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40 which members of the general public and staff at human ser- tems and Program Development, Inc., for the U.S. DHHS vices agencies, healthcare facilities, or transit systems can and the U.S. Department of Transportation, July 1989. enter trip request information into a database. Regional trans- Coordinating Transportation: Models of Cooperative portation coordinators check the database periodically and Arrangements, prepared by EG&G Dynatrend and communicate with community transportation systems, which Community Transportation Association of America for may then choose to coordinate one or more trips with other the Community Transportation Assistance Project, Jan- appropriate transportation providers. uary 1992. Cross County Transit is envisioned to serve the entire state Coordinating Transportation Resources: States and of North Carolina eventually; however, activities are now American Indian Tribes on the Cutting Edge, prepared focused primarily in two areas--the Piedmont Triad (Winston- by the National Transportation Association of States Salem, Greensboro, High Point), and Asheville/western North under contract to Community Transportation Association Carolina. of America for the Community Transportation Assis- tance Project, November 1994. Jessica McCann, Medical Transportation Toolkit and OTHER SERVICE DESIGN RESOURCES Best Practices, prepared for Community Transportation Association of America's Healthy Partnership Initia- The following documents provide additional information tive, 2001. about coordinated service delivery alternatives: Appendix F, on the accompanying CD-ROM, contains an Best Practices in Specialized and Human Services Trans- index of case studies and other guidance on the topic of ser- portation Coordination, prepared by the Center for Sys- vices and operations.