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Introduction 3 The goal of that document was to be used as a guide in helping to create uniform national air transportation standards in airport signing and graphics. The previous guideline also aimed to heighten the reader's awareness of the complexity of factors that go into the planning, design, and development of a successful signing and graphics program. While the ACRP Project 07-06 provides the current best practices for the aviation industry, the previous guideline still contains valid information and can continue to serve as a valuable tool. Further acknowledgments related to this manual may be found in the Appendix, pages A1.1 and A1.2 of the Guidelines for Airport Signing and Graphics. 1.3 Purpose of the Guidelines For the most part, the wayfinding experience in an airport environment is a self-guided jour- ney. Airport environments can create some very complex navigational challenges. Therefore, the role of a well-planned wayfinding system is quite extensive. The objective of ACRP Project 07-06 is to develop a guideline for airport operators contain- ing up-to-date wayfinding and signing guidelines for the airport terminal and landside. The pur- pose of the guideline is to facilitate the safe and efficient movement of passengers within each airport and from one airport to another through the uniform application of wayfinding best practices and common design criteria. The guideline addresses the following areas: On-airport roadways/off-airport access roads; Parking; Curbside/ground transportation; and Terminal, including concourses/gates, ticketing/check-in, security checkpoints, federal inspection services, baggage claim. These guidelines also include a systematic process for evaluating an airport that will ultimately yield improvements in the passenger wayfinding experience by understanding the sometimes elusive factor of `why' passengers get lost. By taking time to understand the `why,' an airport will be able to develop their own wayfinding strategy that works to meet their specific needs. 1.4 Organization of the Guidelines (How to Use) The guideline's organization is focused on the four primary areas of the airport as stated within the project's objectives--Roadway, Parking, Curbside and Terminal. This organization allows an airport to isolate sections of the new handbook (e.g., Terminal) and be able to adequately find the guidelines and standards for that need without searching the whole document. In addition to the sign components related to general guidelines, the guideline includes case studies from large, medium and small airports that illustrate the best aviation wayfinding prin- ciples and practices that can be adapted and applied as they relate to the end user's needs. Chapter 2 is an overview of the signing and wayfinding process that begins with the wayfind- ing analysis, followed by how to develop a wayfinding strategy. Chapters 3, 4, 5, and 6 contain signing and wayfinding guidelines specific to roadway, parking, curbside/ground transportation, and the terminal. Each of these chapters shares common information such as design elements and accessibility. To avoid being unnecessarily redundant the specific details associated with design elements and accessibility are concentrated into Chapter 6--Terminal. Chapter 7 focuses on technology and communications. Chapter 8 lists applicable codes.