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CHAPTER TWO
CHARACTERISTICS OF SURVEYED TRANSIT AGENCIES
To sort characteristics, trends, and similarities, and differ- ridership numbers. Figure 1 shows the number of surveyed
ences efficiently and meaningfully among the 42 transit agencies by size category (n = 42).
agencies that responded to survey questions, the respondent
agencies are categorized by total relevant fleet size (buses,
rail vehicles, and paratransit/demand-response vehicles):
· Small agencies operate up to 50 vehicles at peak
operation;
· Medium agencies operate between 51 and 250 vehicles
at operation; and
· Large agencies operate more than 250 vehicles at peak
operation.
FIGURE 1 Surveyed agencies by size.
The surveyed agencies were chosen to cover a wide spec-
trum of services and practices, because small, medium, and Among the surveyed agencies for which data were avail-
large agencies have intrinsic differences in operational and able, service area ranged from 15 to 3,350 square miles;
management practice. Despite the moderate sample size, the service area population from 45,500 to 17.8 million people;
agencies represent a broad range of characteristics that are and annual ridership from roughly 294,000 to 3.36 billion in
not necessarily defined by total fleet size: bus, rail, and para- the years 2007 and 2008. Eighty percent of agencies provide
transit vehicles of different types, sizes, and configurations; paratransit services (n = 40). Table 1 shows characteristics of
a mix of small and large urban and rural service areas with transit agencies completing the survey, and Figure 2 shows
different population densities; and significantly different the locations of these agencies.
FIGURE 2 Surveyed transit agencies by location.
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TABLE 1
CHARACTERISTICS OF SURVEYED TRANSIT AGENCIES
Agency Has Policies Regarding Agency Has Policies
Transport on Regular Buses Regarding Transport
and Trains on Paratransit Vehicles
Service Area Statistics
Wheelchairs
Wheelchairs
Large Items
Luggage
Luggage
Segway/
Segway/
Strollers
Strollers
Bicycles
Bicycles
Scooter
Scooter
Other
Density Annual
Agency/Respondent Square (pop/sq Vehicles in Unlinked
Information Miles Population mi) Service Trips
Small
Brandon Transit 30.9 49,000 1,586 Bus 12 · · · · · · · ·
Brandon, Manitoba Paratransit 3
Total 15
Downeast Transporta- 1,588 51,791 33 Bus 48 479,112 · N/A
tion, Inc.
Ellsworth, Maine
Greater Glens Falls 46 59,743 1,299 Bus 5 336,198 · · · · · · · ·
Transit
Paratransit 1 3,104
Glens Falls, New York
Total 6 339,302
Macatawa Area Express 42 69,764 1,661 Bus 7 185,964 · · · · · · ·
Transportation Author-
Paratransit 14 107,834
ity (MAX)
Holland, Michigan Total 21 293,798
City of Las Cruces 55 90,590 1,647 Bus 11 671,727 · · · · · ·
RoadRUNNER Transit
Paratransit 12 58,029
Las Cruces, New
Mexico Total 23 729,756
Las Vegas Monorail 280 1,785,303 6,376 Rail 32 9,329,974 · N/A
Company
Las Vegas, Nevada
The T 30 90,000 3,000 Bus 10 387,938 · · · · · ·
Lawrence, Kansas Paratransit 11 49,733
Total 21 437,671
SunTran 55 89,638 1,630 Bus 6 327,623 · · · · ·
Ocala, Florida Paratransit 2 76,769
Total 8 341,902
Ottumwa Transit 16.5 24,998 1,515 Bus 9 · · · · · ·
Authority
Paratransit 49
Ottumwa, Iowa
Total 58 342,841
Pullman Transit 9 26,860 2,984 Bus 18 1,236,930 · · · ·
Pullman, Washington Paratransit 5 19,434
Total 23 1,256,364
River Bend Transit 2,157 274,116 127 Paratransit 70 220,000 · · ·
Quad Cities, Iowa
Marble Valley Regional Bus 27 · · · · · · · · ·
Transit District
Paratransit 21
(MVRTD)
Rutland, Vermont Total 48 830,000
City of Sioux Falls/ 68 144,000 2,118 Bus 28 905,780 · · · · ·
Sioux Area Metro
Paratransit 22 120,434
Sioux Falls, South
Dakota Total 50 1,026,214
Metro Ride 27 45,513 1,686 Bus 22 851,895 · · · · ·
Wausau, Wisconsin Paratransit 28 32,794
Total 50 884,689
Table 1 continued on p. 9
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Table 1 continued from p. 8
Agency Has Policies
Agency Has Policies
Regarding Transport
