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39 WORKSHEET 1: COOP LEADER SELECTION The COOP team is led by an appointed COOP leader within the agency. Information on the current COOP leader is as follows. COOP Leader Selection Documentation Name Date appointed as COOP leader Full-time or part-time position? If part-time, state normal position held and percentage of time to be devoted to COOP activities Person to whom COOP leader reports Brief professional background details Normal contact details (work phone, email) Emergency contact (home, cell, pager numbers) Completed by: Name Date: Reviewed by: Name Date: WORKSHEETS
40 WORKSHEET 2: COOP TEAM MEMBERS The COOP team has overall responsibility for the development and maintenance of the COOP Plan. Members of the COOP team are currently as follows. COOP Team Members Name Job Title and Department within Agency Job Title and Department within Agency Job Title and Department within Agency Job Title and Department within Agency Job Title and Department within Agency Job Title and Department within Agency Date of Appointment Date of Appointment Date of Appointment Date of Appointment Date of Appointment Date of Appointment Individual responsibilities within the COOP team: Name Individual responsibilities within the COOP team: Name Individual responsibilities within the COOP team: Name Individual responsibilities within the COOP team: Name Individual responsibilities within the COOP team: Name Example: Sam Brooks Maintenance Manager 5/5/55 Individual responsibilities within the COOP team: Example: Security and equipment of alternate facility. Completed by: Name Date: Reviewed by: Name Date:
41 WORKSHEET 3: INITIAL COOP TEAM MEETING The initial meeting of the COOP team will be held on <PLACE>, <DATE>, <TIME> to discuss the following: Initial COOP Team Meeting Topics Topic Check Off COOP team organization Roles and responsibilities Project deliverables Project deadlines Reporting process Review and approval process Coordination with external response agencies Completed by: Name Date: Reviewed by: Name Date:
42 WORKSHEET 4: COOP TEAM MISSION STATEMENT Mission Statement This COOP team has been assigned by the [executive director/general manager] to direct development of a comprehensive continuity of operations capability for [insert name of transportation agency]. Because of the importance of this planning effort, members of this team have been assigned from all major [departments/divisions/units] within the agency. The team is responsible for preparing a Continuity of Operations (COOP) plan, as well as for overseeing the process required to implement, validate and maintain a continuity capability. Completed by: Name Date: Reviewed by: Name Date:
43 WORKSHEET 5: COOP TEAM OBJECTIVES AND DELIVERABLES To enable the COOP team to focus their efforts on the key issues, and to ensure that the work undertaken is relevant to the requirements of the project, the objectives and deliverables are clearly defined. The following list of objectives and deliverables has been approved by the senior management. Objectives of COOP Team Main objective of COOP team: Sub-objectives of COOP team: Deliverables of COOP team: Completed by: Name Date : Reviewed by: Name Date :
44 WORKSHEET 6: PROJECT MILESTONES Realistic and achievable project milestones have been established to enable progress to be tracked against an approved schedule. The following project milestones have been agreed to. Project Milestones Milestone Description Scheduled Date Completed by: Name Date: Reviewed by: Name Date:
45 WORKSHEET 7: PROJECT REPORTING REQUIREMENTS AND FREQUENCY The COOP leader issues a [weekly/monthly/quarterly] report to senior management. This report contains a brief executive summary, which is additionally distributed to the executive director/general manager and board members as appropriate. COOP Leader Distribution for COOP leaderâs monthly progress report is as follows. Name of Person Name or department/unit for which responsible Distribution for executive summary only: Name of Executive or Board Member Department represented within agency The contents of the report include: Activities accomplished during the previous month: Activities completed Outstanding issues encountered Means of resolving these issues Progress made against agreed milestones: Milestone description Scheduled date Progress made Likelihood of meeting scheduled date Completed by: Name Date: Reviewed by: Name Date:
46 WORKSHEET 8: COST PLANNING TEMPLATE Costs can be identified for the COOP plan. Descriptions should be sufficient to ensure that managers not involved with the project can understand the nature of the proposed expenditure. Cost Planning Template Description of Item (Include Purpose) Number of Units/ Hours Unit of Measure (e.g., Hour, Doz., Gal.) Cost Total Estimated Cost Additional Comments Completed by: Name Date: Reviewed by: Name Date:
