• Does the management support a culture of creativity, diversity, and entrepreneurship?
Answers to the following questions will be useful in the assessment of the quality of an organization’s scientific and technical work:
• Does the assessment include the quality of the staff, equipment, and facilities?
• Does the assessment include the nature of the research portfolio as to alignment with the mission and the balance in regard to basic, applied, and development work and short-, intermediate, and long-term research?
• Does the organization have a set of indicators that can serve as parameters when the time frame precludes immediate assessment? Does the organization benchmark itself against premier organizations?
• Who is the expected audience for the assessment?
• Is the review done by technical peers?
• What are the criteria for ensuring the credibility and validity of the assessment?
• What is the scope of the assessment? Does it include proposals for new work? Does it include assessment of completed work—internal review and authority to release a report, publications, patents, invited lectures, awards, and the like?
• Who designs and manages the assessment?
Addressing the following questions will be useful in the assessment of an organization’s relevance and impact:
• Does the organization have a process for identifying its stakeholders and customers?
• Does it have a regular process for reviewing its programs and plans with its stakeholders?
• Does the organization have a process for learning of its customers’ current and likely future needs and expectations for the organization?
• Does the organization have an explicit process for tracking the utilization of its results (e.g., is transition to the next R&D stage actively managed and measured)?
• Does it have a formal program for recording the history of its work from concept to final utility or impact?
• Does the organization have a program to conduct retrospective studies of its earlier work?