Regarding Transport on
on Paratransit
Regular Buses and Trains
Vehicles
Service Area Statistics
Segway/Scooter
Segway/Scooter
Wheelchairs
Wheelchairs
Large Items
Luggage
Luggage
Strollers
Strollers
Bicycles
Bicycles
Other
Density Annual
Agency/Respondent Square (pop/sq Vehicles in Unlinked
Information Miles Population mi) Service Trips
Medium
CyRide 15 50,276 3,352 Bus 53 4,635,634 · · N/A
Ames, Iowa Paratransit 3 10,920
Total 56 4,646,554
Eastern Contra Costa 225 270,000 1,200 Bus 57 2,671,505 · · · · · · ·
Transit Authority (Tri
Paratransit 19 112,564
Delta)
Antioch, California Total 76 2,730,069
Valley Transit 1,399 252,477 180 Bus 24 1060854 ·
Appleton, Wisconsin Paratransit 58 163,124
Total 82 1,223,978
Central Contra Costa 149 500,000 3,356 Bus 106 4,397,978 · · · · · ·
Transit Authority
Paratransit 51 166,887
(CCCTA)
Concord, California Total 157 4,564,865
VOTRAN 1,207 468,670 388 Bus 46 3,318,580 · · · · · ·
Daytona Beach, Paratransit 60 272,458
Florida
Total 106 3,591,038
Lane Transit District 241 272,272 1,130 Bus 96 11,407,709 · · · · · N/A
Eugene, Oregon Paratransit 36 155,440
Total 132 11,563,149
Lee County Transit 121 451,153 3,729 Bus 49 3,058,843 · · · · · ·
Ft. Myers, Florida/ Paratransit 41 129,168
Lee County
Total 90 3,188,011
BC Transit 81.7 120,700 1,477 Bus 49 · · · · · · · · ·
Kelowna, British Paratransit 19
Columbia
Total 68
Laketran 295 227,511 771 Bus 24 647,260 · · · · · ·
Lake County, Ohio Paratransit 71 338,207
Total 95 985,467
Metro Transit 72 245,181 3,405 Bus 168 13,433,149 · · · · · · · ·
Madison, Wisconsin Paratransit 77 286,037
Total 245 13,719,186
North County Transit 403 842,000 2,089 Bus 138 9,744,558 · · · · · ·
District (NCTD)
Rail 30 2,403,975
Oceanside, California
Paratransit 39 188,979
Total 207 12,337,512
Sarasota County Area 213 398,854 1,873 Bus 44 2,300,820 · · · · · · · ·
Transit
Paratransit 63 241,843
Sarasota, Florida
Total 107 2,542,663
Table 1 continued on p. 10
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Table 1 continued from p. 9
Agency Has
Agency Has Policies
Policies Regarding
Regarding Transport on
Transport on
Regular Buses and Trains
Paratransit Vehicles
Service Area Statistics
Segway/Scooter
Segway/Scooter
Wheelchairs
Wheelchairs
Large Items
Luggage
Luggage
Strollers
Strollers
Bicycles
Bicycles
Other
Density Annual
Agency/Respondent Square (pop/sq Unlinked
Information Miles Population mi) Vehicles in Service Trips
Large
Metropolitan Atlanta 498 1,574,600 3,162 Bus 504 67,519,392 · · · · · · · ·
Rapid Transit
Rail 188 82,984,033
Authority (MARTA)
Atlanta, Georgia Paratransit 118 409,563
Total 810 150,912,988
Capital Metro 568 1,170,276 2,060 Bus 347 36,339,090 · · · · · · · ·
Austin, Texas Rail N/A - N/A - began
began 3/10 3/10
Paratransit 384 714,563
Total 731 37,053,653
Chicago Transit 327 3,763,791 11,510 Bus 1,843 328,199,214 · · · ·
Authority (CTA)
Rail 1,016 198,137,245
Chicago, Illinois
Total 2,859 526,336,459
Community Transit 281 723,381 2,574 Bus 230 10,849,358 · · · · · ·
Everett, Washington Paratransit 49 214,568
Total 279 11,063,926
Public Transit Divi- 227 909,863 4,008 Bus 439 69,759,895 · · · · · · · · · ·
sion (TheBus)
Paratransit 205 833,835
Honolulu, Hawaii
Total 644 70,593,730
Metropolitan Transit 1,285 2,796,994 2,177 Bus 1,027 84,594,867 · ·
Authority Harris
Rail 17 11,800,912
County (METRO)
Houston, Texas Paratransit 376 1,418,647
Total 1,420 97,814,426
Miami-Dade Transit 306 2,402,208 7,850 Bus 825 83,458,376 · · · · N/A
Miami, Florida Rail 118 26,127,465
Paratransit 302 1,678,018
Total 1,245 111,263,859
Société de transport 193.2 1,877,693 9,719 Bus 1,288 · · · · · ·
de Montréal (STM)
Rail 648
Montreal, Quebec
Paratransit 67
Total 2,003
NJ TRANSIT 3,353 17,799,861 5,309 Bus 2,141 169,281,953 · · · · · ·
Corporation
Rail 1,020 105,839,656
Newark, New Jersey
Paratransit 434 1,278,925
Total 3,595 276,400,534
MTA New York City 321 8,008,278 24,948 Bus 3,933 902,640,956 · · · · · · · ·
Transit
Rail 5,288 2,428,308,510
New York, New
York Paratransit 1,843 5,437,639
Total 11,064 3,336,387,105
Table 1 continued on p. 11