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54 administrator admits that "on the fixed routes people brought 10.No carry-on item can interfere with the safe operation lots of groceries, and they would tip over and roll into the aisle." of a transit vehicle (RoadRUNNER Transit Advisory The city's ADA coordinator then advised the transit operation Board 2005). that the same policies that apply to users of the paratransit sys- tem might apply to the general public on the fixed routes. As a result, the transit system worked with its Transit Advisory Board and recommended a detailed set of policy guidelines in 2005, which the city adopted. The RoadRUNNER Tran- sit Bag Limit Policy essentially measures the volume of items that people may bring aboard the system's buses. Riders are limited to eight plastic grocery bags or four paper bags. Four paper bags are equivalent to two suitcases, two duffel bags, or one large backpack. Other items are measured in terms of how they compare to the size of a standard paper grocery bag. The RoadRUNNER Transit Bag Limit Policy is as follows: 1. Transit customers will be limited to four paper gro- cery bags or two plastic grocery bags substituted for every paper bag (up to eight plastic grocery bags). FIGURE 50 A passenger with a daypack boards a 2. Single pre-bagged items that are designed to be carried RoadRUNNER bus. For carry-on purposes, a daypack is separately will be the equivalent of one paper grocery equivalent to one paper grocery bag (courtesy : J. Goldman, bag. (Examples of such pre-bagged items include bulk Nelson\Nygaard Associates). items such as food, pet food, and lawn care items.) The transit administrator said that the system has 3. A daypack, briefcase, or package no larger than a gro- received few complaints, mostly from fixed route riders. cery sack will be the equivalent of one paper grocery The agency had wanted to be "stricter and limit items to sack [see Figure 50]. laps or under seats initially." He said drivers enforce the policy uniformly and that disagreements or problems with 4. Single portable containers such as packages exceed- the policy are "few and far between." Although drivers ing the size of a paper grocery bag, suitcases, duffel may assist passengers with their belongings on paratransit, bags, and hiking backpacks and pet carriers will be fixed route drivers are instructed not to provide assistance the equivalent of two paper grocery bags (a maxi- with groceries, carts, and parcels. Small grocery carts are mum of two items). allowed but do not change the total bag limit, and they must be kept out of the aisle. 5. A single standard purse or handbag is not considered a "bag" under this policy. GENERAL LARGE ITEMS AND TRANSPORT AIDS 6. Passengers or their aides are responsible for handling (STROLLERS, BICYCLES, LUGGAGE, ETC.) ON their own carry-on items. If a passenger is unable to PARATRANSIT carry these items, it is recommended that the pas- senger travel with an aide. Dial-a-Ride only: If the General Policies/Expectations passenger requests, Dial-a-Ride drivers will assist in loading and unloading packages between the bus and Agencies that operate paratransit were surveyed about all of the curb only. For the safety of our drivers, they will their policies regarding the accommodation of large items, not be required to lift any item over 20 pounds. including bicycles and strollers. Two small agencies noted that their policies for large items and transport aids on para- 7. No carry-on item can create a health or safety risk for transit vehicles are identical to those for fixed route buses; other riders. and one noted that it does not have a "written policy for para- transit vehicles." Others, however, have specific regulations 8. Carry-on items cannot be placed in the aisles of the and limitations for their paratransit services. Although the vehicles. survey did not pose questions about specific paratransit vehi- cles or equipment, it is important to note that agency policies 9. No carry-on item can take up seating space if needed may be different owing to the size and capacity of paratransit by another passenger for seating. vehicles (e.g., vans vs. small buses).