on resilience and Stephanie Lombardo to describe DHS’s new Leadership Development Program.

The last two presentations in the chapter include an overview of the National Security Agency’s (NSA’s) health and wellness program design by Rebecca Pille, and a health and wellness framework developed by the Defense Centers of Excellence for Psychological Health & Traumatic Brain Injury (DCoE) by Dr. Mark J. Bates.

Although these presentations range broadly they are tied together by cross-cutting themes that illustrate the interrelationship between organizational and individual stressors and resilience (see Box 4-1).

BOX 4-1

Themes from Individual Speakers on Factors Influencing Workforce Effectiveness and Resilience

  • The role of leadership
  • Relationship between team/unit effectiveness and individual resilience
  • Relationship between physical and mental well-being in resilience
  • Balance between personal and professional obligations on resilience
  • Understanding organizational cultures in designing interventions
  • Role of evidence and performance measurement in developing and improving interventions


Dr. Bryan Vila is currently a professor of Criminal Justice and Director of the Simulated Hazardous Operational Tasks Lab in the Sleep & Performance Research Center at Washington State University in Spokane. Prior to his research career Vila served as a police officer for 15 years, first in the Los Angeles County Sheriffs Department, then as director of law enforcement and security for the Trust Territory of the Pacific Islands in Micronesia. He also worked for 2 years as chief of the Department of the Interior’s Emergency Preparedness Branch. Vila’s research has focused on the impact of fatigue on police officer performance, health and safety issues, and other factors that affect police performance in a work environment.

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