Qualified Health Center (FQHC) in Northern Idaho for 7 1/2 years. Ms. Dever was responsible for putting together LCHC from scratch. Since seeing its first patients in May 2007, LCHC has cared for over 10,000 patients and grown from a staff of 5 to a staff of 50.

Cynthia Horton has served as the director of development for the Visiting Nurse Association (VNA) of El Paso for the last 9 years. Her responsibilities include raising money, writing grants, and building awareness for charitable health care for those who are uninsured, underinsured, or indigent. She raises awareness and money for the medically homebound who, without these funds, would be unable to receive the care they need. VNA is the only not-for-profit home health care agency in El Paso and provides over $400,000 for charitable services each year.

Having been a foster parent for 17 years, she is still very involved in training and informal presentations regarding foster care, and she presents information to the community on a variety of topics. She volunteers with different organizations and serves on several local boards. Her community involvement includes the El Paso Center for Children and El Paso Families Project, the Habitat for Humanity board of directors, YWCA del Norte Region board member, the YWCA children’s advisory committee, the Better Business Bureau board of directors, the Computer Career Center advisory board, and the Executive Forum, and she is a Women’s Fund of El Paso Fortune 400 Member.

Isabel V. Hoverman, M.D., MACP, is a board-certified internist in private practice in Austin, Texas. She has served on the board of directors of the American College of Physicians Foundation, a health literacy organization, and the board of regents of the American College of Physicians. She is chair of the board of commissioners of The Joint Commission and a member of the board of directors of The Joint Commission International, organizations whose mission is to improve the quality and safety of health care in the United States and internationally through evaluation, accreditation, and education services. She is a member of the State Review Program Committee (SRPC) of the Texas Medical Foundation, the quality improvement organization for Texas that contracts with the Center for Medicare Services to improve the effectiveness, efficiency, and quality of services delivered to Medicare beneficiaries in Texas. The SRCP reviews patient complaints and meets with physicians and hospitals where quality or utilization problems have been identified in order to develop individual and systems-based approaches to correct and improve care at the physician and institutional level.

Dr. Hoverman helped establish the General Internal Medicine Statewide Preceptorship Program, which places first-year medical students



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