Strategic Planning and Management in Transit Agencies (2005)

Below is the uncorrected machine-read text of this chapter, intended to provide our own search engines and external engines with highly rich, chapter-representative searchable text of each book. Because it is UNCORRECTED material, please consider the following text as a useful but insufficient proxy for the authoritative book pages.

38 Random (Telephone) Survey of Agencies Contact: Phone: E-mail: No. of Vehicles (APTA): Population: Size: Q1. How many vehicles does your agency operate? <100 100–500 >500 Q2. Does your agency currently perform “strategic planning” (or a similar process by another name, such as strategic business planning or corporate planning)? (Note: the federally required transportation planning/TIP (Transportation Improvement Program) process is not considered to be strategic planning.) ___ YES ___ NO Q3. Please indicate the content of the strategic planning product or document(s); e.g., does it include: __ A vision statement? __ The identification of strategic issues and/or initiatives? __ A mission statement? __ Recommendations? __ An external environmental scan __ Action plans, etc.? (e.g., opportunities and threats)? __ An internal environmental scan __ Performance measures? (e.g., strengths and weaknesses)? NO: 1. Did your agency ever perform strategic planning? ___ YES ___ NO 2. Do you plan to in the future? ___ YES ___ NO YES: 1. How frequently is it done? Less than annually ____ annually ___ years w/annual update ____ intermittently ____. 2. How many years does the plan cover? ______ 3. What has been the single greatest benefit from your strategic planning efforts? ______________________ ________________________________________________________________________________________ ________________________________________________________________________________________ ________________________________________________________________________________________ 4. What has been the most important lesson you have learned from the process? ________________________ ________________________________________________________________________________________ ________________________________________________________________________________________ ________________________________________________________________________________________ APPENDIX C Random Survey Questionnaire