Click for next page ( 47


The National Academies | 500 Fifth St. N.W. | Washington, D.C. 20001
Copyright © National Academy of Sciences. All rights reserved.
Terms of Use and Privacy Statement



Below are the first 10 and last 10 pages of uncorrected machine-read text (when available) of this chapter, followed by the top 30 algorithmically extracted key phrases from the chapter as a whole.
Intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text on the opening pages of each chapter. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.

Do not use for reproduction, copying, pasting, or reading; exclusively for search engines.

OCR for page 46
Airport Sustainability Practices Survey Page 1 of 6 46 Appendix A Airport Sustainability Practices Survey INTRODUCTION Objective This survey has been developed on behalf of the Transportation Research Board (TRB). TRB is a division of the United States National Research Council, which serves as an independent adviser to the federal government and others on scientific and technical questions of national importance. This survey is part of oa research project conducted by TRB into airport sustainability practices. The objective of this survey is to collect information on sustainability practices implemented at a variety of US and international airports. In helping the aviation industry work towards developing a framework for sustainability, TRB has identified a number of information gaps. The purpose of this survey is to help TRB develop a better understanding of the issues that affect the sustainability performance of airports and identify barriers to the achievement of sustainable airport practices. Survey Results Airport Sustainability Practices Survey The results of the survey will be collated and developed into a research report outlining response rates, performance levels and highlighted examples of best practice airport sustainability initiatives. Access to Research Report All of the survey respondents will receive a copy of the research report once the project is complete. Confidentiality All answers provided by survey respondents will be treated as confidential. The name of participating airports and specific respondants will not be disclosed in the research report. Sustainability Practices http://www.trb.org/ss/wswebtop.dll/WSPreview?esid=79&v=0 5/16/2007

OCR for page 46
Airport Sustainability Practices Survey Page 2 of 6 `Sustainability practices' is a broad term that encompasses a large number, and wide variety, of practices currently implemented at airports. For the purposes of this study, `sustainability practices' have been defined as those airport practices or initiatives which have been implemented for the purpose of supporting one or more of the following components of sustainable development: 1. Protection of the environment, including conservation of natural resources; 2. Social progress that recognizes the needs of all stakeholders; 3. Maintenance of high and stable levels of economic growth and employment. The three components of sustainable development listed above are often referred to as the environmental, social and economic `triple- bottom line'. In recent years, there has been a dramatic increase in interest in the concept of `sustainability' and adoption of the triple-bottom line approach by businesses and organizations worldwide. The aviation industry is now also beginning to recognize the importance of sustainability to its operations and has begun implementing initiatives to improve its triple-bottom line. Survey Content The survey has been organized into 5 sections as follows: 1. General Information 2. Organizational Governance 3. Existing Sustainability Initiatives 3.1. ENVIRONMENTAL Sustainability Managing Environmental Sustainability Implementation of Environmental Sustainability Initiatives 3.2. ECONOMIC Sustainability Managing Economic Sustainability Implementation of Economic Sustainability Initiatives 3.3. SOCIAL Sustainability Managing Social Sustainability Implementation of Social Sustainability Initiatives 4. Other Initiatives and Barriers 5. Future Sustainability Priorities Completing the Survey Survey Duration 47 http://www.trb.org/ss/wswebtop.dll/WSPreview?esid=79&v=0 5/16/2007

OCR for page 46
Airport Sustainability Practices Survey Page 3 of 6 48 The survey should take approximately 30 minutes-1 hour to complete. This may vary with the amount of information provided by the respondent on their airports sustainability initiatives. Survey Respondent Ideally, the survey should be completed by the person who is responsible for implementing sustainability initiatives for the airport. If no such person exists, the survey should be completed by the most appropriate person who is able to provide information on the topics addressed by the survey. User ID and Password Each respondent has been provided with a unique User ID and Password to access the survey. This ensures that the respondent has specific access to the survey they are completing. The User ID and Password can be passed on if necessary to allow others access to the same survey. Entering and Re-entering the Survey If respondents are unable to complete the survey in one sitting, they can exit the survey by simply closing the browser window. This will save the responses. Respondents can then re-enter the survey at a later time using the User ID and Password and a browser window will open at to the point where the last question was completed ready to continue the survey. Viewing Survey Responses Respondents can select the "Previous Page" and "Next Page" buttons at the bottom of each page to navigate to previous or future responses. Please note - once the "Submit Survey" button on the final page has been clicked, respondents will be unable to view responses, return to the survey or submit a second survey. Progress Bar A progress bar is displayed beside the "Next Page" and "Previous Page" buttons at the bottom of each page. This bar will show the percentage of the survey which is complete as respondents progress through the survey. Performance Scale In order to make the response process simple and timely, a "self assessment" approach has been adopted for the majority of questions in this survey. This allows the respondent to choose a pre-determined performance level for their airport. Management Performance Scale In order to determine each airport's performance level for the three triple bottom line issues of environmental, social and economic sustainability, the respondent can select from five criteria on a management performance scale. This scale describes varying degrees of management for sustainability issues as follows: http://www.trb.org/ss/wswebtop.dll/WSPreview?esid=79&v=0 5/16/2007

