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OCR for page 70
70Elimination or Reduction of Baggage Recheck for Arriving International Passengers to determine the costs associated with the introduction of a new process/system (e.g., staff training, resources, conveyors, induction points). Benefits: CBP could evaluate the historical--and future--benefit of having connecting pas- senger baggage present in the FIS area for both onward domestic and international flights. Airports and airlines need to review the incremental costs in relation to the benefit that would be gained through a reduced baggage recheck. Cooperation: A collaborative effort between all stakeholders involved is important to deter- mine local operating procedures for a successful reduction in baggage recheck, or to outline the necessary steps for a future reduction. Implementation: An effective, efficient, and consistent set of actions is required to ensure that all parties uphold their responsibilities as outlined in the established procedures. Where pos- sible, airports and/or airlines should introduce pilot projects that provide CBP with the oppor- tunity to evaluate alternative procedures in a controlled environment. A long-term solution will be viable only if CBP can continue to effectively manage the international arrivals process and the airports/airlines realize a net benefit. The key element that has been evident throughout the course of the study is that all stakehold- ers (i.e., CBP, airports, airlines, and TSA) are willing to work together to design a better system for themselves as well as the traveling public. To advance the discussions further, a pilot initiative could be considered: 1. Design a concept. Airports and/or airlines need to identify alternative solutions that would satisfy their operational needs within a cost structure that provides a net benefit. 2. Incorporate CBP early in the process. Too often, the government is presented with a final- ized concept that does not provide any opportunity for discussion or input (or is at least perceived as such). At such a point, the government may be forced to provide a yes/no answer without the airport/airlines having the opportunity to make minor modifications that could secure government support. 3. Define a path forward. Once a concept of operations has been agreed to by all parties, a schedule for implementation should be agreed to that ensures the pilot initiative is intro- duced in a timely manner. 4. Evaluate the pilot initiative. Upon implementation, it will be important to monitor key performance and operational statistics to properly evaluate the successful, and unsuccessful, elements. This will enable all stakeholders to properly assess the merit of a longer-term solu- tion or to adapt the existing initiative to realize greater benefits. Potential Additional Actions To fully implement the ideas contained within this report, the study team further concludes the need for several key activities: Pilot projects: Joint pilot projects between TSA, CBP, airlines, and airports are needed to provide a proof-of-concept for the findings on international-to-domestic baggage recheck elimination. Standard operating procedures: Development of national guidelines around baggage recheck elimination will assist in consistency of processes from site to site. Facility guideline changes: Design documents for CBP and TSA may need to be introduced to assist airport designers and planners in implementing baggage recheck elimination.