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Chapter 5 The Role of Partners or even codifying policies into tax laws. As used in this chapter, partners are those organizations that see a benefit from car-sharing and take actions to help it succeed. 5.2 Which Organizations are Involved? To obtain a better understanding of the role of partner organizations in the United States and Canada, a survey and literature search were conducted for this research study, with follow-up personal and phone interviews with 72 partner organizations. Survey Distribution and Response Announcements about the survey and how to access it on the internet were distributed by car-sharing organizations to their partners. Additional links to the survey were distributed via the World CarShare and Transportation Demand Management listserves, and through direct e-mails to individual contacts found through a web search. This information was supplemented by a literature review and the web search. Representatives of 49 partner organizations answered the survey.1 Respon- dents were located in all sectors of the United States; six were located in Canada. About 58% worked in a public agency, and, of those, most worked for a government organization. The remaining respondents represented a private or non-profit organization. Exhibit 5-1 lists the types of partner organization responding to the survey. Interviews Using the survey respondents as a base, site visits and telephone interviews were scheduled to gain more complete answers to the issues raised in the survey. Additional interviews were scheduled with people suggested by the base list of interviewees and by TCRP panel members and car-sharing industry representatives. One of the researchers made site visits to partner organizations in the cities of Seattle and San Francisco, and several in the Washington, DC vicinity. The visits added texture and depth to the research through observation of the car-sharing programs in the field. All other in- terviews were conducted by phone. A total of 72 interviews were held to encompass the breadth of partner organizations. This included interviews 1. Since many potential survey respondents were contacted directly by car-sharing operators, or via e-mail listserves, it is not possible to calculate a response rate. Therefore, the sample may not be representative of partner organizations as a whole. For these reasons, and due to the sample size, the survey results should not be interpreted as being statistically significant, even though in some cases numerical results are reported. Page September 2005 5-2