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OCR for page 77
CHAPTER 5
Curbside and Ground
Transportation
Although signing cannot overcome physical limitations and geometric difficulties, signing at
and along the terminal curbside can boost the efficiency and safety of the space. The terminal
curbside and ground transportation areas can be some of the most diverse and complex areas at
an airport. Airports need to examine identification, regulatory, and information signing as a
whole and consider the philosophy that less signing may be more useful to patrons at the curb-
side where so much activity is already taking place.
This chapter describes signing suggestions for the curbside/ground transportation areas while
maintaining an overall design cohesion across the entire airport. The signing discussed is all exte-
rior directions, identification, and informational signs for public use at the following locations:
· Curbside (Departures and Arrivals)
· Ground Transportation Curbsides
5.1 Planning for Curbside Signing
A comprehensive signing program for terminal curbside areas begins the moment a person
approaches terminal and continues past the terminal area. The primary objective of the curb-
side/ground transportation sign system is to direct the flow of vehicles and pedestrian traffic to
and from the curbsides. To provide an overview of the elements to consider when planning curb-
side and ground transportation signing, Figure 5.1 presents a checklist to consider when plan-
ning curbside and ground transportation signing.
5.2 Considering Curbside Users in Design
(Human Factors)
There are two primary factors that impact curbside operations:
· The number and types of users, e.g., vehicle types, and
· The dwell times associated with each of these groups34.
Figure 5.2 lists the typical users and associated vehicle types found along the terminal curbside.
How the space along the curbside is used is highly dependent on the configuration of the ter-
minal access roadways. Depending if arriving and departing activities are separated laterally or
vertically, the amount of signing and placement of signs may be handled differently. Figure 5.3
provides an example of how public and ground transportation services are physically separated
by islands for pedestrian safety and distinction of various activity areas.
77
OCR for page 78
78 Wayfinding and Signing Guidelines for Airport Terminals and Landside
Area Items
Departures Drop-off- Terminal identification
Check-In (Vehicular) Distinction of commercial lanes for public traffic and lanes for ground
transportation traffic
Identification of "drop-off" lanes and "through traffic" lanes
Airline identification
No stopping/standing areas
Re-circulating directions to parking, other terminals, and airport exit
Traffic control
Departures Drop- Terminal verification
off/Check-In Airline identification
(Pedestrian) Door number/identification
Informational signs
No smoking
Security requirements
Emergency call boxes/telephones
Crosswalks
Arrivals Pick-up Terminal identification
(Vehicular) Distinction of commercial lanes for public traffic and lanes for ground
transportation traffic
Identification of "pick-up" lanes and "through traffic" lanes
Accessible passenger loading zones
Exit door/zone identification
No stopping/standing areas
Re-circulating directions to parking, other terminals, and airport exit
Traffic control
Arrivals Pick-up Terminal verification
(Pedestrian) Door number/identification
Distinction of lanes/zones for public pick-up and commercial lanes/zones for
ground transportation
Informational signs
No smoking
Security requirements
Emergency call boxes/telephones
Crosswalks
Ground Transportation Distinction of lanes for public traffic and lanes for ground transportation traffic
Identification of "pick-up" lanes and "through traffic" lanes
Identification of zones for various vehicle types:
· Taxis
· Rental Car Shuttles
· Hotel Shuttles
· Limos/Towncars
· Parking Shuttles
· Other service vehicles
Exit door/zone identification
No stopping/standing areas
Crosswalks
Figure 5.1. Curbside signage checklist.
User Groups Vehicle Types
Private Vehicle Operations Passenger cars, trucks, and SUVs
Taxicab Operations Passenger cars and minivans
Scheduled Services Buses and vans
Non-scheduled Limo and Charter Buses, limousines, town cars
Bus Operations
Courtesy Vehicle Buses and vans associated with
Operations/Shuttles hotels, parking facilities, rental cars,
etc.
Commercial Operations Armored vehicles, local delivery
trucks
Emergency/Enforcement Police cars, ambulances, fire
Operations trucks
Figure 5.2. Curbside users and associated vehicle types.