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Building a Resilient Workforce: Opportunities for the Department of Homeland Security: Workshop Summary (2012)

Chapter: Appendix B: Workforce Resiliency Programs: A Workshop Series: Planning Committee Biographies

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Suggested Citation:"Appendix B: Workforce Resiliency Programs: A Workshop Series: Planning Committee Biographies." Institute of Medicine. 2012. Building a Resilient Workforce: Opportunities for the Department of Homeland Security: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/13380.
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B

Workforce Resiliency Programs:
A Workshop Series:
Planning Committee Biographies

Lieutenant General James B. Peake, M.D. (Ret.) (Chair) is a senior vice president of CGI Federal. Prior to his current position, he was nominated by President George W. Bush to be Secretary of Veterans Affairs on October 30, 2007. He was unanimously confirmed by the Senate on December 14, 2007, and served from December 2007 through January 2009. Dr. Peake was the principal advocate for veterans in the U.S. government and directed the nation’s second largest cabinet department, responsible for a nationwide system of health care services, benefits programs, and national cemeteries for America’s veterans and dependents. During his tenure, the Department of Veterans Affairs (VA) employed more than 280,000 people at hundreds of medical centers, nursing homes, benefits offices, and national cemeteries throughout the country. The VA’s budget for fiscal year 2009 was $97.5 billion. A St. Louis, Missouri, native, Dr. Peake received his B.S. degree from the U.S. Military Academy at West Point in 1966 and was commissioned a second lieutenant in the U.S. Army Infantry. Following service in Vietnam with the 101st Airborne Division, where he was awarded the Silver Star, a Bronze Star with “V” device, and the Purple Heart with oak leaf cluster, Dr. Peake entered medical school at Cornell University in New York. He was awarded a medical doctorate in 1972. Dr. Peake began his Army medical career as a general surgery resident at Brooke Army Medical Center, Fort Sam Houston, Texas. He retired from the Army in 2004, following service as a general surgeon, cardiac surgeon, and commander of several medical organizations culminating in his appointment as U.S. Army Surgeon General from 2000 to 2004. As Army Surgeon General, Dr. Peake commanded 50,000 medical personnel and 187 army medical facilities worldwide. Prior to that, he

Suggested Citation:"Appendix B: Workforce Resiliency Programs: A Workshop Series: Planning Committee Biographies." Institute of Medicine. 2012. Building a Resilient Workforce: Opportunities for the Department of Homeland Security: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/13380.
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served as Commanding General of the U.S. Army Medical Department Center and School, one of the largest medical training facilities in the world with more than 30,000 students annually. After retiring as a Lieutenant General, Dr. Peake served as Executive Vice President and Chief Operating Officer of Project Hope, a nonprofit international health foundation operating in more than 30 countries. Just prior to his nomination as Secretary of Veterans Affairs, Dr. Peake served as Chief Operating Officer and a member of the Board of Directors for QTC, one of the largest private providers of government-outsourced occupational health and disability examination services in the nation. Dr. Peake is a Fellow of the American College of Surgeons, Society of Thoracic Surgeons, and the American College of Cardiology. He has been honored with the Order of Military Merit; the “A” Professional Designator; and the Medallion, Surgeon General of the United States.

Joseph A. Barbera, M.D., is Co-Director of the George Washington University Institute for Crisis, Disaster, and Risk Management (ICDRM) and has integrated clinical practice, academics, research, preparedness, and emergency response activities throughout his professional career. He is Associate Professor of Engineering Management and Clinical Associate Professor of Emergency Medicine at the George Washington University. Dr. Barbera created and teaches master’s- and doctoral-level academic courses in emergency management and has completed multiple applied research projects focusing on health and medical systems in emergency response. Dr. Barbera directed emergency management activities at teaching hospitals in New York (Bronx Municipal Hospital Center) and Washington, DC (George Washington University Hospital) and has provided emergency management consultation and training for a wide variety of health care organizations and federal and state agencies. He coordinated implementation of one of the first hospital mass patient decontamination and treatment facilities and chaired the establishment of a comprehensive hospital mutual aid system (Washington, DC) well before the 9/11 incidents generated attention in this area. Dr. Barbera has enjoyed a two-decade career as an emergency responder to major disasters for the U.S. government and others. Experiences include scene response to hurricanes (2005 Hurricanes Katrina, Wilma, and others), mine disasters, earthquakes (Baguio City, Philippines; Northridge, California; Tou-Liu, Taiwan), mass terrorism (the Oklahoma City bombing and the 9/11 Pentagon and World Trade Center attack sites), biological terrorism (anthrax 2001) and tsunami (Banda Aceh,

Suggested Citation:"Appendix B: Workforce Resiliency Programs: A Workshop Series: Planning Committee Biographies." Institute of Medicine. 2012. Building a Resilient Workforce: Opportunities for the Department of Homeland Security: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/13380.
×

Indonesia). He has authored numerous scientific and technical papers related to medical and public health emergency management. Dr. Barbera earned his Doctor of Medicine from the University of Pittsburgh School of Medicine and completed residency training in both family practice (University of Connecticut) and emergency medicine (Albert Einstein College of Medicine) and maintains board certification in emergency medicine.