47 WORKSHEET 9: REQUIRED DOCUMENTS AND INFORMATION The COOP team has prepared the following list of documents and information that are required to be shared with the COOP team. Where this includes documents containing sensitive information, care is taken to ensure that confidentiality is not compromised. Copies may be provided, rather than originals, and security will be maintained. Required Documents and Information Description of Document/Information Document Location Example: Copy of building lease. Office of Chief Financial Officer Completed by: Name Date: Reviewed by: Name Date:
WORKSHEET 10: CAPABILITIES SURVEY TEMPLATE Each potential disaster or emergency situation has been examined by the COOP team. The focus here is on the level of disruption that could arise from each type of event. Potential disasters resulting have been assessed as follows. Probability Rating (See Table Below) Impact Rating (See Table Below) Agency Capabilities to Manage Emergency Disruption Potential (See Table Below) PROBABILITY RATING IMPACT RATING OVERALL DISRUPTION POTENTIAL Score Level Score Level Score Level 5 Very High 5 Loss of Transportation System 5 Priority 4 High 4 Loss of Critical Systems 4 High 3 Medium 3 Loss of Non-Critical Systems 3 Medium 2 2 Minimal Loss 2 Low 1 Very Low 1 No Loss 1 Very Low Completed by: Name Date: Reviewed by: Name Date: Low Potential Emergency
49 WORKSHEET 11: AREAS OF RESPONSIBILITY Use the transportation/transit agencyâs mission statement, values, goals and objectives, the organization chart, and a brief review of agency operating procedures, rulebooks, and legal authorities, to identify the agencyâs areas of responsibility generally. Areas of Responsibility 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Example Maintenance of highway and/or track Number
50 WORKSHEET 12: FUNCTIONS PERFORMED BY AREAS OF RESPONSIBILITY Complete Worksheet 2 for each area of responsibility identified in Worksheet 1. List the functions performed and provide a brief description of the activities typically performed in the identified function. Area of Responsibility: Example Responsibility: Maintenance of highway/track Brief Description Essential? Y/N 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Example Visual inspection of track Personnel perform routine inspection of track weekly, walking 4 to 5 miles Yes Example Schedule litter pickup Maintenance crew reports litter issue for volunteer Adopt-A-Highway group attention or scheduled activity for crew No Number Functions Performed
51 WORKSHEET 13: CRITERIA FOR SELECTING ESSENTIAL FUNCTIONS Based on the review of emergency response plans, emergency operating procedures, and brainstorming sessions among COOP team members, transportation agency employees and supporting emergency responders, identify criteria for selecting essential functions. Criteria 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Example The function supports normal emergency response activities as planned by the local/regional emergency management agency. Number
52 WORKSHEET 14: ESSENTIAL FUNCTION QUESTIONNAIRE Essential Function Questionnaire Building on the results documented in Worksheet 12, the objective of this worksheet is to further evaluate essential agency functions and develop measures to minimize. If, at any point, the function is determined NOT to be essential, it is not necessary to complete the questionnaire for that function. Area of Responsibility: Function: Services this function provides: Other agency functions and other agencies that depend upon this function: (Use reverse side if additional space is needed) 1. The loss of this function would have the following effect on the agency: Catastrophic effect on the agency or some divisions Catastrophic effect on one division Moderate effect on the agency Moderate effect on some divisions Minor effect on the agency or some divisions 2. How long can this agency function continue without its usual operation of information systems and telecommunications support? Assume that loss of support occurs during your busiest, or peak, period. Check one only. Check Period of Time Check Period of Time Check Period of Time Hours Up to 3 days Up to 3 weeks Up to 1 day Up to 1 week Up to 4 weeks Up to 2 days Up to 2 weeks Other (specify) Indicate the peak time(s) of year and/or a peak day(s) of the week and/or peak time of the day, if any, for this function or its associated applications. (Month) Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec (Day) Sun Mon Tue Wed Thu Fri Sat (Hour) 11 10987654321 2322212019181716151413 12 (Military time) 24 3. Are there any other peak load or stress considerations?
