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Appendix A
Airport Sustainability Practices Survey
INTRODUCTION
Objective
This survey has been developed on behalf of the Transportation Research Board (TRB). TRB is a division of the United States National
Research Council, which serves as an independent adviser to the federal government and others on scientific and technical questions of
national importance. This survey is part of oa research project conducted by TRB into airport sustainability practices.
The objective of this survey is to collect information on sustainability practices implemented at a variety of US and international airports.
In helping the aviation industry work towards developing a framework for sustainability, TRB has identified a number of information gaps.
The purpose of this survey is to help TRB develop a better understanding of the issues that affect the sustainability performance of airports
and identify barriers to the achievement of sustainable airport practices.
Survey Results
Airport Sustainability Practices Survey
The results of the survey will be collated and developed into a research report outlining response rates, performance levels and highlighted
examples of best practice airport sustainability initiatives.
Access to Research Report
All of the survey respondents will receive a copy of the research report once the project is complete.
Confidentiality
All answers provided by survey respondents will be treated as confidential. The name of participating airports and specific respondants will
not be disclosed in the research report.
Sustainability Practices
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`Sustainability practices' is a broad term that encompasses a large number, and wide variety, of practices currently implemented at airports.
For the purposes of this study, `sustainability practices' have been defined as those airport practices or initiatives which have been
implemented for the purpose of supporting one or more of the following components of sustainable development:
1. Protection of the environment, including conservation of natural resources;
2. Social progress that recognizes the needs of all stakeholders;
3. Maintenance of high and stable levels of economic growth and employment.
The three components of sustainable development listed above are often referred to as the environmental, social and economic `triple-
bottom line'.
In recent years, there has been a dramatic increase in interest in the concept of `sustainability' and adoption of the triple-bottom line
approach by businesses and organizations worldwide. The aviation industry is now also beginning to recognize the importance of
sustainability to its operations and has begun implementing initiatives to improve its triple-bottom line.
Survey Content
The survey has been organized into 5 sections as follows:
1. General Information
2. Organizational Governance
3. Existing Sustainability Initiatives
3.1. ENVIRONMENTAL Sustainability
· Managing Environmental Sustainability
· Implementation of Environmental Sustainability Initiatives
3.2. ECONOMIC Sustainability
· Managing Economic Sustainability
· Implementation of Economic Sustainability Initiatives
3.3. SOCIAL Sustainability
· Managing Social Sustainability
· Implementation of Social Sustainability Initiatives
4. Other Initiatives and Barriers
5. Future Sustainability Priorities
Completing the Survey
Survey Duration
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The survey should take approximately 30 minutes-1 hour to complete. This may vary with the amount of information provided by the
respondent on their airports sustainability initiatives.
Survey Respondent
Ideally, the survey should be completed by the person who is responsible for implementing sustainability initiatives for the airport. If no such
person exists, the survey should be completed by the most appropriate person who is able to provide information on the topics addressed by
the survey.
User ID and Password
Each respondent has been provided with a unique User ID and Password to access the survey. This ensures that the respondent
has specific access to the survey they are completing. The User ID and Password can be passed on if necessary to allow others access to
the same survey.
Entering and Re-entering the Survey
If respondents are unable to complete the survey in one sitting, they can exit the survey by simply closing the browser window. This will save
the responses. Respondents can then re-enter the survey at a later time using the User ID and Password and a browser window will open at
to the point where the last question was completed ready to continue the survey.
Viewing Survey Responses
Respondents can select the "Previous Page" and "Next Page" buttons at the bottom of each page to navigate to previous or future
responses. Please note - once the "Submit Survey" button on the final page has been clicked, respondents will be unable to view responses,
return to the survey or submit a second survey.
Progress Bar
A progress bar is displayed beside the "Next Page" and "Previous Page" buttons at the bottom of each page. This bar will show
the percentage of the survey which is complete as respondents progress through the survey.
Performance Scale
In order to make the response process simple and timely, a "self assessment" approach has been adopted for the majority of questions in
this survey. This allows the respondent to choose a pre-determined performance level for their airport.
Management Performance Scale
In order to determine each airport's performance level for the three triple bottom line issues of environmental, social and economic
sustainability, the respondent can select from five criteria on a management performance scale. This scale describes varying degrees
of management for sustainability issues as follows:
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This scale will be displayed throughout the survey for the respondent to refer to when completing their responses. It is also recommended to
print a hardcopy of this scale now for reference. Simply right click anywhere on this page and select "Print".
Implementation Performance Scale
In order to gather information on specific airport sustainability initiatives, a series of sub-topics have been developed under the three areas
of environmental, social and economic sustainability. For example "water" is a sub-topic in the environmental sustainability section
and "stakeholder relationships" is a sub-topic in the social sustainability section.
