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Suggested Citation:"Appendix B: Agenda." Institute of Medicine. 2012. How Can Health Care Organizations Become More Health Literate?: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/13402.
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Appendix B


Agenda

Institute of Medicine
Roundtable on Health Literacy

Attributes of a Health Literate Organization
Conference Center
20 F Street, NW
Washington, D.C.

November 16, 2011

WORKSHOP   Conference Rooms A & B
8:30–8:45 Welcome and Overview
George Isham, Chair
   
8:45–9:05 Presentation of Commissioned Paper on Attributes of a
Health Literate Organization
Dean Schillinger, M.D.
Professor of Medicine in Residence
Chief, Division of General Internal Medicine
University of California at San Francisco
   
9:05–9:30 Discussion

The first three panels will provide reactions to the commissioned paper from health care providers who practice in different kinds of health care organizations. Each presenter will be asked to respond to a set of questions.

Suggested Citation:"Appendix B: Agenda." Institute of Medicine. 2012. How Can Health Care Organizations Become More Health Literate?: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/13402.
×
9:30–10:30 PANEL 1 PRESENTATIONS AND DISCUSSION
   
9:30–9:45 Public Hospital System
Lauren Johnston
Chief Nursing Officer and Senior Assistant Vice President
Patient Centered Care
New York City Health & Hospital Corporation
   
9:45–10:00 Public Clinic
Debra Dever
Chief Executive Officer
Loudoun Community Health Center
   
10:00–10:30 Discussion
   
10:30–10:50 BREAK
   
10:50–12:00 PANEL 2 PRESENTATIONS AND DISCUSSION
   
10:50–11:05 Private Practice
Isabel Hoverman, M.D.
Austin Internal Medicine Associates, LLC
   
11:05–11:20 Pharmacy Chain
Darren Townzen, R.Ph., M.B.A.
Director of Health and Wellness Systems
Wal-Mart
   
11:20–12:00 Discussion
   
12:00–1:00 LUNCH    Boardroom
   
1:00–2:00 PANEL 3 PRESENTATIONS AND DISCUSSION
   
1:00–1:15 Dental Practice
William Calnon, D.D.S.
President, American Dental Association
Private practice general dentistry
   
1:15–1:30 Home Health
Cynthia Horton
Visiting Nurses of El Paso
   
1:30–2:00 Discussion
Suggested Citation:"Appendix B: Agenda." Institute of Medicine. 2012. How Can Health Care Organizations Become More Health Literate?: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/13402.
×
2:00–3:15 PANEL 4 PRESENTATIONS AND DISCUSSION

The final panel will provide reactions to the commissioned paper from individuals in various organizations that can or do provide incentives for organizational efforts in particular areas. Each panelist will be asked to respond to a set of questions.

2:00–2:15 Joint Commission
Ana Pujols-McKee, M.D.
Chief Medical Officer, Joint Commission Enterprise
Executive Vice President of Healthcare Improvement,
The Joint Commission
   
2:15–2:30 Employer
John Neuberger
Director of Client Partnerships
Quad/Med, Quad Graphics
   
2:30–2:45 Centers for Medicare and Medicaid Services
Shari Ling, M.D.
Acting Deputy Chief Medical Officer
   
2:45–3:15 Discussion
   
3:15–3:45 Reflections on Lessons Learned
   
3:45 ADJOURN WORKSHOP
Suggested Citation:"Appendix B: Agenda." Institute of Medicine. 2012. How Can Health Care Organizations Become More Health Literate?: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/13402.
×

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Suggested Citation:"Appendix B: Agenda." Institute of Medicine. 2012. How Can Health Care Organizations Become More Health Literate?: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/13402.
×
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Suggested Citation:"Appendix B: Agenda." Institute of Medicine. 2012. How Can Health Care Organizations Become More Health Literate?: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/13402.
×
Page 98
Suggested Citation:"Appendix B: Agenda." Institute of Medicine. 2012. How Can Health Care Organizations Become More Health Literate?: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/13402.
×
Page 99
Suggested Citation:"Appendix B: Agenda." Institute of Medicine. 2012. How Can Health Care Organizations Become More Health Literate?: Workshop Summary. Washington, DC: The National Academies Press. doi: 10.17226/13402.
×
Page 100
Next: Appendix C: Speaker Biographical Sketches »
How Can Health Care Organizations Become More Health Literate?: Workshop Summary Get This Book
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Approximately 80 million adults in the United States have low health literacy - an individual's ability to obtain, process, and understand basic health information. Low health literacy creates difficulties in communicating with clinicians, poses barriers in managing chronic illness, lessens the likelihood of receiving preventive care, heightens the possibility of experiencing serious medication errors, increased risk of hospitalization, and results in poorer quality of life.

It is important for health care organizations to develop strategies that can improve their health literacy, yet organizations often find it difficult to determine exactly what it means to be health literate. How Can Health Care Organizations Become More Health Literate?: Workshop defines a health literate health care organization as "an organization that makes it easier for people to navigate, understand, and use information and services to take care of their health." In November 2011, the IOM Roundtable on Health Literacy held a workshop to discuss the growing recognition that health literacy depends not only on individual skills and abilities but also on the demands and complexities of the health care system. How Can Health Care Organizations Become More Health Literate?: Workshop summarizes the workshop.

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