53 4. Have you developed/established any backup procedures (manual or otherwise) to be employed to continue agency functions in the event that the associated applications are not available? Consider how much data you can afford to lose. Consider data and/or applications on hard drives, CD-ROMs, floppy drives, Zip drives, as well as paper data. If yes, how often have those procedures been tested? 5. The loss of this function would have the following legal ramifications due to regulatory statutes, contractual agreements, or law: (Specify the area of exposure) 6. The loss of this function would have the following negative impact on personnel in this agency: 7. The loss of this function would keep us from supplying the following services to the public and other entities: 8. Specify any other factors that are to be considered when evaluating the impact of the loss of the function: 9. Are there ANY other dependencies (partner, vendor, software, unique resources, etc.) not already identified above? 10. Does an analysis of the responses to the above questions indicate that this function is still to be considered âessentialâ to the agency? If yes, indicate below when such label is appropriate: Always: During the following period of the year: During the following time of the month: During the following time of the week: Other time period. Specify:
54 WORKSHEET 15: CRITICAL PROCESSES OR SERVICES, PERSONNEL, RECORDS, EQUIPMENT AND RESOURCES, AND SYSTEMS SUPPORTING EACH ESSENTIAL FUNCTION Complete a separate worksheet for each essential function. First, list critical activities or tasks that support that function in the left-hand column. Next, determine the personnel needed to perform that service (not specific names, but number and abilities can be considered), and in the last columns list all records, equipment and resources, and systems needed to make that essential function operable. In all categories, ask yourself a variety of questions about such things as vendor and partner agency agreements or relationships, software and supplies/equipment issues, workstation needs, vital records and documents required, and communications with agency personnel and system customers. Area of Responsibility: Example Responsibility: Highway Maintenance Essential Function: Example: Field verification of detour signage in place when a little used route is needed due to some emergency and emergency repair/placement/replacement. Example: Drive detour route ASAP to ascertain if signage in place is acceptable and clear. Team of 2 preferred. Map/drawing of sign placement that is in place or that should be put in place. Sign repair, replacement, or sign erection materials. (Be sure to consider if a vendor or partner maintains sign inventory that could be borrowed or purchased.) No special systems would be required beyond dependable field communications (radio, cell phone). Activity/Task Personnel Records Equipment and Resources Systems
55 WORKSHEET 16: MANAGEMENT, TECHNICAL, AND SUPPORTING PERSONNEL Complete a separate worksheet for each essential function. Complete this worksheet to identify, for each essential function, the senior management and technical positions (not persons by name) needed to lead the essential functions and the support positions necessary to carry it out. Assume for this exercise that you have access to all personnel at the time you need all personnel. Area of Responsibility: Essential Function: Senior Technical Positions/Roles Support Personnel Positions/Roles Number Required Senior Management Positions/Roles
56 WORKSHEET 17: PRIORITIZED LISTING OF ESSENTIAL FUNCTIONS Priority (First Day [FD] or First Week [FW] after disruption) Essential Functions
57 WORKSHEET 18: REQUIREMENTS FOR ALTERNATE WORK SITES To complete Worksheet 18, identify the requirements for the alternate work site by essential function. Requirements include personnel, special needs, power, communication, and space. Area of Responsibility: Essential Function: Example: Relocating a purchasing office from a central location to a field location, so that emergency purchasing can be accomplished Example: 3 Required for three PCs and one networked printer Land line telephone, modem access to the internet and remote accessibility to a Wide Area Network, along with access to shared servers, would handle communication. A space no less than 180 square feet, and include chairs and desk/table arrangements for three persons Number of Personnel Human Needs (special) Power Communication Space Requirements
58 WORKSHEET 19: ALTERNATE WORK SITE OPTIONS This worksheet serves several purposes. Not only will it help identify alternate work sites, it may also be used to track memoranda of understanding (MOU), leases, occupancy and cooperative agreements, and contracts with other entities for facility use. Area of Responsibility: Essential Function: Example: Acme Fire Hall MOU 5/5/55 $1200 Fire Hall has access to radio as well as land line phone; 450 square feet with access for persons with disability. Tables and chairs to seat 120. Facility Agreement Annual Cost Special NotesDate Executed
59 WORKSHEET 20: TRANSPORTATION, LODGING, AND FOOD Complete the table while identifying the personnel needed for each essential function, arrangements for their work time, keeping in mind that not all personnel will need to be present at all times. Area of Responsibility: Essential Function: Example: 10 5 at a time 30 meals/ day Van access for off- time errands Acme Catering on contract Offer MH/MR services as needed No. of Personnel Sleeping Food Transportation Vendor Agreements Support Services
