Online]. Available: http://www.nfcnews.com/2009/04/20/econ- omy-standards-stand-in-the-way-of-nfc [accessed May 17, 2010]. 58. Ulugtekin, N. and A.O. Dogru, “Current Scopes of Car- tography: Small Display Map Design” [Online]. Avail- able: http://www.gisdevelopment.net/proceedings/mest/ 2007/Papers/day1/P10.pdf. 59. “Developer’s Home” [Online]. Available: http://www. developershome.com/ [accessed May 18, 2010]. 60. “US Short Codes” [Online]. Available: http://www.uss- hortcodes.com/index.html. 61. Massachusetts Bay Transportation Authority (MBTA) and TranSystems, Customer Information Strategy, Oct. 28, 2009. 62. Bay Area Rapid Transit (BART), “Mobile Wireless” (http://m.bart.gov) [Online]. Available: http://www.bart. gov/schedules/mobile/wireless.aspx. 63. Bay Area Rapid Transit (BART), “On-Demand SMS, Commands” [Online]. Available: http://www.bart.gov/ schedules/mobile/sms.aspx#commands. 64. RATP iPhone/iPad App Store Applications [Online]. Available: http://www.ratp.fr/en/ratp/r_26720/iphone-/ -ipad/. 65. Transit Tech Tools, Quad Cities MetroLINK [Online]. Available: http://www.qcmetrolink.com/rider-informa- tion/transit-tech-tools/. 66. “Definition of Open Data,” Wikipedia [Online]. Avail- able: http://en.wikipedia.org/wiki/Open_Data [accessed May 6, 2010]. 67. “List of Public Transit Agencies on City-Go-Round” [Online]. Available: http://www.citygoround.org/ agencies/?public=public [accessed May 6, 2010]. 68. “Asterisk Glossary” [Online]. Available: http://www. asterisk.org/glossary [accessed May 6, 2010]. 69. Tri-County Metropolitan Transportation District of Ore- gon (TriMet) App Center, Transit Tools for the Web and Mobile Devices [Online]. Available: http://www.trimet. org/apps/index.htm [accessed May 6, 2010]. 70. Tri-County Metropolitan Transportation District of Ore- gon (TriMet) Developer Resources [Online]. Available: http://developer.trimet.org/ [accessed May 6, 2010]. 71. Tri-County Metropolitan Transportation District of Ore- gon (TriMet) Developer Resources, Registration [Online]. Available: http://developer.trimet.org/registration/. 72. Tri-County Metropolitan Transportation District of Ore- gon (TriMet), Transit Tracker [Online]. Available: http:// trimet.org/transittracker/wireless.htm. 73. Bay Area Rapid Transit (BART) Digital Communica- tions—Overview for Calendar Year 2009, Feb. 16, 2010, Final, p. 4, provided by Timothy Moore, Website Man- ager, BART, April 6, 2010. 74. “Survey Finds Strong Demand for BART Mobile Appli- cations,” Feb. 20, 2009 [Online]. Available: http://www. bar t.gov/news /ar ticles /2009/news20090126.aspx [accessed May 6, 2010]. 75. “BART Partners with Location-Based Service Four- square to Encourage Transit Ridership,” Oct. 22, 2009 [Online]. Available: http://www.bart.gov/news/arti- cles/2009/news20091022.aspx. 76. Bay Area Rapid Transit (BART) Marketing & Research Department, “Foursquare Survey,” San Francisco, Calif., April 2010. 77. “BART Partners with junaio to Visualize Transit Data Through Augmented Reality,” March 11, 2010 [Online]. Available: http://www.bart.gov/news/articles/2010/ news20100311a.aspx. 78. Transport for London Common, “Questions: General” [Online]. Available: http://alerts.tfl.gov.uk/html/help/ general.jsp [accessed May 7, 2010].

57 79. Transport for London Common, “Questions, How Can I Receive My Travel Alerts by Both Text Message and Email?” [Online]. Available: http://alerts.tfl.gov.uk/ html/help/travelalerts.jsp#9 [accessed May 7, 2010]. 80. Quilty-Harper, C., “London Transport Data Opened to App Developers,” Telegraph.co.uk, June 15, 2010 [Online]. Available: http://www.telegraph.co.uk/tech- nology/news/7830412/London-transport-data-opened- to-app-developers.html [accessed Sep. 16, 2010]. 81. “Smart Posters Show Passengers the Way,” Aug. 22, 2007 [Online]. Available: http://www.tfl.gov.uk/corporate/ media/newscentre/archive/5832.aspx. 82. Transport for London, “RTIP—Real-Time Integration Programme: Mobile Demonstrators I—Innovation Call,” Request for Proposals, Aug. 1, 2007, p. 2. 83. Imperial College London, “VORTIX—Visualisation of Real-time Transport Interchange” [Online]. Available: http://www.internetcentre.imperial.ac.uk/project / vortix/.

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TRB's Transit Cooperative Research Program (TCRP) Synthesis 91: Use and Deployment of Mobile Device Technology for Real-Time Transit Information examines the use and deployment of real-time transit information on mobile devices.

The report explores the underlying technology required to generate the information to be disseminated, the mobile technology used for dissemination, the characteristics of the information, the resources required to successfully deploy information on mobile devices, and the contribution of mobile messaging to an overall agency communications strategy, including "information equity."

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