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FIGURE 6-1 A model of the transfer process.
SOURCE: Grossman and Salas (2011). Reprinted with permission from John Wiley and Sons.

situation and the new learning situation have similar underlying principles (e.g., Singley and Anderson, 1989).

Because the Blume et al. (2010) meta-analysis included studies that varied in terms of the content of the training being evaluated, the research design, and the evaluation methods, it is informative to supplement that report’s findings with information obtained using other methodologies. Burke and Hutchins (2008) surveyed training professionals about best practices and identified several factors thought to contribute to effective transfer. The most important were supervisory support, coaching, opportunities to perform what was learned in training, interactive training, measurement of



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