60 WORKSHEET 21: SECURITY AND ACCESS Each essential function may need a different level of security (e.g., locks, locks and guards, secure perimeter fence and guards, etc.) and secure storage needs and availability information. List the alternate facility for each essential function (could be the same for several essential functions) and determine security needs for each. Area of Responsibility: Essential Function: Number of Personnel Security Details Example: Fire Hall, 555 Security Drive, Fifty- Five, PA 55555 Call 717-555-5555 25 at a time Two locked doors; fenced yard; no need for guard unless civil unrest or perceived threat is expected Lock down cage 15x50 feet fireproof, stores materials in advance, only keys at Acme Transit office, local police department â NO SECURE PARKING ON SITE. Secure Storage Needs and Availability Alternate Facility
61 WORKSHEET 22: TRANSPORTATION AGENCY ALTERNATE FACILITIES Alternate Facility Serves as a Replacement for This Primary Facility Street Address Contact Information Special Conditions or Circumstances
62 WORKSHEET 23: COOP PERSONNEL/TEAM ROSTER For each essential function, provide contact information for personnel who may support the function by serving on the executive team, advance team, operations team, and/or support team(s). All other personnel are automatically assigned to contingency team(s). Area of Responsibility: Essential Function: Office Phone: Home Phone: Cell Phone: Pager: Email: Home Address: Office Phone: Home Phone: Cell Phone: Pager: Email: Home Address: Office Phone: Home Phone: Cell Phone: Pager: Email: Home Address: Office Phone: Home Phone: Cell Phone: Pager: Email: Home Address: Office Phone: Home Phone: Cell Phone: Pager: Email: Home Address: Office Phone: Home Phone: Cell Phone: Pager: Email: Home Address: Name/Title Contact Information Team Assignment? Hours of Operation?
63 WORKSHEET 24: MATRIX FOR LISTING DELEGATION OF AUTHORITY In developing this list, the transportation agency can review its pre-delegated authorities for making policy determinations and decisions at headquarters, field levels, and other organizational locations, as appropriate. Triggering Conditions Example: Suspension of Regular Bus Service General Manager Physical absence AND inability to reach by pager and/or cell phone Position Title Holding Authority Type of Authority
64 WORKSHEET 25: DELEGATION OF AUTHORITY â RULES, PROCEDURES, AND LIMITATIONS Complete this worksheet for each position identified in the second column of Worksheet 24, Matrix for Listing Delegation of Authority. Indicate the position on the line below and then list any rules for the delegation that may exist, outline procedures for the delegation including notification of relevant staff of the transfer of power, and limitations on the duration, extent and scope of the delegation. Position Holding Authority: Rules Procedures Limitations If General Manager is physically absent from the facility AND canât be reached by pager or cell phone within 30 minutes Assistant GM is contacted for decision; In her absence, Operations Manager is contacted; In his absence, etc. No service schedule changes may be announced without prior consultation with emergency management agency, and subsequent to the change, normal media contacts
65 WORKSHEET 26: ORDERS OF SUCCESSION List orders of succession to key positions essential to the transportation agencyâs COOP plan. Based on previous experience, whenever possible, transportation agencies may choose to investigate options that enable key successors to be geographically dispersed, to ensure that succession to office can occur during any type of emergency. Example: Chief Executive Officer Chief Information Officer Absence of CEO and inability to contact CEO overall responsibility and direction Example: Chief Information Officer 1. Deputy CIO; 2. Chief tech Automatic succession if CIO is unavailable or filling CEO role Direction of IT support, telecommunications hardware/software issues Example: DOT Equipment Maintenance Director 1. Assistant Maintenance Director; 2. Lead Mechanic; 3. Lead maintenance repairman; 4. Nearest county maintenance chief As per mutual agreement with the bargaining unit, all overtime rules are suspended for the time that COOP plan is in effect. Successor should work with union steward when possible to make assignments. Person in position is charged with making all necessary repairs, directing repairs be made, and providing adequate staff to make repairs and adequate parts and/or tools to make repairs Officials (Title) Responsibilities Designated Successor(s) (Title) Limitations/ Conditions
66 WORKSHEET 27: VITAL RECORDS List vital records, regardless of media, essential to the continued functioning or reconstitution of an organization. Include consideration of securing as many records as possible off-site with regular backup or provision at alternate facility, or making data portable (i.e., memory sticks). Maintenance frequency refers to the schedule or timetable for checking and/or updating this vital record. Example: Lease for main facility Hard copy AND .pdf file No Finance, 3 floor bottom left drawer of file cabinet facing windows rd Annual Vital File, Record, or Database Forms of Record (electronic [including format], hard copy, etc.) Accessible at Alternate Facility? Available from original or alternate source? Stored in original facility at? Maintenance Frequency Central office has copy on file; Office of Comptroller
67 WORKSHEET 28: RESTORATION AND RECOVERY RESOURCES Identify all record recovery and restoration resources, contact information and services available below. Include evening, holiday, and emergency/alternate contact information, as well as contact information for regular business hours. Company Name Contact Name Address / Phone Services Example: Data Recovery Systems, Ltd. Main contact: Bill Jones Alternate contact: Mary Smith W: 12 South St., Fifty-Five, PA (555) 555-1212 Pager: 555-555-1111 Cell: 555-555-9999 On-call person carries the pager, Bill or Mary always has it. Copying of backup tapes for distribution to multiple alternate sites; Troubleshooting assistance in-person promised 2-hour response.