The respondent will be provided with an implementation performance scale in a matrix question. This allows the respondant to select which
level of implementation their airport has acheived for each of the sub-topics. The implementation performance levels are as follows:
· Not Applicable: The sub-topic does not apply to the respondents particular airport.
· Planned: No sustainability initiatives in place for the sub-topic at present, however there are plans for initiatives to be implemented in the
future.
· In Place: There are initiatives being actively implemented and managed for the sub-topic.
No Implementation: If the airport is not addressing the sub-topic, we request that none of the implementation levels be ticked or marked.
Capturing Best Practice
A key objective of the research project is to capture examples of airport sustainability best practice initiatives. Following the implementation
scale for each sub-topic, the respondent is provided with a text box to document those "In Place" sustainability initiatives of which their airport
is particularly proud.
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Please provide detail for each initiative on a separate line within the text box and ensure that the initiatives are specifically related to the sub-
topic being addressed. While upfront text is preferred, additional web links or details on where to find resources will also be accepted (such
as links to reports published by your airport).
3%
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1. GENERAL INFORMATION
1.1 Respondent Profile
Name and Contact Details:
Owner/Constitution of the
Airport:
Name of Key
Respondent:
Title/Position of
Respondent:
Telephone Number: Include
country code & area code
Email Address:
Annual Number of Passengers:
<5M
5M-15M
15M-25M
25M-35M
>35M
Traffic Sectors:
Annual Number of Aircraft Movements:
<100 000
100 000 - 200 000
200 000 - 300 000
300 000 - 400 000
> 400 000
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1.2 Expenditure and Employment
Annual expenditure on non-regulatory/compulsory initiatives to improve your airport's
performance with regard to environmental protection, contribution to the local economy,
community relations or efficient use of natural resources:
$0 - $10 000
$10 000 - $50 000
$50 000 - $250 000
$250 000 - $1M
$1M+
Number of employees at the airport who are directly employed by the airport operator (ie: are
paid directly by the airport operator):
<5000
5000 - 10 000
10 000 - 15 000
>15 000
Number of employees at the airport who are employed by the airport tenants, airlines or
transport providers:
<5000
5000 - 10 000
10 000 - 15 000
>15 000
Total square feet of retail area in your airport:
<100 000
100 000 - 250 000
250 000 - 500 000
>500 000
Major tenants/leasees who reside in your airport (tick all that apply):
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Food and Beverage
Retail
Car Rental Agencies
Hotel or Accommodation
Freight or Distribution
Fuel Station Operators
Plane Maintenance Services
Tourist Information Services
Other (please specify)
If you selected other, please specify:
8%
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2. ORGANIZATIONAL GOVERNANCE
2.1 Responsibility for Sustainability Initiatives
Is there one person with overall responsibility for sustainability issues at your airport?
One Person More than one person
Please provide details of up to 3 key people in your organization who are responsible for
sustainability issues?
Name:
Title:
Reports directly to CEO (Y/N)?
Reports to Other Management (Y/N)?
Name:
Title:
Reports directly to CEO (Y/N)?
Reports to Other Management (Y/N)?
Name:
Title:
Reports directly to CEO (Y/N)?
Reports to Other Management (Y/N)?
10%
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2.2 Reporting and Policies
Does your organization publicly report on performance for any of the following issues?
As Part of As Use Global Reporting
Annual Separate Initiative (GRI)
Report Report Guidelines
Protection of the environment,
including conservation of
natural resources
Social progress that recognizes
the needs of all stakeholders
Maintenance of high and stable
levels of economic growth and
employment
Additional comments:
Please list any sustainability groups your organization is a member of (eg: World Business
Council for Sustainable Development, UK Sustainable Aviation Initiative):
Does your organization provide training for staff on any of the following issues?
Protection of the environment, including conservation of natural resources
Social progress that recognizes the needs of all stakeholders
Maintenance of high and stable levels of economic growth and employment
Other (please specify)
If you selected other, please specify:
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3. EXISTING SUSTAINABILITY INTIATIVES
3.1 Drivers
Please rank the top five (5) drivers of your EXISTING sustainability initiatives:
1)
2)
3)
4)
5)
15%
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SO3. EMPLOYEE PRACTICES AND PROCEDURES
To what extent is your airport addressing employee practices and procedures such as:
Not In
Planned
Applicable Place
Equal Opportunities and Diversity
General Training
Job-Specific Training
Career Development
Pay and Benefits eg: pay benchmarking,
performance-related pay, vacation, sick leave,
pensions
Job Flexibility eg: full time, part time, casual
Health and Wellness eg: providing sport facilities,
supporting employee sport programs
Support for Families eg: childcare
Retirement Plans or Programs
If you have selected "In Place" for any of the above sub-topics, please provide further detail
of any best practice initiatives of which your airport is particularly proud.
