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Workshop Outline The following table is the "master guide" or outline for instructors. Instructors may find it helpful to make a photocopy of this table and keep it beside the podium so that they always have an easy reference for allotted time, slides, and HSP template pages. Topic and Objectives Slides Estimated Time Welcome Objectives: No HSP Pages 1. Introduce instructors and students. 1-3 5 minutes 2. Discuss housekeeping (location of bathrooms, use of cell phones, breaks and meal arrangements). Introduction and Cost Benefit of Being Prepared Objective: No HSP Pages 1. Introduce concept of cost benefit of being prepared and how 4-35 20 minutes completing the HSP is complementary to good business practices. The HSP is not another plan that sits on the shelf; it is integral to day-to-day operations. Expectations from the Workshop and Use of the HSP Template Objective: No HSP Pages 36-44 20 minutes 1. Explain purpose and outcomes of workshop. Answer general questions that students might have before beginning detailed review of course materials. Definition of Terms and Introduction to Glossary Objective: HSP Pages 83-88 45-59 10 minutes 1. Introduce terms that will be used in workshop. Getting Started: Section 1: Establish Policies Objectives: HSP Pages 1-9 1. Create the written statement of purpose covering routine and emergency security and hazard situations. 2. Define the situations that the HSP will cover and participants 60-78 60 minutes draw a map of their operating area. 3. Discuss assumptions about the situations surrounding the use of the plan. 4. Discuss how an organization plan fits into the overall community security and emergency plans. 7
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Topic and Objectives Slides Estimated Time Section 2: Organization, Roles and Responsibilities Objective: HSP Pages 10-17 1. Develop an organizational structure, with a clearly defined chain of command and designated roles and responsibilities. 79-91 50 minutes a) Responsibilities b) Continuity of Services c) Contact Information Section 3: Countermeasures Part A: Prevention Objectives: HSP Pages 18-32 1. Examine activities to prevent incidents from occurring or to reduce the probability and severity of damage, asset loss, or 92-100 30 minutes human consequences (such as injuries or fatalities). 2. Establish safe and secure procedures for passengers, vehicles, drivers, and facilities. Section 3: Countermeasures Part B: Mitigation Objectives: HSP Pages 33-39 1. Examine activities to prevent incidents from occurring or to reduce the probability and severity of damage, asset loss, or 101-103 30 minutes human consequences (such as injuries or fatalities). 2. Establish safe and secure procedures for passengers, vehicles, drivers, and facilities. Section 3: Countermeasures Part C: Preparedness Objectives: HSP Pages 40-51 1. Examine preparedness activities to anticipate and minimize the impacts of security-related incidents, and equip employees to better manage these incidents. 2. Establish emergency policies and procedures for passengers, 104-111 60 minutes employees, and management to follow in case of emergencies. 3. Keep training, drills, and contact lists up to date. 4. Establish and maintain mutual aid agreements with fire departments and emergency medical and management services. 8
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Topic and Objectives Slides Estimated Time Section 3: Countermeasures Part D: Response Objectives: HSP Pages 51-69 1. Examine activities used to react to security-related incidents and hazards and help protect passengers, employees, the community, and property. 112-120 75 minutes 2. Establish what information is to be collected by which employee. 3. Ensure that policies and procedures established in the Mitigation and Preparedness portions of the HSP are followed. Section 3: Countermeasures Part E: Recovery Objectives: HSP Pages 69-73 1. Examine policies to assist in recovering from incidents that have occurred so that service can resume as quickly as 121-123 30 minutes possible. 2. Establish a review of policies, documents, plans, and vehicles. 3. Evaluate response, and oversee recovery and restoration of personnel, service, vehicles, and facilities. Section 4: Plan Maintenance Objectives: HSP Pages 74-81 124-128 30 minutes 1. Keep the plan fresh, and conduct a formal audit of the entire plan at least once a year. Summary and Review Objectives: No HSP Pages 1. Review overall flow chart for HSP template. Summarize key steps, and clarify any issues that have been raised in the 129-150 20 minutes workshop. 2. Review sources for more information and processes to complete the HSP at local sites. Evaluation Objectives: No HSP Pages 151-153 10 minutes 1. Hand out evaluation, and thank students for their participation. Adjourn 153 Breaks 30 minutes Total Elapsed Time 8 hours 9