OCR for page 46
Airport Sustainability Practices Survey Page 4 of 6 This scale will be displayed throughout the survey for the respondent to refer to when completing their responses. It is also recommended to print a hardcopy of this scale now for reference. Simply right click anywhere on this page and select "Print". Implementation Performance Scale In order to gather information on specific airport sustainability initiatives, a series of sub-topics have been developed under the three areas of environmental, social and economic sustainability. For example "water" is a sub-topic in the environmental sustainability section and "stakeholder relationships" is a sub-topic in the social sustainability section. The respondent will be provided with an implementation performance scale in a matrix question. This allows the respondant to select which level of implementation their airport has acheived for each of the sub-topics. The implementation performance levels are as follows: Not Applicable: The sub-topic does not apply to the respondents particular airport. Planned: No sustainability initiatives in place for the sub-topic at present, however there are plans for initiatives to be implemented in the future. In Place: There are initiatives being actively implemented and managed for the sub-topic. No Implementation: If the airport is not addressing the sub-topic, we request that none of the implementation levels be ticked or marked. Capturing Best Practice A key objective of the research project is to capture examples of airport sustainability best practice initiatives. Following the implementation scale for each sub-topic, the respondent is provided with a text box to document those "In Place" sustainability initiatives of which their airport is particularly proud. 49 http://www.trb.org/ss/wswebtop.dll/WSPreview?esid=79&v=0 5/16/2007

OCR for page 46
Airport Sustainability Practices Survey Page 5 of 6 50 Please provide detail for each initiative on a separate line within the text box and ensure that the initiatives are specifically related to the sub- topic being addressed. While upfront text is preferred, additional web links or details on where to find resources will also be accepted (such as links to reports published by your airport). 3% This online survey is powered by WebSurveyor. http://www.trb.org/ss/wswebtop.dll/WSPreview?esid=79&v=0 5/16/2007

OCR for page 46
51 Airport Sustainability Practices Survey Page 1 of 3 Airport Sustainability Practices Survey 1. GENERAL INFORMATION 1.1 Respondent Profile Name and Contact Details: Owner/Constitution of the Airport: Name of Key Respondent: Title/Position of Respondent: Telephone Number: Include country code & area code Email Address: Annual Number of Passengers: <5M 5M-15M 15M-25M 25M-35M >35M Traffic Sectors: Annual Number of Aircraft Movements: <100 000 100 000 - 200 000 200 000 - 300 000 300 000 - 400 000 > 400 000 http://www.trb.org/ss/wswebtop.dll/WSPreview?v=0 5/16/2007

OCR for page 46
52 Airport Sustainability Practices Survey Page 1 of 3 Airport Sustainability Practices Survey 1.2 Expenditure and Employment Annual expenditure on non-regulatory/compulsory initiatives to improve your airport's performance with regard to environmental protection, contribution to the local economy, community relations or efficient use of natural resources: $0 - $10 000 $10 000 - $50 000 $50 000 - $250 000 $250 000 - $1M $1M+ Number of employees at the airport who are directly employed by the airport operator (ie: are paid directly by the airport operator): <5000 5000 - 10 000 10 000 - 15 000 >15 000 Number of employees at the airport who are employed by the airport tenants, airlines or transport providers: <5000 5000 - 10 000 10 000 - 15 000 >15 000 Total square feet of retail area in your airport: <100 000 100 000 - 250 000 250 000 - 500 000 >500 000 Major tenants/leasees who reside in your airport (tick all that apply): http://www.trb.org/ss/wswebtop.dll/WSPreview?v=0 5/16/2007

OCR for page 46
53 Airport Sustainability Practices Survey Page 2 of 3 Food and Beverage Retail Car Rental Agencies Hotel or Accommodation Freight or Distribution Fuel Station Operators Plane Maintenance Services Tourist Information Services Other (please specify) If you selected other, please specify: 8% This online survey is powered by WebSurveyor. http://www.trb.org/ss/wswebtop.dll/WSPreview?v=0 5/16/2007

OCR for page 46
54 Airport Sustainability Practices Survey Page 1 of 3 Airport Sustainability Practices Survey 2. ORGANIZATIONAL GOVERNANCE 2.1 Responsibility for Sustainability Initiatives Is there one person with overall responsibility for sustainability issues at your airport? One Person More than one person Please provide details of up to 3 key people in your organization who are responsible for sustainability issues? Name: Title: Reports directly to CEO (Y/N)? Reports to Other Management (Y/N)? Name: Title: Reports directly to CEO (Y/N)? Reports to Other Management (Y/N)? Name: Title: Reports directly to CEO (Y/N)? Reports to Other Management (Y/N)? 10% http://www.trb.org/ss/wswebtop.dll/WSPreview?v=0 5/16/2007

