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11 Table 1 continued from p. 10 San Francisco Bay 93 833,762 8,965 Rail 540 115,227,684 Area Rapid Transit District (BART) Oakland, California OC Transpo 170.5 784,725 4,602 Bus 845 Ottawa, Ontario Rail 2 Paratransit 91 Total 938 Southeastern Penn- 832 3,300,407 3,967 Bus 1,172 183,574,756 sylvania Transporta- Rail 720 155,593,575 tion Authority (SEPTA) Paratransit 345 1,773,845 Philadelphia, Penn. Total 2,237 340,942,176 TriMet 574 1,466,540 2,555 Bus 532 64,114,973 Portland, Oregon Rail 85 6,875,263 Paratransit 272 7,847,149 Total 889 104,168,660 Utah Transit Author- 1,412 1,744,417 1,235 Bus 371 23,395,624 ity (UTA) Rail 64 16,182,145 Salt Lake City, Utah Paratransit 150 478,242 Total 585 40,056,011 Washington Metro- 692 1,305,693 1,887 Bus 1,285 135,484,298 politan Area Transit Rail 830 288,039,725 Authority (WMATA) Paratransit 452 1,712,709 Washington, District Total 2,567 425,236,560 of Columbia Sources: U.S. Census, National Transit Database, Canadian Urban Transit Association. Note: All data from 2008 except for the following agencies: Las Vegas Monorail Company (2007), Sun Tran (2007), Pullman Transit (2007), Riverbend Transit (2006/2008), BC Transit (2007), Miami-Dade Transit (2007). AGENCY POLICIES AGENCY OPERATIONS Many of the agencies surveyed have policies regarding Surveyed agencies operate rail only, buses only, or a combi- bringing large items on board buses and trains. The major- nation of services, as shown in Figure 3 (n = 42). ity of agencies (33 of 42, or 78%) have policies regarding wheelchairs on transit, followed by strollers (30 of 42, or 71%). Policies regarding bringing bicycles on vehicles are in place at only 13 of the agencies surveyed (31%). Although all of the agencies that offer paratransit service have policies in place regarding the transport of wheelchairs, and nearly all (29 of 36, or 91%) have policies regarding accommodation of mobility devices (including scooters and, FIGURE 3 Surveyed agencies by type of operation. in some cases, Segways), only one-third of the agencies have policies regarding luggage, carts, and parcels. Only nine agen- Bus Services cies (28%) have policies in place regarding the transport of strollers on paratransit, some of which allow for strollers and Of the 40 agencies surveyed that operate buses (including some of which prohibit them. These policies are discussed in those that operate buses in addition to rail), 39 (98%) offer subsequent chapters and a summary table that highlights ele- local, regular fixed-route bus service. A large group of those ments of all agency policies is included in Appendix C. surveyed (16 of 40, or 40%) offer express or commuter bus

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12 services. Of these 16 agencies, 14 (88%) are operated by fleet of vehicles. Many offer both low-floor and high-floor either medium- or large-sized agencies. Only a few offer bus buses. Only 11 of 39 agencies (28%) operated only one kind rapid transit (BRT) services in dedicated rights-of-way (six of vehicle. Overall, 35 of 39 responding agencies operate low- of 40, or 15%). floor buses (90%) and 33 operate high-floor buses (85%). Of 40 responding transit agencies, 32 (80%) operate para- Rail Services transit vehicles (Table 2). BART noted that agency staff "do not directly operate paratransit" but "do so through contrac- Sixteen agencies offer some sort of rail service. Although two tors." Similarly, MiamiDade and Metro Ride noted that agencies operate only rail, the other 14 also offer bus service. they have affiliated service. Although they do not operate paratransit directly, a couple of other agencies included para- It is generally difficult to make wide conclusions from transit vehicles in the information about their fleet. (and about) these data, other than acknowledging the great variety among the 16 rail-operating agencies. Nearly a third TABLE 2 of them (five of 16 agencies) offer more than one mode of DOES YOUR AGENCY OPERATE PARATRANSIT VEHICLES? rail. Additionally, a majority feature platform-level entry Yes 32 (80%) trains (80%). One-half of the agencies (eight of 16) operate 8 (20%) heavy rail service. The survey group includes one monorail No operator in Las Vegas, as well as one agency, Capital Metro n = 40. in Austin, that operates freight service in addition to start-up commuter rail. Table 3 summarizes the types of buses and Bus Features rail cars operated by surveyed agencies. With regard to regular bus service (regular, local bus service, commuter buses, and BRT), agencies generally have a diverse

