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Page 24
Suggested Citation:"Appendix B - Competency Modeling Worksheet." National Academies of Sciences, Engineering, and Medicine. 2011. Practical Resources for Recruiting Minorities for Chief Executive Officers at Public Transportation Agencies. Washington, DC: The National Academies Press. doi: 10.17226/13324.
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Page 24

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24 Pre-Work: Determine What Information Currently Exists about the Role • Examples of organizational charts involving this position (this information will illustrate the span of control, re- porting relationships, and may yield some insight into decisionmaking); • Copy of any existing job descriptions for the target job(s); • Policies and procedures manuals (including training man- uals, etc.); • Performance evaluations/multi-rater feedback; Potential Competency Modeling Questions • What kinds of knowledge, skills, abilities, or personal char- acteristics (i.e., competencies) are required to perform the job? (Identify three to five key or primary, several sec- ondary.) Specifically, what kinds of leadership skills are required? • What are the recurring or inescapable challenges and diffi- culties associated with this position? • What activities or behaviors differentiate a top performer in this position from a marginal or poor performer (i.e., what does “success” mean in this role/position)? • Beyond the formally defined reporting relationships, what is the nature of the interactions between this position and other positions (i.e., with whom are there close working re- lationships)? To what extent, and how, does someone in the target job get work done through others? • How does the target job contribute to, and fit in with, busi- ness goals and plans? • What key future challenges do you anticipate for this position? A P P E N D I X B Competency Modeling Worksheet

Next: Appendix C - Organization Modeling Worksheet »
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TRB's Transit Cooperative Research Program (TCRP) Report 148: Practical Resources for Recruiting Minorities for Chief Executive Officers at Public Transportation Agencies provides strategies to recruit minorities for chief executive officer (CEO) positions and offers resources to assist governing boards of public transportation agencies in the recruitment of minority CEOs.

The report also assesses the transit industry's recruitment processes for CEOs and provides a case for diversity that documents the benefits of minorities in public transportation leadership positions.

The report also describes strategies for retaining CEOs at public transportation agencies.

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