OCR for page 46
55 Airport Sustainability Practices Survey Page 1 of 3 Airport Sustainability Practices Survey 2.2 Reporting and Policies Does your organization publicly report on performance for any of the following issues? As Part of As Use Global Reporting Annual Separate Initiative (GRI) Report Report Guidelines Protection of the environment, including conservation of natural resources Social progress that recognizes the needs of all stakeholders Maintenance of high and stable levels of economic growth and employment Additional comments: Please list any sustainability groups your organization is a member of (eg: World Business Council for Sustainable Development, UK Sustainable Aviation Initiative): Does your organization provide training for staff on any of the following issues? Protection of the environment, including conservation of natural resources Social progress that recognizes the needs of all stakeholders Maintenance of high and stable levels of economic growth and employment Other (please specify) If you selected other, please specify: http://www.trb.org/ss/wswebtop.dll/WSPreview?v=0 5/16/2007

OCR for page 46
56 Airport Sustainability Practices Survey Page 1 of 2 Airport Sustainability Practices Survey 3. EXISTING SUSTAINABILITY INTIATIVES 3.1 Drivers Please rank the top five (5) drivers of your EXISTING sustainability initiatives: 1) 2) 3) 4) 5) 15% This online survey is powered by WebSurveyor. http://www.trb.org/ss/wswebtop.dll/WSPreview?v=0 5/16/2007

OCR for page 46
82 Airport Sustainability Practices Survey Page 1 of 3 Airport Sustainability Practices Survey SO3. EMPLOYEE PRACTICES AND PROCEDURES To what extent is your airport addressing employee practices and procedures such as: Not In Planned Applicable Place Equal Opportunities and Diversity General Training Job-Specific Training Career Development Pay and Benefits eg: pay benchmarking, performance-related pay, vacation, sick leave, pensions Job Flexibility eg: full time, part time, casual Health and Wellness eg: providing sport facilities, supporting employee sport programs Support for Families eg: childcare Retirement Plans or Programs If you have selected "In Place" for any of the above sub-topics, please provide further detail of any best practice initiatives of which your airport is particularly proud. 74% http://www.trb.org/ss/wswebtop.dll/WSPreview?v=0 5/16/2007

OCR for page 46
83 Airport Sustainability Practices Survey Page 1 of 2 Airport Sustainability Practices Survey SO4. SUSTAINABLE TRANSPORTATION To what extent is your airport supporting sustainable transportation through initiatives to: Not In Planned Applicable Place Enhance Pedestrian Access eg: safe, accessible footpaths, zebra crossings? Enhance Cyclist Access and Facilities eg: bike paths, locked/secure storage, showers? Support Public Transport eg: shuttle bus, rail link? Implement Clean Transport Technologies eg: converting vehicles to alternative fuels If you have selected "In Place" for any of the above sub-topics, please provide further detail of any best practice initiatives of which your airport is particularly proud. 77% This online survey is powered by WebSurveyor. http://www.trb.org/ss/wswebtop.dll/WSPreview?v=0 5/16/2007

OCR for page 46
84 Airport Sustainability Practices Survey Page 1 of 2 Airport Sustainability Practices Survey SO5. ALLIEVIATING ROAD CONGESTION To what extent is your airport helping to allieviate road congestion through initiatives to: Not In Planned Applicable Place Reduce car journeys by employees working at the airport eg: charge parking? Reduce car journeys by passengers using the airport eg: high-occupancy lanes If you have selected "In Place" for any of the above sub-topics, please provide further detail of any best practice initiatives of which your airport is particularly proud. 79% This online survey is powered by WebSurveyor. http://www.trb.org/ss/wswebtop.dll/WSPreview?v=0 5/16/2007

OCR for page 46
85 Airport Sustainability Practices Survey Page 1 of 2 Airport Sustainability Practices Survey SO6. ACCESSIBILITY To what extent is your airport maximizing accessibility for all passengers within and to your airport terminal(s) through initiatives to: Not In Planned Applicable Place Enhance accessibility for physically impaired persons eg: disabled toilet facilities, ramps, signage for visually impaired? Enhance accessibility for families (eg: accessibility for prams/strollers) If you have selected "In Place" for any of the above sub-topics, please provide further detail of any best practice initiatives of which your airport is particularly proud. 82% This online survey is powered by WebSurveyor. http://www.trb.org/ss/wswebtop.dll/WSPreview?v=0 5/16/2007

