Case Material Supporting Checklist Items
The cases presented here are more detailed descriptions of our institutions’ experiences implementing the 10 Checklist items, along with follow-up contact information for additional conversations.
Governance priority—visible and determined leadership by CEO and Board
CASE Leading Commitment to Value at Virginia Mason Health System
In order to better orient its leaders toward quality, Virginia Mason (VM) Health System leadership and the Board of Directors developed a new strategic plan that adopted the business case for quality as a key strategy with an unequivocal focus on the patient. Responsible governance is a foundational element of VM’s strategic plan. VM’s board, comprised of a wide range of community members, is ultimately responsible and accountable for the organization’s success.
Responsible governance means a Board that is committed to doing everything necessary to ensure a clinically superb, fiscally healthy, and innovative environment. At VM, this means that:
Virginia Mason received the inaugural Leapfrog Governance for Quality Award (an award given to one hospital or health system in the country annually) for the work its Board has done to mobilize the organization to improve the quality of patient care.
FOR MORE INFORMATION
Please contact: Lynne Chafetz, JD (firstname.lastname@example.org)