Scott A. Mugno, J.D., is Managing Director for FedEx Express Corporate Safety, Health, and Fire Prevention. Mr. Mugno and his department develop, promote, and facilitate the safety and health program and culture for all nonflight FedEx Express domestic operations. His department also provides technical support to the FedEx Express international operations and select FedEx operating companies. Mr. Mugno has been in the environmental, health, and safety arena for 20 years. He has been in the transportation arena for more than 18 years. Mr. Mugno joined FedEx Express 15 years ago as a senior attorney in the Legal and Regulatory Affairs Department, handling a wide variety of environmental, health, safety, and transportation issues. In February 2000 he accepted the position of Managing Director of Corporate Safety. Prior to joining FedEx, Mr. Mugno was in the Westinghouse Electric Corporation Legal Department and the U.S. Army’s Judge Advocate General’s Corps.

Karen H. Sexton, R.N., Ph.D., FACHE, currently serves as the Director of Nursing Research, Staff Development and Practice Improvement, Interim at the University of Kentucky, Chandler Medical Center. She retired in January 2011 from University of Texas Medical Branch (UTMB) having served as the Executive Vice President and Chief Executive Officer (CEO) for UTMB Health System at Galveston. In this role, Dr. Sexton had executive oversight of the hospitals, clinics, and correctional managed care entities. After acting as incident commander for UTMB during the threat of Hurricane Rita in September 2005 leading to the total evacuation of more than 600 patients, Dr. Sexton was invited to serve on the Governor’s Task Force on Evacuation, Transportation, and Logistics and chaired the Special Needs Population Planning Committee within this task force. She also served on the Joint Advisory Committee on Communications Capabilities of Emergency Medical and Public Health Care Facilities in Washington, DC. In September 2008 she served as one of the incident commanders for Hurricane Ike, and was

Suggested Citation:"Appendix B: Workforce Resiliency Programs: A Workshop Series: Planning Committee Biographies." Institute of Medicine. 2012. Building a Resilient Workforce: Opportunities for the Department of Homeland Security: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/13380.
×

instrumental in the health system’s recovery following storm surge damage that closed the hospital and emergency services for months leading to massive employee layoffs. Dr. Sexton was appointed and served on the Governor’s Recovery Commission for the State of Texas following Hurricane Ike.

David N. Sundwall, M.D., is a Professor of Public Health at the University of Utah School of Medicine, Division of Public Health, where he has been a faculty member since 1978. He served as Executive Director of the Utah Department of Health and Commissioner of Health for the State of Utah from 2005 through 2010. He currently serves on numerous government and community boards and advisory groups in his home state, including as the Utah State Coordinator for Health Information Technology, and is Chair of the State Controlled Substance Advisory Committee. He also serves as Vice Chair of the federal Medicaid and CHIP Payment and Access Commission in Washington, DC. Dr. Sundwall served as President of the Association of State and Territorial Health Officials in 2007-2008. He has chaired or served on several committees of the Institute of Medicine—currently on the Committee on Integration of Primary Care and Public Health, and the Standing Committee on Health Threats Resilience. Prior to returning to Utah in 2005, he was President of the American Clinical Laboratory Association (ACLA), and prior to that he was Vice President and Medical Director of American Healthcare Systems (AmHS). Dr. Sundwall’s federal government experience includes serving as Administrator of the Health Resources and Services Administration (HRSA), Assistant Surgeon General in the Commissioned Corps of the U.S. Public Health Service, and Director of the Health and Human Resources Staff of the Senate Labor and Human Resources Committee. He received his medical degree from the University of Utah School of Medicine and completed residency in the Harvard Family Medicine Program. He is a licensed physician, board certified in internal medicine and family practice, and volunteers in a public health clinic one-half day each week.

Catherine Zurn, M.P.A., is a Captain in the Orange County Sheriff-Coroner Department. During her 29-year career with the Orange County Sheriff’s Department, she has worked patrol, harbor patrol, jail operations, transit police services, emergency management, the emergency operations center, and training. After joining the Sheriff’s Department, she earned a B.S. in business administration from Redlands University and an M.P.A.