74%
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SO4. SUSTAINABLE TRANSPORTATION
To what extent is your airport supporting sustainable transportation through initiatives to:
Not In
Planned
Applicable Place
Enhance Pedestrian Access eg: safe, accessible
footpaths, zebra crossings?
Enhance Cyclist Access and Facilities eg: bike
paths, locked/secure storage, showers?
Support Public Transport eg: shuttle bus, rail link?
Implement Clean Transport Technologies eg:
converting vehicles to alternative fuels
If you have selected "In Place" for any of the above sub-topics, please provide further detail
of any best practice initiatives of which your airport is particularly proud.
77%
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SO5. ALLIEVIATING ROAD CONGESTION
To what extent is your airport helping to allieviate road congestion through initiatives to:
Not In
Planned
Applicable Place
Reduce car journeys by employees working at the
airport eg: charge parking?
Reduce car journeys by passengers using the
airport eg: high-occupancy lanes
If you have selected "In Place" for any of the above sub-topics, please provide further detail
of any best practice initiatives of which your airport is particularly proud.
79%
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SO6. ACCESSIBILITY
To what extent is your airport maximizing accessibility for all passengers within and to your
airport terminal(s) through initiatives to:
Not In
Planned
Applicable Place
Enhance accessibility for physically impaired
persons eg: disabled toilet facilities, ramps,
signage for visually impaired?
Enhance accessibility for families (eg: accessibility
for prams/strollers)
If you have selected "In Place" for any of the above sub-topics, please provide further detail
of any best practice initiatives of which your airport is particularly proud.
82%
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SO7. LOCAL IDENTITY, CULTURE AND HERITAGE
To what extent is your airport enhancing local identity, culture and heritage through
initiatives to:
Not In
Planned
Applicable Place
Acknowledge and celebrate indigenous sites?
Acknowledge and celebrate local historical sites?
Create or enhance local identity eg: native
landscaping, public art which reflects local history
If you have selected "In Place" for any of the above sub-topics, please provide further detail
of any best practice initiatives of which your airport is particularly proud.
85%
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SO8. INDOOR ENVIRONMENTAL QUALITY
To what extent is your airport actively managing indoor environmental quality through
initiatives to address:
Not Applicable Planned In Place
Lighting?
Ventilation?
Noise?
Thermal Comfort?
Odor?
Vibration?
If you have selected "In Place" for any of the above sub-topics, please provide further detail
of any best practice initiatives of which your airport is particularly proud.
87%
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SO9. EMPLOYEE WELLBEING
To what extent does your airport provide a variety of facility types to enhance well being for
employees such as:
Not In
Planned
Applicable Place
Accessible Open and/or Green Space?
Essential Services eg: banks, shops, post office,
places of worship, meditation rooms?
Support Facilities eg: childcare, internet access?
Leisure or Recreation facilities eg: sport facilities
or social spaces
If you have selected "In Place" for any of the above sub-topics, please provide further detail
of any best practice initiatives of which your airport is particularly proud.
90%
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SO10. PASSENGER WELLBEING
To what extent does your airport provide a variety of facility types to enhance well being for
passengers such as:
Not In
Planned
Applicable Place
Accessible Open and/or Green Space?
Essential Services eg: banks, shops, post office,
places of worship, meditation rooms?
Support Facilities eg: childcare, sleeping facilities,
showers, internet access?
Leisure or Recreation facilities eg: wellness or spa
facilities
If you have selected "In Place" for any of the above sub-topics, please provide further detail
of any best practice initiatives of which your airport is particularly proud.
92%
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4. OTHER INITIATIVES AND BARRIERS
4.1 Other Sustainability Initiatives
If there are any other sustainability initiatives that are being implemented at your airport that
have not been captured by this survey, please list them in the below space:
4.2 Barriers to Sustainability Initiatives
Please list three barriers to implementing environmental, economic or social sustainability
initiatives for your airport (eg: lack of funding, lack of support from management, time,
corporate/contractual agreements, technology):
1
2
3
95%
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5. FUTURE SUSTAINABILITY PRIORITIES
5.1 Future Priorities
Please list three sustainability priorities (environmental, economic or social) for your airport
in the next 5 years:
1
2
3
5.2 Drivers
Please rank the top five (5) drivers of your FUTURE sustainability initiatives:
1)
2)
3)
4)
5)
97%
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THANK YOU FOR TAKING THE TIME TO COMPLETE THIS SURVEY.
If you have any questions about the results of this survey or future stages of the project, please
contact:
Gail R. Staba
Keck Center of the National Academies
Transportation Research Board
500 Fifth Street, NW
Washington, DC 20001
USA
GStaba@nas.edu
Ph:
PLEASE CLICK ON THE 'SUBMIT SURVEY' BUTTON NOW.
100%
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