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TCRP Report 101: Toolkit for Rural Community Coordinated Transportation Services (2004)
Transit Cooperative Research Program (TCRP)

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Burkhardt, J E, Koffman, D, Nelson, C A, Murray, G, Transportation Research Board. "Table 10: State Coordination Activities." TCRP Report 101: Toolkit for Rural Community Coordinated Transportation Services. Washington, DC: The National Academies Press, 2004.

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182
Front Matter (R1-R12)
ToolKit Introduction (1-7)
Section I: Basic Coordination Concepts (8-8)
Some Definitions (9-10)
The Evolution of Efforts to Coordinate Specialized Transportation Services (11-12)
Who Needs to Be Involved in Coordinated Transportation Services? (13-13)
Problems That Coordination Addresses (14-15)
Goals for Coordinated Transportation Services (16-16)
How Coordination Works (17-17)
Summary (18-18)
The Overall Benefits and Costs of Coordination (19-19)
What are the Possible Benefits of Coordination? (20-28)
How to Use Coordination's Benefits (29-29)
The Costs of Coordination (30-30)
Factors That Inhibit Coordination (31-32)
Requirements of Federal Funding Programs (33-35)
Problems with Accountability, Cost Allocation, Paperwork, and Reporting (36-36)
Operational Challenges to Coordinated Transportation (37-37)
Summary (38-38)
Section II: Implementing New Coordination Efforts (39-39)
Introduction (40-40)
Implementation Steps for Coordinated Transportation (41-69)
Summary (70-70)
Chapter 4 - Frequently Asked Questions About Coordination Efforts (71-71)
Will Coordination Save Me Money? (72-72)
What Are the Important Federal Funding Sources for Rural Transportation? (73-76)
What Funding Sources Am I Missing? (77-77)
Which Legislative Barriers Do I Need To Watch Out For? (78-79)
Where Can I Get Planning Funds? (80-80)
Some Agencies are Willing to Participate, But Others are Not. What Should We Do? (81-81)
With All the Work on Coordinated Rural Transportation Systems for Many Years, Why Isn't Coordination Easier? (82-82)
Will Coordination Require That I Give Up My Vehicles? Control Over My Funding for Transportation? The Welfare of My Clients? (83-83)
Why Have Some Coordinated Transportation Systems Failed to Succeed or Survive? (84-84)
What are the Fundamental Components of Successful Coordination? (85-86)
Summary (87-88)
Section III: Techniques For Improving Current Coordination Efforts (89-89)
High-Impact Coordination Strategies for Transportation Operators (90-94)
Lessons Learned from Successful Coordination Efforts (95-96)
Summary (97-98)
Chapter 6 - Tools For Addressing Detailed Coordination Issues (99-99)
Accounting and Financial Management (100-103)
ADA, Section 504, and Coordinated Rural Transportation Services (104-108)
Budgeting (109-118)
Consensus Building and Setting Goals and Objectives (119-122)
Involving Stakeholders (123-127)
Marketing and Public Information (128-133)
Monitoring and Evaluation (134-140)
Needs Assessment (141-145)
Organization of the Planning Process (146-149)
Organizational Framework for Coordination (150-153)
Strategic Direction Strengths, Weaknesses, Opportunities, and Threats (154-157)
Technology (158-168)
Vehicle Fleet Status and Evaluation (169-170)
Volunteers (171-177)
Summary (178-178)
Section IV: Casebook Of State and Local Coordination Models (179-179)
The National Coordination Picture (180-181)
Elements of Successful Coordination Efforts (182-187)
Common Problems and Solutions (188-189)
Statewide Coordination Profiles (190-207)
Summary (208-209)
Methodology (210-210)
Benefits of Coordinated Rural Transportation Services (211-212)
Challenges and Opportunities (213-214)
Recommendations for Success (215-220)
Case Studies of Local Coordination Efforts (221-317)
Summary (318-319)
Bibliography (320-322)
List of Abbreviations (323-323)
Glossary of Technical Terms (324-335)
Contact List For Case Study Systems (336-337)
Appendix A: Stakeholder Interview Guide (338-340)
Appendix B: Survey of County Transportation Services (341-345)
Appendix C: Sample Transportation System Survey Forms (346-364)
Appendix D: Identifying Best Practice Systems (365-366)
Appendix E: Coordination Workshop Facilitation Guides (367-370)
Appendix F: Detailed Operating Cost Categories for Coordinated Transportation Systems (371-375)
Appendix G: Examples of Various Interagency Agreements to Enhance Coordination (376-409)
Appendix H: Sample Transportation Coordination Plan Report (410-414)
Appendix I: Example of State Legislation Creating Statewide Coordinating Council (415-2)
Table 1: Primary Audiences for Sections of this Toolkit (3-23)
Table 2: Potential Coordinated Transportation Benefits: System Characteristics (Inputs) (24-24)
Table 4: Potential Coordinated Transportation Benefits: Service Attribute Assessments (25-25)
Table 5: Potential Coordinated Transportation Benefits: Users' Overall Service Assessments (26-26)
Table 6: How to Generate Provider/Program Cost Savings (27-93)
Table 7: Strategic Approaches to Coordination (94-135)
Table 8: Potential Coordinated Transportation Benefits (136-160)
Table 9: Potential Connections Between Technologies and Productivity and Efficiency (161-180)
Table 10: State Coordination Activities (181-182)
Table 11: How Coordination Activities Have Been Implemented (183-229)
Table 12: Operating Statistics for Huron County Transit (230-267)
Table 13: Operating Funds for the Link (FY2000-2001) (268-268)
Table 14: Transportation Network Driver Hours (269-302)
Table 15: South Central Transit's Fare Structure (303-229)
Figure 1: Huron County Transit Funding Sources (230-230)
Figure 2: Huron County Transit's Ridership Increase (231-421)
Abbreviations used without definitions in TRB publications (422-422)