68 WORKSHEET 29: COMMUNICATIONS SYSTEMS SUPPORTING ESSENTIAL FUNCTIONS Complete a separate worksheet for each essential function. Review information already gathered on vital systems and equipment for clues on communication systems that support critical processes and services and in turn their associated essential functions. In this chart, list the current vendor and its contact information; the services the vendor is currently providing the agency; and any special emergency services the vendor has to offer. Essential Function: Voice Lines Fax Lines Data Lines Cellular Phones Pagers Email Internet Access Instant Messenger Services Personal Digital Assistants (PDAs) Radio Communication Systems Other Communication Mode Current Provider Services Provided Special Services Available Alternate Provider?
69 WORKSHEET 30: PREVENTIVE CONTROLS FOR COMMUNICATION SYSTEMS Complete a worksheet for each facility and indicate whether the facility is a primary or alternate work site. Identify all the optimal preventive controls for each communication system and then list the preventive controls currently in place for that mode of communication. Examples of preventive controls might be uninterruptible power supplies, generator back-up, water sensors, etc. Facility: Primary Alternate Optimal Preventive Controls Voice Lines Fax Lines Data Lines Cellular Phones Pagers Email Internet Access Instant Messenger Services Personal Digital Assistants (PDAs) Radio Systems Other Communication System Preventive Controls Currently In Place
70 WORKSHEET 31: ALTERNATIVE MODES OF COMMUNICATION Copy the information gathered in Worksheet 29, Communications Systems Supporting Essential Functions, into this table and identify alternative providers and/or modes of communication. Communications systems already in place can be named as alternative modes for other modes of communication. For example, radios could be an alternative mode of communication for voice lines. Voice Lines Fax Lines Data Lines Cellular Phones Pagers Email Internet Access Instant Messenger Services Personal Digital Assistants (PDAs) Radio Communication Systems Other Communication Mode Current Provider Alternate Provider Alternative Mode #1 Alternative Mode #2
71 WORKSHEET 32: PERSONNEL PREPAREDNESS List critical personnel preparedness elements and describe where they are addressed by the transportation agency (in procedures, SOPs, training, job aids, plans, etc.). You may want to include where the information and/or products are located under normal conditions. Element Example: Roster of Team Assignments Administrative procedure 55, Human Resources office, updated X/X/XXXX â copies in Alternate Facility Six, 555 Fire Hall, and on file with county emergency management agency Example: Pre-scripted messages for radio stations Administrative procedure 55, Community Relations office, updated X/X/XXXX â copies on file with county emergency management agency Where It Is Addressed (cite procedure, rule, checklist, etc.) Personnel Preparedness
72 WORKSHEET 33: COOP PLANNING CHECKLIST Transportation agencies may want to use the COOP planning checklist here to guide the COOP plan development process from the beginning, using the left-hand column to track actions and considerations, and/or using the right-hand column to list the page or pages within your plan that refer to that item. Item/Description OVERARCHING ITEMS Y N Plan objectives are clearly stated in the opening of the plan Y N Provisions for the protection of critical equipment, records, and other assets are included in the overall planning process Y N Provisions are included which maintain efforts to minimize human loss,damage and losses of resources Y N Considerations for an orderly response and recovery from any emergency are incorporated into the planning process CAPABILITIES SURVEY Y N Vulnerability to natural and human-caused emergencies is addressed IDENTIFYING ESSENTIAL FUNCTIONS Y N Essential functions required by law are identified Y N Essential functions that support public safety are identified Y N Essential functions that support emergency responders are identified Y N Essential functions that are required by contract are identified Y N Essential functions that are time specific are identified Y N Essential functions that are day-of-the-week specific are identified Y N Essential functions that are monthly/seasonally specific are identified Y N Essential functions are prioritized based on above criteria COOP PLAN DEVELOPMENT, REVIEW & APPROVAL/ SUPPORTING PROCEDURES Y N Decision making conditions are clearly outlined for activation Y N The plan can be activated during non-working hours Y N The plan can be activated if no person can access or use the facility Y N The plan can be activated if no person can access the surrounding area Y N Communication process in times of advance threat warning established Y N Communication process to notify all agency personnel is established Y N Communication process is coordinated for all impacted decision makers Y N Communication is coordinated with other agency offices/facilities Have I planned for? Page#(s) in our plan
