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NCHRP Report 694: Evaluation and Performance Measurement of Congestion Pricing Projects (2012)
National Cooperative Highway Research Program (NCHRP)

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Perez, Benjamin G, Stamm, Heidi, Giordano, Reno, Transportation Research Board. "Summary." NCHRP Report 694: Evaluation and Performance Measurement of Congestion Pricing Projects. Washington, DC: The National Academies Press, 2012.

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Front Matter (R1-R8)
Summary (1-2)
1.1 Why These Guidelines? (3-4)
1.2 Types of Congestion Pricing (5-6)
1.3 Context for Congestion Pricing Projects and Their Evaluation (7-11)
2.1 Compiling the Guidelines (12-14)
2.2 State of the Practice and Beyond (15-17)
3.1 Initiating Performance Measurement Programs (18-24)
3.2 Performance Measurement for Variably Priced Managed Lanes (25-39)
3.3 Performance Measurement for Toll Facilities with Variable Pricing (40-50)
3.4 Performance Measurement for Cordon and Area Pricing Projects (51-65)
4.1 Advantages and Drawbacks of Including Performance Measures in the Public Outreach Process and How Existing Facility Characteristics Shape a Future Facility Vision (66-69)
4.2 Market Research - Preparing for the Congestion Pricing Conversation (70-72)
4.3 Constituency Building through Public Education and Outreach (73-80)
5.1 Providing a Framework to Approach Performance Measurement for Congestion Pricing Projects (81-82)
5.2 Outreach and Communication - Day-of-Opening and Beyond (83-84)
Abbreviations, Acronyms, and Initialisms (85-86)
Key Terms (87-88)
Appendix A - Congestion Pricing Case Studies (89-89)
Introduction (90-92)
1. Colorado Department of Transportation I-25 Express Lanes (93-97)
2. Florida Department of Transportation 95 Express (98-104)
3. Harris County Toll Road Authority Katy Managed Lanes (105-109)
4. Minnesota Department of Transportation MnPASS Lanes (110-115)
5. Orange County Transportation Authority 91 Express Lanes (116-121)
6. San Diego Association of Governments I-15 Express Lanes (122-126)
7. Washington State Department of Transportation SR 167 HOT Lanes (127-133)
8. Ontario Ministry of Transportation Highway 407 Express Toll Route (134-137)
9. The Port Authority of New York and New Jersey Congestion Pricing Program (138-143)
10. Central London Congestion Charging (144-149)
11. Singapore Electronic Road Pricing (150-153)
12. Stockholm Congestion Tax (154-157)
Abbreviations used without definitions in TRB publications (158-158)