Suggested Citation:"Appendix B: Workforce Resiliency Programs: A Workshop Series: Planning Committee Biographies." Institute of Medicine. 2012. Building a Resilient Workforce: Opportunities for the Department of Homeland Security: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/13380.
×

from the University of Southern California. In 1998, Ms. Zurn was promoted to Captain. She currently commands the Training Division, which includes the Academy, Advanced Officer Training, the Tactical Training Center, and the weapons ranges. Prior to this, she commanded the Operations Support Division, which included the Emergency Management Bureau (responsible for emergency preparedness for the entire county—114 jurisdictions, 3.2 million population), the County Emergency Operations Center (EOC), the Terrorism Early Warning Group, Homeland Security Grants, the Patrol Watch Commanders, and the Emergency Communications Bureau. Ms. Zurn is a graduate of the FBI National Academy and Harvard University’s National Preparedness Leadership Initiative. She is an adjunct professor in criminal justice studies at Chapman University (California) and for the Homeland Security Master’s Program at Tiffin University (Ohio). She has facilitated the Supervisory Leadership Institute for the California Peace Officer Standards and Training Commission (P.O.S.T.) for 12 years. She was awarded the “2001 Woman of Excellence” award from the OC Learning for Life Foundation, and the “2002 Woman of Vision” award from the Orange County “We Give Thanks” Organization, and she was selected as 1 of the 10 “2006 Women of Power” in Orange County by OC Metro Magazine. Ms. Zurn was elected as a board member for the Association of County Law Enforcement Managers, was a 2006 and 2007 DHS Grants Peer Reviewer, and was appointed to the International Association of Chiefs of Police (IACP) Weapons of Mass Destruction Advisory Committee.

Suggested Citation:"Appendix B: Workforce Resiliency Programs: A Workshop Series: Planning Committee Biographies." Institute of Medicine. 2012. Building a Resilient Workforce: Opportunities for the Department of Homeland Security: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/13380.
×

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Suggested Citation:"Appendix B: Workforce Resiliency Programs: A Workshop Series: Planning Committee Biographies." Institute of Medicine. 2012. Building a Resilient Workforce: Opportunities for the Department of Homeland Security: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/13380.
×
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Suggested Citation:"Appendix B: Workforce Resiliency Programs: A Workshop Series: Planning Committee Biographies." Institute of Medicine. 2012. Building a Resilient Workforce: Opportunities for the Department of Homeland Security: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/13380.
×
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Suggested Citation:"Appendix B: Workforce Resiliency Programs: A Workshop Series: Planning Committee Biographies." Institute of Medicine. 2012. Building a Resilient Workforce: Opportunities for the Department of Homeland Security: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/13380.
×
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Suggested Citation:"Appendix B: Workforce Resiliency Programs: A Workshop Series: Planning Committee Biographies." Institute of Medicine. 2012. Building a Resilient Workforce: Opportunities for the Department of Homeland Security: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/13380.
×
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Suggested Citation:"Appendix B: Workforce Resiliency Programs: A Workshop Series: Planning Committee Biographies." Institute of Medicine. 2012. Building a Resilient Workforce: Opportunities for the Department of Homeland Security: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/13380.
×
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Suggested Citation:"Appendix B: Workforce Resiliency Programs: A Workshop Series: Planning Committee Biographies." Institute of Medicine. 2012. Building a Resilient Workforce: Opportunities for the Department of Homeland Security: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/13380.
×
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Every job can lead to stress. How people cope with that stress can be influenced by many factors. The Department of Homeland Security (DHS) employs a diverse staff that includes emergency responders, border patrol agents, federal air marshals, and policy analysts. These employees may be exposed to traumatic situations and disturbing information as part of their jobs. DHS is concerned that long-term exposure to stressors may reduce individual resilience, negatively affect employees' well-being, and deteriorate the department's level of operation readiness.

To explore DHS workforce resilience, the Institute of Medicine hosted two workshops in September and November 2011. The September workshop focused on DHS's operational and law enforcement personnel, while the November workshop concentrated on DHS policy and program personnel with top secret security clearances. The workshop brought together an array of experts from various fields including resilience research, occupation health psychology, and emergency response. Building a Resilient Workforce: Opportunities for the Department of Homeland Security: Workshop Summary:

  1. Defines workforce resilience and its benefits such as increased operational readiness and long-term cost savings for the specified population;
  2. Identifies work-related stressors faced by DHS workers, and gaps in current services and programs;
  3. Prioritizes key areas of concern; and
  4. Identifies innovative and effective worker resilience programs that could potentially serve as models for relevant components of the DHS workforce.

The report presents highlights from more than 20 hours of presentations and discussions from the two workshops, as well as the agendas and a complete listing of the speakers, panelists, and planning committee members.

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