REFERENCES

Baker, D. W., D. A. Dewalt, D. Schillinger, V. Hawk, B. Ruo, K. Bibbins-Domingo, M. Weinberger, A. Macabasco-O’Connell, and M. Pignone. 2011. “Teach to goal”: Theory and design principles of an intervention to improve heart failure self-management skills of patients with low health literacy. Journal of Health Communication 16(Suppl 3):73–88.

Davis, T. C., M. S. Wolf, P. F. Bass, 3rd, M. Middlebrooks, E. Kennen, D. W. Baker, C. L. Bennett, R. Durazo-Arvizu, A. Bocchini, S. Savory, and R. M. Parker. 2006. Low literacy impairs comprehension of prescription drug warning labels. Journal of General Internal Medicine 21(8):847–851.

IOM (Institute of Medicine). 2001. Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, DC: National Academy Press.

Lindquist, L. A., L. Go, J. Fleisher, N. Jain, E. Friesema, and D. W. Baker. 2011. Relationship of health literacy to intentional and unintentional non-adherence of hospital discharge medications. Journal of General Internal Medicine 27(2):173–178.

Sarkar, U., A. J. Karter, J. Y. Liu, N. E. Adler, R. Nguyen, A. Lopez, and D. Schillinger. 2010. The literacy divide: Health literacy and the use of an Internet-based patient portal in an integrated health system—results from the Diabetes Study of Northern California (DISTANCE). Journal of Health Communications 15(Suppl 2):183–196.

Schillinger, D., and D. Keller. 2011. The Other Side of the Coin: Attributes of a Health Literate Health Care Organization. PowerPoint presentation at the Institute of Medicine Workshop on Attributes of a Health Literate Organization. Washington, DC. November 16.

Wolf, M. S., T. C. Davis, W. Shrank, D. N. Rapp, P. F. Bass, U. M. Connor, M. Clayman, and R. M. Parker. 2007. To err is human: Patient misinterpretations of prescription drug label instructions. Patient Education and Counseling 67(3):293–300.



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