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Appendix B: Instructor PowerPoint Slides and Notes
Welcome!
Welcome to the Hazard and Security Plan
Workshop
Module One 1
Use this slide to focus the projector before the class begins and leave this
slide "on" while the students enter the classroom and go to their seats.
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Hazard and Security Plan
(HSP)
Workshop
TCRP Project No. J-10D
Module One 2
This training is intended for people who want to take a more proactive
approach to their system hazards and security issues. While September 11,
2001 brought front and center the worrisome changes that have occurred in
our world, some hazards and extreme security issues have always existed.
This training will help you take a systematic approach to all your hazard and
potential security problems. After this workshop you will have a better
understanding of a hazard and security plan on a personal level, a family level
and an organizational level. It will be helpful for you to understand the need
for a personal and family security plan as you complete the security plan for
your organization.
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Project No. J-10D
Security Planning Tools for Rural, Small Urban,
and Community-Based Public Transportation
Operations
The Hazard and Security Plan (HSP)
Prepared for
Transit Cooperative Research Program
TRANSPORTATION RESEARCH BOARD
National Research Council
NAS-NRC
by
AECOM Consult
2751 Prosperity Avenue, Suite 300
Fairfax, VA 22031
in association with
Maier Consulting
Peter Schauer Associates
Module One 3
The workshop materials were prepared under TCRP project number J-10D.
The principals who played a role in developing the course are listed here.
Introduce workshop leader and any other members of the training team who
will be in attendance during the workshop.
Introduce all workshop attendees.
What are their names?
Their system names and locations?
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Workshop Goals
Provide participant learners with the knowledge
and skills necessary to successfully develop and
implement a hazard and security plan at their
agency:
1. Develop and foster a reasonable approach to hazards
and security
2. Become familiar with the terms and elements of
hazard and security planning
3. Draft an HSP (hazard and security plan)
Module One 4
This workshop is designed to help you construct and complete the HSP
document.
Your completion of the HSP will help you address any hazard or security
problems you might face in the future.
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Your Workshop Materials
Agenda
Class Roster
Discussion notes (slides)
HSP
Yellow highlighter
Sticky notes and markers
HSP instructions
HSP Idea file
CD with HSP and sample
policies and procedures
Module One 5
Go through list and how to use each item.
Agenda: The agenda gives the main time points for breaks and lunch. I have a specific idea of how
much time each section will take and we will cover all the material, but the pace of the course will be
determined by your questions and discussion.
Class Roster: The class roster is provided, and you are encouraged to get to know your fellow students
and network after the workshop is over.
Discussion notes (slides): You have copies of the slides and you can keep track of the discussion by
referring to your discussion notes. The discussion notes will tell you what page to turn to in your
template for our discussions.
Hazard and Security Plan: This template is for you to use to finish your plan. This document is your
template. At the end of this workshop you should have your notes on it so when you go back to your
office you can finish your plan.
Yellow highlighter, sticky notes and markers: These items are to help you take notes and mark your plan
so it will be easy for you to make your final changes at your office.
HSP instructions: This is the "how-to" thinner workbook that gives you background on the document and
guidance on completing the template.
HSP Idea file: All sorts of ideas can be put in the file. Clippings, notes and other materials will help you
as you update your HSP.
CD with HSP and policy examples: This CD contains the HSP template in MS WORD that you will adapt
to your specific conditions and sample policies from across the United States.
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Workshop Ground Rules
All ideas are welcome.
Observe timeframes.
Listen to each other through "active listening."
Differences and problems are acknowledged--not
"worked."
Use the mental picture method,
your imagination and make meaning.
Module One 6
The workshop ground rules are for the students. Briefly discuss each item.
·All ideas are welcome.
·When specific timeframes are set, please stay on track.
·Active listening means you are listening to each other and not formulating your own comment
while others are talking.
·Likely we will have some differences of opinion and since all ideas are welcome and the time
is short we will acknowledge differences of opinion and agree to move forward.
·Using the mental picture method and making meaning means the participant imagines how
the material can be used in their own situation. Emphasize that the success of the workshop
depends on the participants actively participating, providing information where appropriate, and
"making their own meaning." The student is ultimately responsible for "making meaning" and
completing his or her own hazard and security plan.
You, as the workshop leader, are responsible for the following:
·Set timeframes and tasks clearly before the students.
·Direct large-group discussions.
·Keep the purpose of the workshop focused and keep the class energized by frequently asking
students for their ideas.
·Act as a resource person whenever possible.
·Ensure that all housekeeping details are managed and the learning environment is
maintained.
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Workshop and HSP Success
The missing ingredient in hazard and security planning
is often imagination...imagine!
Feed your curiosity, your "worry-wart," the slightly
paranoid side of your brain.