OCR for page 46
86 Airport Sustainability Practices Survey Page 1 of 2 Airport Sustainability Practices Survey SO7. LOCAL IDENTITY, CULTURE AND HERITAGE To what extent is your airport enhancing local identity, culture and heritage through initiatives to: Not In Planned Applicable Place Acknowledge and celebrate indigenous sites? Acknowledge and celebrate local historical sites? Create or enhance local identity eg: native landscaping, public art which reflects local history If you have selected "In Place" for any of the above sub-topics, please provide further detail of any best practice initiatives of which your airport is particularly proud. 85% This online survey is powered by WebSurveyor. http://www.trb.org/ss/wswebtop.dll/WSPreview?v=0 5/16/2007

OCR for page 46
87 Airport Sustainability Practices Survey Page 1 of 2 Airport Sustainability Practices Survey SO8. INDOOR ENVIRONMENTAL QUALITY To what extent is your airport actively managing indoor environmental quality through initiatives to address: Not Applicable Planned In Place Lighting? Ventilation? Noise? Thermal Comfort? Odor? Vibration? If you have selected "In Place" for any of the above sub-topics, please provide further detail of any best practice initiatives of which your airport is particularly proud. 87% This online survey is powered by WebSurveyor. http://www.trb.org/ss/wswebtop.dll/WSPreview?v=0 5/16/2007

OCR for page 46
88 Airport Sustainability Practices Survey Page 1 of 2 Airport Sustainability Practices Survey SO9. EMPLOYEE WELLBEING To what extent does your airport provide a variety of facility types to enhance well being for employees such as: Not In Planned Applicable Place Accessible Open and/or Green Space? Essential Services eg: banks, shops, post office, places of worship, meditation rooms? Support Facilities eg: childcare, internet access? Leisure or Recreation facilities eg: sport facilities or social spaces If you have selected "In Place" for any of the above sub-topics, please provide further detail of any best practice initiatives of which your airport is particularly proud. 90% This online survey is powered by WebSurveyor. http://www.trb.org/ss/wswebtop.dll/WSPreview?v=0 5/16/2007

OCR for page 46
89 Airport Sustainability Practices Survey Page 1 of 2 Airport Sustainability Practices Survey SO10. PASSENGER WELLBEING To what extent does your airport provide a variety of facility types to enhance well being for passengers such as: Not In Planned Applicable Place Accessible Open and/or Green Space? Essential Services eg: banks, shops, post office, places of worship, meditation rooms? Support Facilities eg: childcare, sleeping facilities, showers, internet access? Leisure or Recreation facilities eg: wellness or spa facilities If you have selected "In Place" for any of the above sub-topics, please provide further detail of any best practice initiatives of which your airport is particularly proud. 92% This online survey is powered by WebSurveyor. http://www.trb.org/ss/wswebtop.dll/WSPreview?v=0 5/16/2007

OCR for page 46
90 Airport Sustainability Practices Survey Page 1 of 2 Airport Sustainability Practices Survey 4. OTHER INITIATIVES AND BARRIERS 4.1 Other Sustainability Initiatives If there are any other sustainability initiatives that are being implemented at your airport that have not been captured by this survey, please list them in the below space: 4.2 Barriers to Sustainability Initiatives Please list three barriers to implementing environmental, economic or social sustainability initiatives for your airport (eg: lack of funding, lack of support from management, time, corporate/contractual agreements, technology): 1 2 3 95% This online survey is powered by WebSurveyor. http://www.trb.org/ss/wswebtop.dll/WSPreview?v=0 5/16/2007

OCR for page 46
91 Airport Sustainability Practices Survey Page 1 of 2 Airport Sustainability Practices Survey 5. FUTURE SUSTAINABILITY PRIORITIES 5.1 Future Priorities Please list three sustainability priorities (environmental, economic or social) for your airport in the next 5 years: 1 2 3 5.2 Drivers Please rank the top five (5) drivers of your FUTURE sustainability initiatives: 1) 2) 3) 4) 5) 97% This online survey is powered by WebSurveyor. http://www.trb.org/ss/wswebtop.dll/WSPreview?v=0 5/16/2007

OCR for page 46
92 Airport Sustainability Practices Survey Page 1 of 2 Airport Sustainability Practices Survey THANK YOU FOR TAKING THE TIME TO COMPLETE THIS SURVEY. If you have any questions about the results of this survey or future stages of the project, please contact: Gail R. Staba Keck Center of the National Academies Transportation Research Board 500 Fifth Street, NW Washington, DC 20001 USA GStaba@nas.edu Ph: PLEASE CLICK ON THE 'SUBMIT SURVEY' BUTTON NOW. 100% This online survey is powered by WebSurveyor. http://www.trb.org/ss/wswebtop.dll/WSPreview?v=0 5/16/2007