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TABLE 3 TYPES OF BUSES AND RAIL CARS OPERATED BY SURVEYED AGENCIES Agency Name Types of Buses and Services Height of Vehicle Types of Rail Service Height of Vehicle Interior Floor Interior Floor Local Express/ BRT Paratransit Low-floor High- Commuter Heavy Light Streetcar, Platform- Low-floor High- bus commuter (dedicated (boarding) floor rail rail rail trolley level (boarding) floor service buses right-of- buses buses or other entry trains trains way) fixed rail trains service Small Brandon Transit Brandon, Manitoba Downeast Transportation, Inc. Ellsworth, Maine Greater Glens Falls Transit Glens Falls, New York Macatawa Area Express Transportation Authority (MAX) Holland, Michigan City of Las Cruces RoadRUNNER Transit Las Cruces, New Mexico Las Vegas Monorail Company Las Vegas, Nevada The T Lawrence, Kansas SunTran Ocala, Florida Ottumwa Transit Authority Ottumwa, Iowa Pullman Transit Pullman, Washington River Bend Transit Quad Cities, Iowa Marble Valley Regional Transit District (MVRTD) Rutland, Vermont City of Sioux Falls/Sioux Area Metro Sioux Falls, South Dakota Metro Ride Wausau, Wisconsin Subtotal Small 12 2 12 9 12 1 1 13 Table 3 continued on p. 14

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Table 3 continued from p. 13 Agency Name Types of Buses and Services Height of Vehicle Types of Rail Service Height of Vehicle Interior Floor 14 Interior Floor Local Express/ BRT Paratransit Low-floor High- Commuter Heavy Light Streetcar, Platform- Low-floor High- bus commuter (dedicated (boarding) floor rail rail rail trolley or level (boarding) floor service buses right-of- buses buses other fixed entry trains trains way) rail service trains Medium CyRide Ames, Iowa Eastern Contra Costa Transit Authority (Tri Delta) Antioch, California Valley Transit Appleton, Wisconsin Central Contra Costa Transit Authority (CCCTA) Concord, California VOTRAN Daytona Beach, Florida Lane Transit District Eugene, Oregon Lee County Transit Ft. Myers, Florida/Lee County BC Transit Kelowna, British Columbia Laketran Lake County, Ohio Metro Transit Madison, Wisconsin North County Transit District (NCTD) Oceanside, California Sarasota County Area Transit Sarasota, Florida Subtotal Medium 12 3 1 10 11 11 1 1 1 Table 3 continued on p. 15

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Table 3 continued from p. 14 Agency Name Types of Buses and Services Height of Vehicle Types of Rail Service Height of Vehicle Interior Floor Interior Floor Local Express/ BRT Paratransit Low-floor High- Commuter Heavy Light Streetcar, Platform- Low-floor High- bus commuter (dedicated (boarding) floor rail rail rail trolley or level entry (boarding) floor service buses right-of- buses buses other fixed trains trains trains way) rail service Large Metropolitan Atlanta Rapid Transit Authority (MARTA) Atlanta, Georgia Capital Metro Austin, Texas Chicago Transit Authority (CTA) Chicago, Illinois Community Transit Everett, Washington Public Transit Division (TheBus) Honolulu, Hawaii Metropolitan Transit Authority Harris County (METRO) Houston, Texas Miami-Dade Transit Miami, Florida Socit de transport de Montral (STM) Montreal, Quebec NJ TRANSIT Corporation Newark, New Jersey MTA New York City Transit New York, New York San Francisco Bay Area Rapid Transit (BART) Oakland, California OC Transpo Ottawa, Ontario Southeastern Pennsylvania Transportation Authority (SEPTA) Philadelphia, Penn. TriMet Portland, Oregon Utah Transit Authority (UTA) Salt Lake City, Utah Washington Metropolitan Area Transit Authority (WMATA) Washington, District of Columbia 15 Subtotal Large 15 11 5 13 15 10 5 8 7 2 12 3 5 Total 39 16 6 35 35 33 6 8 8 3 14 3 5