proposed in committee discussions as a means with which communities can assess the progress of safety programs along the continuum of resilience-enhancing efforts. But it became, quite unexpectedly, an effective tool for gauging committee progress in developing ideas and building consensus. The committee noted that simply discussing the elements of the maturity matrix allows those with different backgrounds (e.g., representing different stakeholder groups) to understand the many complex elements of dam and levee safety programs and community requirements for enhancing resilience. The committee came to understand how the Maturity Matrix for Assessing Community Engagement can be tailored to various scales of use and different organizational levels. With that tool to aid communication, the committee developed the set of conclusions summarized in this chapter.

Many conclusions appear throughout this report. This chapter presents those core conclusions related to the major cultural shifts the committee believes are necessary to integrate concepts of resilience into dam and levee safety programs. They appear in much the same order in which they became understood as vital during committee deliberations. The conclusions here begin with a definition of community, and continue with the identification of major inhibitors of resilience, the committee vision for the role of dam and levee safety programs in enhancing resilience, and finally conclusions related to how that vision can be realized and how the federal government might facilitate that realization. Conclusions related to specific tools that could be developed by the federal government to aid dam and levee safety programs related to identifying and engaging community members and stakeholders, and in decision making and decision support systems can be found in Chapter 5.

DEFINING COMMUNITY

Conclusion 1. The dam and levee community comprises dam and levee safety professionals, and other individuals, groups, and institutions that benefit from the continued and safe functioning of dam and levee infrastructure—whether or not those benefits are recognized by the individual community members.

Conclusion 2. Community resilience is a community effort, and dam and levee safety professionals are part of the community.

Community resilience, by its nature, is a community enterprise that requires the participation of all members and stakeholders. Dam and levee professionals (e.g., owners and operators, regulators, consultants, and emergency management officials) are members of the communities they serve. Other community members are those at direct risk for loss of life, limb, or property as a result of flooding from dam or levee failure; those who rely directly or indirectly on the lifeline services that a dam or levee may provide (such as drinking water or electricity); individuals and organizations at financial risk as a result of links to the regional,



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