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6.0 BIBLIOGRAPHY Carson, J., and R. Bylsma. âTransportation Planning and Management for Special Events,â NCRHP Synthesis 309, Washington D.C.: Transportation Research Board, 2003. Dana, D. Conflict Resolution, New York: McGraw Hill, 2001. Druckman, D., J. Singer, and J. Van Cott (eds). Enhancing Organizational Performance, Washington D.C.: National Academy Press, 1997. Isenhart, M., and M. Spangle. Collaborative Approaches to Resolving Conflict, New York: Sage, 2000. Lebow, R. The Art of Bargaining, Baltimore: Johns Hopkins, 1996. Meyer, M., and E. Lloyd, âStrategic Approach to Transportation Project Implementation: The Boston Auto-Restricted Zone,â Transportation Policy and Decision Making, 2: 335â349, Nijohff Publishers, 1984. Nakamura, R., and F. Smallwood. The Politics of Policy Implementation, New York: St. Martins, 1980. Straus, D. How to Make Collaboration Work, San Francisco: Berrett-Koehler, 2002. Weeks, D. The Eight Essential Steps to Conflict Resolution, Tarcher/Putnam, 1992. 57