The best managers are slightly
paranoid, but to prevent problems
they take action...Take Action!
Module One 7
(Quickly review each item on the slide and emphasize that imagination is the
key to completing a thorough HSP document.)
Too often, when some security or hazard event happens, the persons involved
are heard to say things like "I never imagined the water would come up so
high!" "I never imagined anyone could get in our building through that door."
"I never imagined anyone would fly an airplane...." So imagination is the key,
and slight paranoia fostered by your worry-wart will help you complete your
plan and take reasonable action. Reasonable action is at the core of this
workshop.
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The Hazard and Security Plan
A hazard and security plan (HSP) is a template
for producing a transit agency security plan.
Includes documents, responsibilities, training
assignments, and related materials.
Uses an "all hazards" framework--an approach
flexible enough to be applied to more than one
type of event or situation.
Module One 8
Quickly review each item on the slide and emphasize that imagination is the
key to completing a thorough HSP document.
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Plan Organization
Outline Purpose and · Your ideas, needs
Scope of the Plan · FEMA guidance
· State and local
emergency plans
· FTA plans
Who Does What?
· Transit examples
Detailed Solutions to · FTA guidance
Likely Issues · Non-transit policies
· Other guidance
Keeping the Plan
Current
Module One 9
There are four sections of the plan.
The first details what the plan is intended to do.
The second describes who is responsible for different activities in the plan.
The third covers solutions to typical issues facing an agency.
And finally, the last describes how to keep the plan current.
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Resent...that we even have to...
"Over there." Here
Invasive plants. Kudzu There
...the altered landscape
What do you expect
when you purchase a chain saw
or other power tool?
Play book just like a sports team or a
dance choreography...but you have to
practice, practice, practice...
Module One 10
(Note: Animation: After slide is up when you read "Play book..." click once for graphic. Read script and click to next
slide.)
There is a certain resentment, disdain and almost anger that we as Americans have to be thinking about and
preparing for terrorism, security and other issues. Many transit managers resent that they have to take time out of
their busy schedule to prepare a plan and practice their plan.
America is a wonderfully "wide open" and tolerant place. As has been noted by others, for years Americans have felt
comfortable in their existence with friendly neighbors to the north, Canada, and friendly neighbors to the south,
Mexico, and large oceans to our east and west separating us from all the unfortunate events "over there." But after
September 11 "over there" became "here," and America had to adjust, and some of the innocent openness of our
country was lost.
That was then and this is now. Think about a telephone pole that is being covered by the invasive Kudzu vine of
the South. Invasive plants disrupt the harmony of local fields and forests. They displace "normal plants." There
are many invasive and non-native plants that have changed the look and ecology of the Hawaiian Islands, Florida,
the fields and forests of the Midwest and the Mountains and range of the West. These invasive plants have created
an altered landscape. Farmers, ranchers and conservationists have to constantly work to eradicate the invasive
plants, and most of the invasive plants we will never eradicate. So too the events of September 11 altered the
landscape of our secure existence. Just as it is unlikely that the invasive Kudzu vine will ever be eradicated from
the South, it is unlikely that we will ever go back to pre-September 11 security conditions. We might be able to get
the Kudzu off the telephone poles but it will eventually grow back there or somewhere else...it is a successful invader.
So if you have some disdain for this process you are coached to think realistically and prepare for the new day of the
altered landscape.
You must think realistically. If you buy a new chainsaw or any power tool you will find paragraph after paragraph of
cautions and alerts for how to use the power tool. But if you have a need for the power tool you accept those
cautions and alerts and get on with the work at hand. So too with preparing a hazard and security plan. There are
certain inherent dangers in providing transit, so it is best we prepare for them and get on with the important work of
serving those who need transportation.
Finally, once you get your plan finished, you need to practice the key activities and do it often and periodically. If you
do not practice your plan it would be like having a play book for a sports team and not learning or practicing the
plays. To win games you have to follow the play book. Improvise plays or ignore the play book and you will find
yourself "riding the pine" or, worse, kicked off the team. So make your plan and practice it often.
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Any plan is better than no plan.
"In preparing for battle I have always
found that plans are useless, but
planning is indispensable."
Dwight D. Eisenhower
Supreme Allied Commander in WWII, Europe
34th US president
Module One 11
(Emphasize that at a minimum, by going through the planning process,
situations have been thought about and relationships established with various
staff and other agencies.) And almost any plan, even on a piece of butcher
paper, is better than no plan at all.
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Family: Threats to Your Home
Fire Possible
Occurrences
Roof Leak
Impact of
occurrence
Dog Soils Rug
Probability of occurrence
Module Six 143
There is a wide range of potential problems or threats that could either
directly or indirectly affect you and your family in your home. These
occurrences range from the likely to the rare. So we are likely to spend
more time training or cleaning up after our dog than preparing for a
house fire.
