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23 [COTA and the Central Florida Regional Transportation Authority (LYNX)]. Abandoned bicycles were cited as a problem by several agencies including the Orange County (California) Trans- portation Authority (OCTA), LYNX, and Long Beach Tran- sit. Such abandoned bicycles may have been stolen and then abandoned or simply forgotten by bicyclists. Bicycles that are left on the bus bike racks take up space that could be used by other bicyclists and require the agency to deal with unclaimed bikes when they return to bus maintenance areas. Hundreds of bikes abandoned on OCTA buses are auctioned off each year. LYNX also has had problems with abandoned bicycles. It relocated its lost-and-found at the main bus ter- minal and removes abandoned bikes at the end of a single route loop. This freed rack space that normally would have FIGURE 13 Easy-to-use, one bar lock, front-mounted bike been full until buses returned to the maintenance facility at rack--Fort Smith Transit. the end of their run. The Long Beach Police Department assisted Long Beach Transit by picking up bikes that remained unclaimed for more than 30 days. For example, the RTD (Denver) spent time that was equiva- lent to 1.5 full-time employees per year on planning, cus- Some agencies have raised concerns that front-mounted tomer service, and marketing for all of its bicycle services (including, but not limited to, bicycle on bus). bike racks add length to the bus, making it more difficult to fit buses in the bus storage yard or garage and more difficult to Three transit agencies reported that the cost of bus bike maneuver around tight corners on downtown streets. Another racks, staff time, and/or monitoring the program was an problem cited by transit providers is that bicycles on the obstacle to providing more bike racks and better service for front-mounted racks can block headlights on smaller buses. bicyclists. One agency does not allow bicycles on its smaller buses at night because of this concern (TransLink, Greater Vancouver, British Columbia). SAFETY AND SECURITY There have been relatively few safety and security issues RESTRICTIONS AND RULES related to bicycle-on-bus programs. Most of the transit agen- cies reported no problems. A few agencies reported only Although bicycles are typically prohibited inside buses, minor problems with injuries to passengers, injuries to pedes- fewer restrictions have been placed on using bus bike racks. trians outside the bus, damage to property on or in the bus, or The only common rule is that bicycles must fit in the bike damage to property in the street. racks. Some agencies prohibit certain categories of bicycles, including recumbents, tandems, tricycles, unicycles, electric The most common minor problem cited by transit agen- bicycles, or bicycles with wheels less than 20 in. in diameter. cies was damage to bicycles that had been loaded on the bike Bicycles with crates or baskets are sometimes prohibited racks. Several agencies mentioned that in the early stages of because those objects can block the driver's view of the street. their program, bicycles occasionally fell off of the racks or were stolen from the racks while the bus was on its route. In A few agencies prohibit children from using bike-on-bus addition, there have been a few occasions where bicyclists racks, with minimum ages ranging from 9 to 16 years old. were injured while loading their bicycles, because the bus Others allow children if they are accompanied by an adult or driver started to move the bus without looking to see if there have parental permission. One agency mentioned that any was a bicyclist loading a bicycle on the rack. To address this person can use the service as long as they can load their bicy- problem, the agencies have trained bus drivers to watch the cle on the rack themselves. bicycles on the racks more closely and to make sure the bicy- clists load their bicycles properly. HARTline is the only agency that participated in this study that charges a fee to use their bicycle-on-bus service. It can be also difficult for bus drivers to discern if a bus Once bicyclists complete a training program on how to use bike rack is deployed. If an empty rack is left down, the driver the bus bicycle racks, they are eligible to purchase a bicy- may not realize that he or she has limited front clearance. cle-on-bus permit for $2.50. The same fee is required to Agencies have solved this problem by adding a deployment renew the permit each year (the training course is taken indicator light that tells the bus driver when the rack is down only once).