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Poe, Christopher M, Smiley, Alison, Frankel, Matthew J, Esch, Tom, Higgins, Laura L, Smahel, Thomas, Theiss, LuAnn, Chrysler, Susan T, Harding, James R, Elizer, Marshall, Alderman, Jim, Beatty, Curtis, Pangburn, James A, Berger, Craig, Transportation Research Board. "6.2 Considering Terminal Users in Design (Human Factors)." ACRP Report 52: Wayfinding and Signing Guidelines for Airport Terminals and Landside. Washington, DC: The National Academies Press, 2011.

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