73 Y N Communication is coordinated with external emergency personnel Y N Communication process is coordinated with key customers/users Y N Communication process is coordinated with suppliers/partners Y N Time-phased procedures facilitate response, relocation, restoration Y N Personnel are assigned to functions based on skills and knowledge Y N Authorities are identified which can and may be delegated Y N Positions to which the authorities are delegated are listed Y N The limitations of the delegations of authority are identified Y N Plans are made for succession to key leadership positions Y N Time or geographical limitations to succession are identified, addressed Y N Succession order is described by position or titles rather than by person Y N Orders of succession are revised and distributed as necessary Y N Alternate facilities and the resources available at each facility identified Y N Pre-positioning of assets and resources at alternate facilities considered COOP PLAN DEVELOPMENT, REVIEW & APPROVAL/ SUPPORTING PROCEDURES Y N Reliable support services, infrastructure at alternate facility identified Y N Alternate facilities will be available within 12 hours, up to 30 days Y N Physical security and access at alternate facility considered Y N Data/communications systems identified to support essential functions Y N Interoperable communications plans for internal and external use Y N Provisions for redundant communications are included in the COOP plan Y N Planning includes potential off-site storage of duplicate records Y N Regular and timely maintenance of alternate facility is scheduled Y N Plan ensures back-up for legal and financial records Y N Transportation, lodging, meals at alternate facility all addressed Y N Relocation of personnel, receiving plan at alternate site addressed Y N After-action review process identified for use after COOP activation Y N Staff roster for each essential function by position, with contact information Y N Reliable processes are in place to acquire additional resources to sustain operations for 30 days Y N Documentation of all supporting procedures and/or checklists Y N Procedures in place to notify customers, of new work location, phone numbers, re-route US mail, etc. Y N The COOP plan contains updated appendices with detailed
74 information on specific procedures, contact names, numbers always up to date Y N Provisions are included for the preparation and pre-positioning off-site ofdrive-away kits Y N Measures are included in the planning which address pay status, administrative leave, and layoffs Y N Information has been included which provide guidance to personnel on medical, special needs, and travel issues Y N The physical security of the primary facility during the COOP activation and operations has been addressed within the COOP plan or procedures TRAINING PERSONNEL, TESTING THE PLAN, KEEPING PLAN UP TO DATE Y N Training and orientation curriculum has been developed which creates awareness and enhances the skills of the agencyâs personnel Y N Training is developed which ensures that the key leadership are preparedto perform their emergency duties Y N Training plan addresses knowledge and skills sets Y N The COOP plan contains a comprehensive test, drill, and exerciseprogram Y N Provisions are included for periodic test of the alert and notificationprocedures Y N Periodic exercises of operational plans, alternate facilities, andinteroperable communications are incorporated into the COOP plan Y N Periodic validation and test are included for equipment at the alternatefacility in the COOP plan Y N A remedial action plan/process has been established which incorporateslessons from the test, training, and exercise program Y N Procedures are included which ensure that this plan will be maintained at a high level of readiness