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Your Transit System Threats
Terrorism Possible
Occurrences
Robberies/Assaults
Impact of
occurrence
Vandalism
Probability of occurrence
Module Six 144
There is a wide range of potential acts or threats that could either
directly or indirectly affect your transportation system. These acts
include vandalism, theft, robberies, assaults and other types of
workplace violence, all the way up to terrorism. As the graph shows,
terrorism and other high-level violent acts will have a greater impact on
the system, its employees, and the public, but their probability of
occurrence is much lower.
This disparity is due in large part to the complexity and necessary effort
required to pull off an act of terrorism. Reports indicate that the attacks
of September 11 were being planned for close to eight years, while
instances of vandalism are often spontaneous and not planned.
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Your Area of Prime Responsibility
Terrorism Possible
Occurrences
Robberies/Assaults
Impact of
occurrence
You! Vandalism
Probability of occurrence
Module Six 145
Finally, remember that you will only be primarily responsible for those
activities that have modest or low consequences. We discussed this
slide earlier and remember...
...the light blue shaded areas of the graph show those areas that you
have prime responsibility for and in general you are the first to tackle
the situation. This graph shows it is unlikely you will be responsible for
an act of terrorism as a first responder, but you may be asked to
respond in some way--evacuation or communication--so we include
some element of all possible occurrences in our HSP.
You will only have prime responsibility for those activities that have
modest or low consequences. Some other agency will be the primary
responder on the major events, but you need to know who that is and
what your role will be.
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All-Hazards Security & Emergency
Preparedness:
Your Areas of Prime Responsibilities
Prevent incidents within control and
responsibility of transit system
Respond to situations and events
Mitigate loss
Protect passengers, personnel, and critical assets
Support community response with equipment
and capabilities
Recover from major events with available
resources and programs
Module Six 146
While the previous slide provided an idea of your areas of
responsibilities in specific situations, this slide sets out the generic, all-
encompassing areas of responsibilities for your transit service.
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Summary and Review
Take five minutes and sketch out a calendar of events
for finalizing your HSP.
For what areas of the HSP do you feel you need more
assistance or background material?
Module Six 147
(Review the slide.) What are the five countermeasures discussed in this
class?
1. Prevention
2. Mitigation
3. Preparedness
4. Response
5. Recovery
Do you need more assistance or background material with any of the five
areas?
(Coach the students to plan how they'll finish their HSP--contact names and
numbers, distribution and more.)
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Resources
Transit agencies are encouraged to seek help...
Law enforcement
Local emergency managers
Review state and regional plans
Reference materials
(such as FEMA How-To guides)
Work with other transit agencies
Map out hazards
Module Six 148
It is important to seek all the resources that are available to you. Local
agencies can help you map out hazards and procedures. Even your drivers
can help you identify hazards if you have them do a sketch map of the service
area, as we did earlier in the workshop.
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Resources
Websites:
Department of Homeland
Security
www.ready.gov
Federal Emergency Management
Agency
www.fema.gov
American Red Cross
www.redcross.org
Module Six 149
These websites and their many links will provide you with a lot of
valuable information and resources for developing an action plan that
best suits you, your organization, and your family.
As you learn the jargon of security, you will hear people referring to
DHS--make sure you know whether someone is talking about the
Department of Homeland Security or the Department or Division of
Human Services.
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Resources
Websites:
Transportation Research Board
www.trb.org
Federal Transit Administration
www.fta.dot.gov
Volpe Center
www.transit-safety.volpe.dot.gov
Also see the resource list
in the HSP and CD-ROM
Module Six 150
The Volpe site is officially FTA's Safety and Security Home Page
where agencies can find all sorts of information on emergency
response, planning, security planning, and FTA safety and security
resources.
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Evaluation
Please complete the evaluation form.
Each person share with the group something
you learned or changed as a result of our time
together.
Each person tell the group when you will
complete your HSP.
Module Six 151
(Hand out evaluation forms and have students take five minutes to complete
the evaluation. Then go around the room and have students answer the two
questions in the slide.)
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Credits and Footnotes
Slides 30, 106, 144:
Transit Workplace Safety and Security Instructor Package.
Federal Transit Administration. National Transit
Institute.
For general discussion of deer and anxiety, Slides 13, 14,
137:
Marks, I. M., & Nesse, R. M. (1994). Fear and fitness: An
evolutionary analysis of anxiety disorders. Ethology and
Sociobiology, 15, pages 247-261.
Module Six 152
NTI has many presentations and is a good resource. If you want to know
more about the survival value of fear and response, review the article by
Marks and Nesse.
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Adjourn
(But never adjourn safety or security!)
Until Next Time,
Thank You!
Module Six 153
Show slide and thank students for their participation.
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