speakers looked at different types of services and programs, themes emerged in the presentations and discussion (see Box 6-1).

BOX 6-1
Themes from Individual Speakers on Leveraging Existing Services

  • EAPs and wellness programs’ effectiveness and utilization are affected by:
    • Leadership buy-in and support
    • Alignment of programs with organizational culture
    • Effective communications
    • Performance measurement as a tool for improving interventions
  • Employer returns on investment for EAPs and wellness programs


Dr. Ann Mirabito suggested that, despite different terminology, there is a strong relationship between wellness and resilience. She hoped that the wellness research can inform the discussion on workforce resilience and offer a pathway for possible interventions. Her presentation on workplace wellness drew from an in-depth study of 10 firms that have highly integrated comprehensive wellness programs. The study looked at a wide range of organizations in terms of size, depth of experience in wellness, and domestic or global reach. Mirabito and her colleagues distilled the information from the study into six pillars of effective workplace wellness programs. She also presented data that illustrated the business case for investing in wellness programs in terms of reduced health care costs and a stronger workforce (Berry et al, 2010).

Workplace Wellness

Mirabito defined workplace wellness as an organized employee-sponsored program designed to engage and support employees in adopting and sustaining behaviors that reduce health risks, improve the

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